"Staff was very friendly and made check in very smooth. Facility was very clean " More
In Flagstaff
You'll find Northern Arizona University and West of the Moon Gallery within 2 miles (3 km) of this hotel. Flagstaff Symphony Orchestra and Heritage Square are also within 3 miles (5 km).
Free perks
This hotel features a gym and a sauna. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.
Jan 1, 2023 by Manager
Hello Paul,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.
May 9, 2022 by Manager
Hello Vivian, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Oct 22, 2021 by Manager
Thank you for taking the time to share. We appreciate your feedback regarding our staff and also our elevator. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Oct 22, 2021 by Manager
Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Oct 3, 2021 by Manager
Thank you for being a valued guest and for providing us the feedback regarding our staff and your insights regarding our housekeeping. We hope to see you again in the future. Thank you for your valuable business.
Jul 9, 2021 by Manager
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
May 21, 2021 by Manager
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
Apr 12, 2021 by Manager
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Sep 28, 2019 by Manager
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Sep 11, 2019 by Manager
Thank you for sharing your experience with us. We appreciate the input referring to our room. We hope you will return so that we can provide you an even superior experience.
Comfort Inn Lucky Lane offers its guests a sauna and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Lucky Lane. Free self parking is available. Smoking is allowed in designated areas at this Flagstaff hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Comfort Inn Lucky Lane offers 66 accommodations with safes and coffee/tea makers. Beds feature down comforters. 40-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.