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"The staff and valet were outstanding! " More

By a verified traveler on Mon 29 May 2023

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Hotel Description

4-star Art Deco hotel near Cape Fear Community College

City center retreat

A stay at this Wilmington Historic District hotel places you steps from Riverwalk and within a 5-minute walk of Cape Fear Community College. Wilmington Convention Center and Cape Fear River are also within half a mile (1 km).

Dining options, 2 bars/lounges

This Art Deco hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 15 conference rooms, business center, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Room, 2 Double Beds (Historic View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$162* Per night/room Jun 25 - Jun 26

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, City View (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Accessible, City View (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Historic View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Ballast Wilmington, Tapestry Collection by Hilton ratings based on 35 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Everyone (13) Couples (12) Family (6)
5 out of 5
The staff and valet were outstanding!

Posted by on May 29, 2023

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Comment from Hotel Management

Jun 2, 2023 by Assistant General Manager

Dear Desmond, Thank you for sharing the details of your stay at the Hotel Ballast Wilmington, Tapestry Collection by Hilton. We enjoyed reading your kind remarks about our associates, and we will be sure to share this review with our whole team. It was our pleasure having you, and we look forward to having you as our guest again! Best Regards, David PerkinsAssistant General Manager

5 out of 5
Excellent

Posted by on Jan 19, 2023

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Comment from Hotel Management

Jan 19, 2023 by David Perkins Assistant General Manager

Dear Sylvia, We appreciate you writing a review about your visit to Hotel Ballast Wilmington, Tapestry Collection by Hilton. It is a pleasure to know how much you enjoyed your stay with us. We appreciate your feedback and hope to have a chance to serve you again in the future. Best Regards, David PerkinsAssistant General Manager

5 out of 5
I liked the fact that my request for a top floor room was granted without question. The room was very quiet and the view of the river and the battleship North Carolina were memorable.

Posted by on Dec 14, 2022

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Comment from Hotel Management

Dec 16, 2022 by General Manager

Dear John, Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton. It is wonderful to read that we met all of your expectations and that you particularly enjoyed the stunning waterfront and skyline views from our riverfront hotel. We loved having you as our guest and hope to have the opportunity to welcome you back on a future visit.Best Regards, David PerkinsAssistant General Manager

4 out of 5
The view of the river was absolutely beautiful. There were some things we were not expecting. With no mini fridge in the room, it was a surprise that the hotel restaurants were closed on Sunday evening during a holiday weekend. Some of that would be helped by some kind of signage or an instruction sheet with where things are and when are restaurants or the pool open. There were some wear and tear items but overall the room was clean and comfortable.

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 8, 2022 by General Management

Hi Kenneth, Thank you for being our guest and taking the time to share your experience with us. We are pleased you had an overall nice stay with us, and we have made a note of your feedback. It will be reviewed by our team for area we can improve our future guests' experiences. Your business is appreciated, and we look forward to hosting you again soon.

4 out of 5

Posted by , from Laurinburg on Aug 28, 2022

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Comment from Hotel Management

Dec 22, 2022 by General Manager

Dear James, We are delighted you had a great stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Thank you for the kind rating, and we look forward to hosting you again soon.Best Regards, David PerkinsAssistant General Manager

1 out of 5

Posted by on Jul 26, 2022

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Comment from Hotel Management

Dec 25, 2022 by General Manager

Dear Armando, Thank you for choosing our hotel for your recent visit to the area. We regret not meeting your expectations, and we are truly sorry your stay was anything less than exceptional. We will discuss this as a team, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Best Regards, David PerkinsAssistant General Manager

4 out of 5

Posted by , from Boone on Jul 23, 2022

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Comment from Hotel Management

Dec 25, 2022 by General Manager

Dear John, Thank you for your rating of Hotel Ballast Wilmington, Tapestry Collection by Hilton. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Best Regards, David PerkinsAssistant General Manager

5 out of 5
The hotel, riverwalk, and Front St made a great atmosphere for our getaway.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 18, 2022 by - General Manager

Hi Peter, Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!

2 out of 5
No toilet paper... Dirty and had to ask for towels.

Posted by on Feb 23, 2022

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Comment from Hotel Management

Feb 25, 2022 by General Manager

HI Lloyd, we are sorry to hear about this. We will relay this feedback to our team to correct and we hope that you can come back for another try! Warm Regards, General Manager

5 out of 5
Entire staff was great and the hotel was clean and beautiful. Great location.

Posted by on Feb 16, 2022

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Comment from Hotel Management

Feb 18, 2022 by General Manager

Thank you, Leslie, for coming to stay with us during your stay in the Wilmington area. We appreciate your kind feedback and are happy to learn our staff was accommodating to you! We look forward to your next stay with us. Warm Regards, General Manager

About the Hotel Ballast Wilmington, Tapestry Collection by Hilton

Location 301 N Water St, Wilmington, NC 28401

Property Features

Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. There are 15 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 4-star Wilmington hotel is smoke free.

  • 272 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.

Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Ruths Chris Steak House - Overlooking the pool, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–60 per person
  • Self parking fee: USD 17 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Riverside Hotel Wilmington
  • Hilton Riverside Wilmington
  • Hilton Wilmington
  • Hotel Ballast Wilmington Tapestry Collection Hilton
  • Riverside Hilton Wilmington
  • Riverside Wilmington
  • Wilmington Hilton
  • Wilmington Hilton Riverside
  • Wilmington Riverside
  • Wilmington Riverside Hilton
  • Hilton Wilmington Riverside Hotel Wilmington
  • Hilton Wilmington Riverside Hotel
  • Hilton Riverside
  • Hotel Ballast Tapestry Collection Hilton
  • Ballast Wilmington Tapestry Collection Hilton
  • Ballast Tapestry Collection Hilton
  • Hilton Ballast Wilmington Tapestry Collection by Hilton
  • Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.