4/10 Poor
Glenn
Business traveler
Apr 22, 2025
Disliked: Property conditions & facilities, room comfort
Noisey
I have stayed at Pen mill on 4 previous occasions 3 three to four days at a time. Unfortunately, this will be my last.
There are now outside speakers fitted under ALL
Of the windows on the front of the building. Music is played until 10.00 pm evernight. This is so loud I struggled hear the TV and also found it hard to do any work in the evening.
I mentioned to the staff that this was disturbing and asked if they could move my room but they did not want to do this although it was clear that the hotel was not full.
The rooms are now getting a bit battered old and tired and have not been refurbished in the last 4 years I have been going to Yeovil.
I would recommend that the owners spend a night in their rooms to experience what the guest experience.
Its a real shame that the hotel guest have became a after thought and the bar area is the main focus.
I left a day early.
Glenn
Stayed 3 nights in Apr 2025