10/10 Excellent
maryjane
Traveled with family
Jul 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a daily rate for parking. The hotel is located near lots of shopping and dining options. The staff and front desk persons are very kind and friendly. The pool was cold, the jacuzzi/spa pool was hot (nice). The pool area had a heavy chlorine smell and the floor was very wet with lots of hair strands all over. We still had a great time. Our room had small/minor damage like a cracked sink, scratched/slightly dented lighting, a wobbly dresser drawer, minor stains on the carpet, and doors that didnt close smoothly. Even with the minor things, our stay was lovely. They were very busy and still brought us extra towels and bath tissue when we asked. The Cascadia restaurant packed our dinner to go and it was tasty. We created a ton of trash from eating our meals in the room and they graciously took it away. The rooms were quiet even though we were by the elevators. We watched tv loudly, stomped around and it didnt seem to transmit (the rooms were advertised as being soundproofed). The water pressure was slightly throttled/aerated/limited but we stilll enjoyed hot showers. The place feels older, but still has its glory. The people make the place, not the other way around. We had a lovely stay, thank you!
maryjane
Stayed 2 nights in Jun 2025