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Conrad Urumqi

5.0 star property
5-star luxury hotel, connected to a shopping center in Urumqi City Centre

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Lobby sitting area
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Ambassador Suite | Premium bedding, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine
Separate tub and shower, deep soaking tub, rainfall showerhead
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
669 Northern Youhao Road, Urumqi, Xinjiang, 830000
  • Popular LocationXinjiang Uygur Autonomous Region Museum18 min walk
  • Popular LocationHongshan Park6 min drive
  • Popular LocationXinjiang International Grand Bazaar9 min drive
  • AirportUrumqi (URC-Diwopu Intl.)26 min drive

Room options

Premium Queen

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Premium King

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 3444 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 4 Double Beds

Deluxe Queen

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Queen Suite

  • 861 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Queen

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Executive Premium Queen

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Accessible Room Queen

  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Deluxe King

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Suite

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive King

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Premium King

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Accessible Room King

  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite

  • 1722 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

About the neighborhood

Urumqi

Central Urumqi getaway .Your stay at this Urumqi City Centre hotel places you within 2 miles (3 km) of Xinjiang Uygur Autonomous Region Museum and Xinjiang Medical University. Hongshan Arena and Xinjiang People's Hall are also within 3 miles (5 km).

What's nearby

  • Xinjiang Uygur Autonomous Region Museum - 18 min walk
  • Xinjiang Medical University - 4 min drive
  • Hongshan Park - 6 min drive
  • Xinjiang International Grand Bazaar - 9 min drive
  • Xinjiang International Convention and Exhibition Center - 10 min drive

Getting around

  • Ürümqi South Railway Station - 13 min drive
  • Urumqi (URC-Diwopu Intl.) - 35 min drive

Restaurants

  • 锦绣山河美食坊 - 5 min drive
  • 味千拉面 - 1 min walk
  • 花枝沸腾鱼 - 5 min drive
  • 恒记甜品 - 1 min walk
  • Dayslink cafe - 1 min walk

About this property

Conrad Urumqi

5-star luxury hotel, connected to a shopping center in Urumqi City Centre
Conrad Urumqi offers its guests an indoor pool, a health club, and in-room fitness. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. The luxury Conrad Urumqi also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 5-star Urumqi hotel.

  • 380 guestrooms or units
  • 32 levels
  • 3 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Conrad Urumqi offers 380 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Urumqi hotel provides complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 60-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Elliptical machine
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Conrad Urumqi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 380.0 per night
  • Service fee: 16.6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments, and Alipay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Urumqi
Conrad Urumqi Hotel Urumqi

Frequently asked questions

How close is Conrad Urumqi to the airport?

Conrad Urumqi is 11.6 mi (35-min drive) away from the Urumqi (URC-Diwopu Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Conrad Urumqi?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Conrad Urumqi on May 27, 2024 start from $142.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Conrad Urumqi have an airport shuttle?

Airport shuttle services are not available at Conrad Urumqi.

Does Conrad Urumqi offer free breakfast?

Free breakfast isn’t provided at Conrad Urumqi, but buffet breakfast is offered for a fee of CNY 238 for adults and CNY 119 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Conrad Urumqi?

No, there is no casino at this hotel.

What time is check-in at Conrad Urumqi?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Conrad Urumqi?

Free parking is not available at this hotel.

Does Conrad Urumqi have a pool?

Conrad Urumqi features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Conrad Urumqi have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and brunch.

Does Conrad Urumqi have a spa?

There are no spa services available at this hotel.

How close is Conrad Urumqi to downtown Urumqi?

Conrad Urumqi is 2.9 mi away from Urumqi.

Conrad Urumqi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Frederick Lai Cheung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff called Happy at Club Floor
Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Silk Road trip
Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge arranged a local tour for us. The room is clean and the view is fantastic.

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Urumqi
Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.

10/10 Excellent

Ken, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The softest bed in China.
I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Xinjiang Urumqi Hotel
Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay

10/10 Excellent

WONG

Stayed 3 nights in Mar 2023

8/10 Good

JENNY, 紐約

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在市區,但離機場方便快速。
在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新,但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌,維持喜來登的水準。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017