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"The staff was awesome, very helpful, and professional. The bad side was the room. The decor was ok, they have improved but the room smelled of stank f ... " More

By a verified traveler on Tue 27 Dec 2016

Hotel Description

Hotel near University of North Carolina at Wilmington in Wilmington

In Wilmington

You'll be within 2 miles (3 km) of University of North Carolina at Wilmington and 6 miles (10 km) of Mayfaire Town Center with a stay here. Wilmington Convention Center and Battleship North Carolina are also within 6 miles (10 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A computer station is also provided.

Free WiFi, microwaves

The 118 guestrooms have flat-screen TVs with cable channels and offer free WiFi and microwaves. Free long-distance calls, free local calls, and hair dryers are also available.

Deluxe Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$86* Per night/room Jun 17 - Jun 18

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Wilmington, NC ratings based on 14 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Wilmington, NC

Everyone (12) Family (2)
1 out of 5

Posted by on May 16, 2021

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Comment from Hotel Management

Jun 12, 2021 by JK

Dear Guest, We are sorry to hear that you had such a negative experience. I really wish we had of known about this prior to your checkout so that we may have been able to fix the issue for you while you were here. Next time, please let someone know in advance. As always, we appreciate your business and hope to be able to make this up to you in the future as we work to improve for a better experience for you in the future.

2 out of 5

Posted by on May 3, 2021

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Comment from Hotel Management

Jun 12, 2021 by CM

Dear Guest, We are sorry to hear that you had such a negative experience. I really wish we had of known about this prior to your checkout so that we may have been able to fix the issue for you while you were here. Next time, please let someone know in advance. As always, we appreciate your business and hope to be able to make this up to you in the future as we work to improve for a better experience for you in the future.

3 out of 5

Posted by on Sep 5, 2020

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Comment from Hotel Management

Sep 11, 2020 by CJ

Dear Anonymous, We appreciate your review and sorry to hear that you did not enjoy your stay. Next time, please let us know what your issues are, so that we can address them during your stay. The last thing we want is unhappy guest. As always though, we appreciate your business.

5 out of 5

Posted by on Jun 2, 2020

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4 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 31, 2019 by rp

Thanks for staying with us. We appreciate your feedback.

2 out of 5

Posted by on May 16, 2019

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2 out of 5
They were not willing to satisfy a customer when we asked for something. . Not enough towels in a room. Room key was messed up. No breakfast. House keeping waking us up at 9:00 on sunday morning when check out wasnt til 11. Just dispeased about the whole visit. Expected more for what we paid for 2 nights.

Posted by on May 14, 2019

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1 out of 5
I didn't feel comfortable there i was there for only two hours had to check out

Posted by on Jan 16, 2019

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1 out of 5
It was dirty. The room was unkept and hair all over the place, stuff smeared all over the mirror. You could feel every spring in the bed. We would NEVER stay there again!!! The front desk staff was nice.

Posted by , from PA on Jul 2, 2018

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Comment from Hotel Management

Jul 13, 2018 by Rocky P.

I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.

3 out of 5

Close to everything

The staff was awesome, very helpful, and professional. The bad side was the room. The decor was ok, they have improved but the room smelled of stank feet. The housekeeping needed improvement. The walls were dirty, the floor was sticky, and there appeared to be a smear of blood on the bathroom door. It's an ok place just to crash for a night but I would not recommend anyone to spend any length of time there.

Posted by on Dec 27, 2016

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About the Red Roof Inn Wilmington, NC

Location 5107 Market St, Wilmington, NC 28405

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Red Roof Inn Wilmington, NC offers its guests coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this Wilmington hotel.

  • 118 guestrooms or units
  • 2 levels
  • 2 buildings
  • Coffee in lobby
  • Front desk (24 hours)
  • Computer for guest use
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Wilmington Intl. Airport (ILM) (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Wilmington, NC offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. 38-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn Hotel Wilmington NC
  • Red Roof Inn Wilmington NC
  • Red Roof Inn Wilmington Hotel Wilmington
  • Wilmington Red Roof Inn
  • Red Roof Inn Wilmington NC Hotel
  • Red Roof Inn Wilmington, NC Hotel
  • Red Roof Inn Wilmington, NC Wilmington
  • Red Roof Inn Wilmington, NC Hotel Wilmington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.