"The property is very run down. It’s needs a ton of work but the staff are extremely friendly and willing to go the extra mile if they can. We won’t be
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Family-friendly stay with indoor pool in White Haven
Near the airport
You'll be within 3 miles (5 km) of Hickory Run State Park and 6 miles (10 km) of White Haven South Trailhead with a stay here. White Haven North Trailhead and Delaware and Lehigh Trail Lehigh Tannery Trailhead are also within 6 miles (10 km).
2 outdoor tennis courts
2 outdoor tennis courts, an indoor pool, and a spa tub are all featured at this smoke-free hotel. There's fun for all ages with mini golf and a playground, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free self parking and free WiFi.
Digital TV
The 157 guestrooms offer TVs with digital channels, along with sitting areas and showers. Housekeeping is available on request.
Mountain Laurel Resort ratings based on 8 Verified Reviews
Review Summary
2.0
out of 5
2.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff2.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition1.5 out of 5.0
Guest reviews for Mountain Laurel Resort
Everyone (2)Couples (1)Family (4)
3 out of 5
The property is very run down. It’s needs a ton of work but the staff are extremely friendly and willing to go the extra mile if they can. We won’t be going back. None of the elevator work.
Posted by Barbara on Oct 3, 2021
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Comment from Hotel Management
Oct 17, 2021
by Mountain Laurel Management
Barbara,
We are sorry that you did not enjoy your experience at our resort. We are happy that the staff treated you well. Our elevator is under repair as we speak and we hope will be operating again soon.
Thank you for your feedback. We appreciate you being our guest.
1 out of 5
Filthy!! Cockroaches, mold, visible dirt, elevator didn’t work, spiders on ceiling, rusted broken patio furniture, black stains in chairs and walls and curtains, mold and filth on air conditioning unit, broken patio door, horrible stench and broken bathroom light! Also, huge hole in bathroom wall. I have 15 plus photos of this nightmare.
Posted by Casey on Aug 29, 2021
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Comment from Hotel Management
Sep 8, 2021
by Mountain Laurel Management
Casey,
We are sorry you did not enjoy your experience with us. We will look into the concerns that you are bringing to our attention with our team. Thank you for your feedback it helps with the continuous training of our staff. We hope you will give us another try in the future.
1 out of 5
We arrived at hotel for rooms to be told that there were no rooms and other guest were complaining about the rooms being dirty.
Was told that we were called to be told that there were no rooms however there was not a message on my phone nor have I still to receive one 5 days later.
Posted by Phillip on Aug 25, 2021
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Comment from Hotel Management
Sep 8, 2021
by Mountain Laurel Management
Phillip,
We are sorry to hear of the experience you had when you arrived at our hotel. We never want to hear that someone was turned away when they were expecting to stay. We hope that you will visit us in the future.
4 out of 5
Posted by Elizabeth on Aug 15, 2021
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2 out of 5
never to return.
Posted by a verified traveler on Jul 30, 2021
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Comment from Hotel Management
Sep 8, 2021
by Mountain Laurel Management
We are sorry to hear that you did not enjoy your vacation with us. Was there something in particular that you did not enjoy? We appreciate your feedback.
1 out of 5
The property was run down and everywhere one looked, there was disrepair and maintenance required. From the dated decor, to a dirty pool, to a leak in the room ceiling, this property needs a major renovation.
Posted by a verified traveler on Mar 1, 2021
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Comment from Hotel Management
Mar 1, 2021
by Front Desk Agent
Thank You for your feedback!
2 out of 5
STAFF TRIED, I THINK THEYRE UNDER STAFFED MAYBE, RULES ARE SET BY POOLS AND WHIRLPOOLS, NO ONE LISTENED TO THEM AND THERE WAS NO ONE TO ENFORCE RULES, OUTSIDE ENTRANCE TO GET TO MY ROOM WAS IN VERY BAD SHAPE, SOME ROOM UPGRADES WERE REALLY NICE, OTHER PARTS WERE HORRIBLE, SOME OLD FURNITURE WORN OUT, TV IN 2 BEDROOMS DESPIRATELY NEEDED AN UPGRADE, OTHER SMALL PROBLEMS WITH ROOM COULD HAVE BEEN REPAIRED WITHOUT MUCH EFFORT, OUTSIDE PATIO AREA NOT CLEAN OR USEABLE, I COULD GO ON AND ON , THE ROOM WAS A GOOD SIZE , TUB WAS NICE AND NEW, IT WAS DISAPPOINTING , SO MUCH POTENTIAL TO BE A REALLY NICE PLACE BUT IT JUST NEEDS SOME MORE WORK, I WOULD HAVE GLADLY PAID MORE IF THE PLACE WAS ALL DONE THE WAY IT SHOULD BE, AND THE PEOPLE STAYING DIDNT REALLY RESPECT THE PROPERTY AND HOW HARD THE OWNER MUST BE WORKING TO MAKE THE PLACE NICE, IF THE OWNER EVER WANTED SUGGESTIONS I WOULD GLADLY GIVE MY OPINION
Posted by a verified traveler on Aug 27, 2019
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Comment from Hotel Management
Sep 23, 2019
by Operations Manager
Dear Anonymous,
Thank you for your feedback. We will look into your concerns and get them resolved.
2 out of 5
We waited 2 hrs at the restaurant to seated, waited on and served our food and there was only 3 tables with people to take care of
The property will be renovating from March 2 2022 to March 31 2022 (completion date subject to change). The following areas are affected:
Spa tub
Guests will have access to the following alternate facilities during the renovation:
Indoor pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday and Saturday:
Full-service spa
Sauna
Spa tub
Property Features
Mountain Laurel Resort offers its guests a seasonal outdoor pool, an indoor pool, outdoor tennis courts, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the family-friendly Mountain Laurel Resort. Self parking is free. This White Haven hotel is smoke free.
157 guestrooms or units
4 levels
20000 sq ft of conference space
1858 sq m of conference space
Deli
Poolside lounge chairs
Umbrellas for the pool
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Game room or arcade
Pool or billiards table
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
ATM
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Number of indoor pools - 1
Free WiFi
Outdoor tennis courts - 2
Snack bar/deli
Laundry facilities
Arcade/game room
Playground on site
Miniature golf on site
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Mountain Laurel Resort offers 157 accommodations with air conditioning. Accommodations offer separate sitting areas. Digital television is provided. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Sitting area
Television
Digital channels
Shower
Rollaway beds (surcharge)
Housekeeping (daily)
Telephone
Air conditioning
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and 11:00 AM.
Twelve 21 - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
Nearby Activities
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snowboarding nearby
Miniature golf on site
Golfing nearby
Hiking/biking trails on site
Horse riding/rental on site
Volleyball on site
Archery on site
Casino nearby
Downhill skiing nearby
Playground on site
Snow tubing nearby
Basketball on site
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.00 per day.
Pet Policy
Pets: USD 150.00 per pet, per stay
Only dogs are allowed
Maximum 2 per room (weight limit: 50 lbs)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Service animals are allowed
Service animals are exempt from fees/restrictions
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Resort fee (May 01 - October 31): USD 15.90 per accommodation, per night
The resort fee includes:
Pool access
Health club access
Fitness center access
Internet access
Phone calls
Parking
Housekeeping
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 12.99 for adults and USD 8.99 for children (approximately)
Pet fee: USD 150.00 per pet, per stay
Service animals are exempt from fees
Housekeeping is available for an additional fee
Rollaway bed fee: USD 10.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Exp Stes White Hav
Mountain Laurel Resort Hotel
Mountain Laurel Resort White Haven
Mountain Laurel Resort
Mountain Laurel White Haven
Mountain Laurel Hotel White Haven
Mountain Laurel Resort And Spa
Mountain Laurel Resort Spa
Mountain Laurel Resort White Haven
Mountain Laurel Resort Hotel White Haven
You should know
The seasonal pool will open in May and close in September.
Pool access available from 9:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Mountain Laurel Resort is 2.4 mi away from White Haven.
Mountain Laurel Resort is home to Twelve 21, which features American cuisine.
This hotel offers free self parking.
Mountain Laurel Resort is 24.4 mi (28-min drive) away from the Wilkes-Barre Scranton Intl. Airport (AVP) airport, the closest popular airport to the property.
Mountain Laurel Resort features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.
This hotel is 17 mi (24-min drive) from Indian Mountain Lake Beach.
There are no spa services available at this hotel.
Free breakfast isn't provided at Mountain Laurel Resort, but buffet breakfast is offered for a fee of USD 12.99 for adults and USD 8.99 for children.
Check-in is from 4 PM - anytime.
Airport shuttle services are not available at Mountain Laurel Resort.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
