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"Staff was very friendly and made check in very smooth. Facility was very clean " More

By a verified traveler on Mon 09 May 2022

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Hotel Description

Hotel near Northern Arizona University in Flagstaff

In Flagstaff

You'll find Northern Arizona University and West of the Moon Gallery within 2 miles (3 km) of this hotel. Flagstaff Symphony Orchestra and Heritage Square are also within 3 miles (5 km).

Free perks

This hotel features a gym and a sauna. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Standard Room 1 Queen Bed, Refrigerator, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Apr 21 - Apr 22

Standard Room 1 King Bed, Refrigerator, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite 2 Queen Beds, Sitting Area, Sofa, Wet Bar, Balcony, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite 1 King Bed, Wet Bar, Sofa, Balcony, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room 1 Queen Bed, Chair, Roll-in Shower, Accessible, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room 1 Queen Bed, Chair, Refrigerator, Accessible, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn Lucky Lane ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Lucky Lane

Everyone (10) Couples (2) Family (5)
1 out of 5
Had no idea of the rate I paid, when I got to my room. There were no shower towels. Sidewalks were not shoveled after snow that has been on them for weeks. Furniture is dirty rooms are dirty staff is rude. Would not recommend this place to anyone!

Posted by on Dec 31, 2022

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Comment from Hotel Management

Jan 1, 2023 by Manager

Hello Paul,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

5 out of 5
Staff was very friendly and made check in very smooth. Facility was very clean

Posted by on May 9, 2022

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Comment from Hotel Management

May 9, 2022 by Manager

Hello Vivian, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4 out of 5
The room was clean and comfortable. They have sturdy luggage carts and an elevator. The staff at check in was pleasant and efficient. It is pet friendly. Breakfast was very minimal, we went to Macy’s European Bakery which was awesome. My only complaint is the fitness room. Only the entryway light came on and one of the five main lights just flickered. All the equipment was crammed close together and I had to climb over the bike to get to the treadmill. Then the lights went out 15 minutes into my walk, guess the sensor couldn’t see me! There was nothing to wipe things down with. I would have told the property about it but there was no one at the desk when I checked out. Comfortable enough place to spend one night but might be able to do better for the money.

Posted by , from Sedro Woolley on Oct 21, 2021

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Comment from Hotel Management

Oct 22, 2021 by Manager

Thank you for taking the time to share. We appreciate your feedback regarding our staff and also our elevator. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

4 out of 5
The bathroom toilet was not seated properly and every time you sat on it, it moved and at times would not flush. The tub had mold at the seams as well. Also there was no extra toilet paper and the one on the roll was less than half. Had to get up at 3:30 in the morning to go to office to get toilet paper and then wait 15 minutes as he tried to find some.

Posted by on Oct 20, 2021

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Comment from Hotel Management

Oct 22, 2021 by Manager

Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
I did not like the fact that there were 3 doors in my room. It made me feel less safe. I did not like the fact that i could not close my heavy curtains, only the sheers were closeable. It was clean, the staff were very helpful! Both the check-in staff and housekeeping went above and beyond to help me.

Posted by , from JACKSBORO on Oct 2, 2021

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Comment from Hotel Management

Oct 3, 2021 by Manager

Thank you for being a valued guest and for providing us the feedback regarding our staff and your insights regarding our housekeeping. We hope to see you again in the future. Thank you for your valuable business.

2 out of 5
Not impressed what so ever.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 9, 2021 by Manager

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

5 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 21, 2021 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

1 out of 5

Posted by on Mar 31, 2021

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Comment from Hotel Management

Apr 12, 2021 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

5 out of 5
Our check in person was a very cheerful person the hotel also offers free breakfast

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 28, 2019 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

3 out of 5
There were ants in the room and the room was small

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 11, 2019 by Manager

Thank you for sharing your experience with us. We appreciate the input referring to our room. We hope you will return so that we can provide you an even superior experience.

Property Features

Comfort Inn Lucky Lane offers its guests a sauna and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Lucky Lane. Free self parking is available. Smoking is allowed in designated areas at this Flagstaff hotel.

  • 66 guestrooms or units
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Flagstaff Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Lucky Lane offers 66 accommodations with safes and coffee/tea makers. Beds feature down comforters. 40-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Lucky Lane Motel Flagstaff
  • Econo Lodge Lucky Lane Flagstaff
  • Econo Lodge Lucky Lane Motel
  • Econo Lodge Lucky Lane Motel Flagstaff
  • Econo Lodge Flagstaff
  • Econolodge Lucky Lane
  • Flagstaff Econo Lodge
  • Comfort Inn Lucky Lane Motel
  • Comfort Inn Lucky Lane Flagstaff
  • Comfort Inn Lucky Lane Hotel
  • Comfort Inn Lucky Lane Flagstaff
  • Comfort Inn Lucky Lane Hotel Flagstaff

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.