6/10 Okay
Joanna
Traveled with family
Oct 30, 2025
Disliked: Cleanliness
We got away as a family of three and were excited to stay in a fancy hotel. I was surprised at the condition on the room and general run down appearance. Because I have a toddler I pay special attention to floors and our room was obviously not vacuumed recently at all. Also there were random personal objects behind the curtains and between the sofa cushions. I recommend finding a better cleaner.
We had to call maintenance to fix the hvac and to replace a light bulb. When we tried to call downstairs we realized the phone wasn’t connected lol come one people. We also asked that house keeping please come and remove trash, bring new towels and sheets etc. It was a 5 day stay and we were told they only cleaned on the 3rd day.
I guess I expected a better experience since the hotel seemed to be fancier than the typical roadside inns etc.
Anyway, I understand having to cut costs but deciding to only provide house keeping services on the 3rd day isn’t the way.
Joanna
Stayed 4 nights in Oct 2025
