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"The room was very clean and the staff friendly...but the property is worn. It could use new carpets and such. " More

By a verified traveler on Mon 28 Sep 2020

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Hotel Description

3.5-star guestrooms with soaking bathtubs

In Claymont

At this Claymont hotel, you'll be within 6 miles (10 km) of Ice Works Skating Complex and 20 miles (32 km) of QVC Studio Park.

Free shuttle, parking

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Soaking tubs, free WiFi

The 191 individually decorated guestrooms offer free WiFi and room service. Other amenities include deep soaking bathtubs, refrigerators, and TVs with satellite channels.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$114* Per night/room Nov 4 - Nov 5

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Wilmington North, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Wilmington North, an IHG Hotel

Everyone (5) Couples (3) Family (7)
4 out of 5
The room was very clean and the staff friendly...but the property is worn. It could use new carpets and such.

Posted by , from NJ on Sep 28, 2020

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4 out of 5
Decent price. Friendly staff. Tho I left my book and no one called me to return it.

Posted by on Apr 27, 2020

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Comment from Hotel Management

Apr 27, 2020 by Alexandra S.

Dear guest, please reach out to us directly and share some more details so we can assist in locating the book. Best regards,

4 out of 5
TV in our room did not work and we were given another room. Overall very satisfied.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 24, 2020 by Alexandra S.

Dear guest, Thank you for choosing our hotel for your recent stay. Please accept our sincere apologies for the inconvenience you had to endure due to TV malfunctioning in your original room. I am glad my staff was able to take care of the issue for you in a timely manner. We hope to have a chance to host you again sometimes soon. Best regards,

4 out of 5
the hotel staff is pleasant. the room is comfortable and clean

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Alexandra S

Dear guest, Thank you for choosing our hotel for your recent stay. We appreciate your kind words regarding our team and our rooms. We are looking forward to hosting you again in the near future.

4 out of 5
The rooms were a little outdated but fairly clean.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Alexandra S

Dear guest, thank you for choosing our hotel for your recent stay. We appreciate your kind words regarding your experience. Feel free to reach out to us directly if you need any further assistance.

1 out of 5

Posted by on Jul 21, 2019

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4 out of 5
Beds were comfortable, wifi was weak. Had elevator. Desk staff were nice.

Posted by on Jul 18, 2019

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4 out of 5
Clean lobby and rooms. Staff was efficient and friendly.

Posted by on Jul 12, 2019

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5 out of 5

Posted by on Jun 22, 2019

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2 out of 5
They didn't level towels in room and after calling to ask for them, I had to go to the desk and ask again. Then they didn't give me towels. After waiting for to long they did bring them to my room. Stupid!

Posted by on Jun 9, 2019

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About the Crowne Plaza Wilmington North, an IHG Hotel

Location 630 Naamans Road, Claymont, DE 19703

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Crowne Plaza Wilmington North, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 13500 square feet (1254 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Crowne Plaza Wilmington North, an IHG Hotel. A free area shuttle within 5 mi is available. Self parking is free. This 3.5-star Claymont hotel is smoke free.

  • 191 guestrooms or units
  • 7 levels
  • 13500 sq ft of conference space
  • 1254 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Linwood Marcus Hook Station (4.5 km / 2.8 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Crowne Plaza Wilmington North, an IHG Hotel offers 191 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to noon and on weekends from 7:00 AM to noon.

Embers - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza North Wilmington
  • Crowne Plaza Wilmington
  • Crowne Plaza Wilmington North
  • Crowne Plaza Wilmington North Claymont
  • Crowne Plaza Wilmington North Hotel
  • Crowne Plaza Wilmington North Hotel Claymont
  • Wilmington Crowne Plaza
  • Claymont Holiday Inn
  • Holiday Inn Claymont
  • Holiday Inn Select Wilmington - Brandywine Hotel Claymont
  • Crowne Plaza Wilmington North
  • Crowne Plaza Wilmington North, an IHG Hotel Hotel
  • Crowne Plaza Wilmington North, an IHG Hotel Claymont
  • Crowne Plaza Wilmington North, an IHG Hotel Hotel Claymont

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.