4.7 out of 5

"We had a beautiful room including spa like bathroom. Ate dinner at the portobello restaurant and had a fun time. " More

By a verified traveler on Mon 23 Jul 2018

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Hotel Description

4.5-star ski-in/ski-out resort near Whistler Blackcomb Ski Resort

Skiing getaway

Your stay at this Blackcomb resort places you within 6 miles (10 km) of Squamish Lil'wat Cultural Centre and Audain Art Museum. Blackcomb Excalibur Gondola is 1.1 mi (1.8 km) away.

Luxury amenities

This smoke-free resort features a golf course, ski-in/ski-out access, and a full-service spa. There's a free ski shuttle, and ski rentals, ski passes and ski storage are available on site. Enjoy a meal in one of the 5 restaurants and perks like free WiFi.

WiFi, satellite TV

Along with WiFi, the 550 guestrooms offer wired Internet and 24-hour room service. Other amenities include satellite TV, coffee/tea makers, and hair dryers.

The Fairmont Chateau Whistler ratings based on 29 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Fairmont Chateau Whistler

Everyone (4)
5 out of 5
We had a beautiful room including spa like bathroom. Ate dinner at the portobello restaurant and had a fun time.

Posted by on Jul 23, 2018

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Comment from Hotel Management

Jul 29, 2018 by Mona Zaher - Marketing Manager

Thank you for your review!

5 out of 5


Pros: Easy access to parking from room. Accommodations extraordinary! Service outstanding!
Cons: There wasn't anything we didn't like about this hotel.
Location: Great location and beautiful! I liked it because it was close enough to walk to downtown activities, yet far enough away to avoid congestion downtown

Posted by on Oct 9, 2016

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Comment from Hotel Management

Oct 11, 2016 by Chris Vick

Dear Anonymous, Thank you for taking the time to review your recent stay with us. We are thrilled to hear it was a great experience and that you left with a lasting impression. We hope to welcome you back to our property one day again soon! Sincerely, Christopher Vick Director of Rooms

5 out of 5

The consierge and staff are great

The consierge Demien was great, he was Amigabl, he knew a lot about dinning out and in general about the town, he was really accommodating, we met the other consierge and they were good as well expert for One girl who's blonde I didn't get her name but she wasn't accommodating at all she was rather rude, everything else great the restaurant is delicious the grill is amazing and the ski staff are also really nice! Great vacation overall

Posted by , from queretaro, mx on Dec 9, 2015

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Comment from Hotel Management

Dec 19, 2015 by Fairmont Whistler

Dear poletterm, Thank you for taking the time to review your most recent stay with, we value your feedback. We will be sure to pass along your feedback to our Concierge Team. We hope to welcome you back to the hotel in the near future. Christopher Vick Director of Rooms

5 out of 5

Great location at top of village.

Great reception and we were able to check in early. Room was exceptionally large and beds very comfortable. A cot was delivered immediately. Village below was. Rey accessible (free shuttle bus every 15 minutes as well).

Posted by on Aug 3, 2015

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5 out of 5

Great stay!

Pros: Close restaurants, Free Internet, Quiet
Cons: parking fee
Convenient to all villages and what they have to offer. Short walking distance to fun park, hiking trails, and Peak-2-peak lifts and gondolas. Great family trip!

Posted by , from Irvine, CA, USA on Sep 18, 2012

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5 out of 5

Great facilities and staff.

Pros: Close restaurants, Quiet
Cons: No free Internet
I enjoyed our stay. We took our son to snowboarding camp and stayed to relax. Hiking and biking were great. Plenty of great restaurants and shopping as well. A beautiful drive north or south of whistler. We drove to Vancouver mid week and enjoyed the city as well. We will definitely go back

Posted by , from wi on Jul 4, 2012

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5 out of 5

Excellent value

Great location and value for the price nice rooms and services

Posted by , from LA on Mar 12, 2012

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5 out of 5

VERY helpful staff!

We checked out and were still able to store our snowboards with the hotel. They also gave us a key to the helath club so we could relax in the hot tub and take showers after our last day on the slopes. Made dinner reservations for us (again, all after we had checked out). Made our stay very easy. Rooms were nice, nothing out of the ordinary, clean, in good shape, plenty of room. Hotel has a very nice rustic atmosphere. Careful what time you are wanting to hot tub as there was one time it was FULL of kids splashing. We would absolutely go back.

Posted by on Mar 8, 2012

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4 out of 5

Good place to stay in Whistler

Pros: staff friendly and attentive
Cons: No free Internet
Great hotel, great service, wonderful location. Only downside for us, our mattress seemed in need of replacement.

Posted by , from Portland, OR, USA on Oct 31, 2011

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5 out of 5

Excellent Hotel.

Pros: Quiet
Great location and quiet. We will stay there again!

Posted by on Sep 27, 2011

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About the The Fairmont Chateau Whistler

Location 4599 Chateau Blvd, Whistler, BC V8E 0Z5

Property Features

Have fun with onsite winter activities, including downhill skiing and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain resort's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the resort's bar. There are 5 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. This luxury resort also offers an indoor pool, an outdoor pool, and a health club. For a fee, parking is available. This 4.5-star Whistler resort is smoke free.

  • 550 guestrooms or units
  • 12 levels
  • 5 dining venues
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site


Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge) , Valet parking (surcharge)


  • Train station: Whistler Station (6.5 km / 4 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Fairmont Chateau Whistler offers 550 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Portobello Market - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Millard Lounge - This diner specializes in American cuisine and serves light fare only. Open daily.

The Wildflower - This restaurant specializes in American cuisine and serves breakfast and dinner. Open daily.

The Grill Room - This restaurant serves dinner only. Open daily.

The Chalet - This restaurant specializes in American cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

The Fairmont Chateau Whistler's health club offers a heated pool where guests can swim both inside and outside, as well as four spa tubs and a heated outdoor lap pool with piped-in underwater music.

Also on site are a fitness center, weight room, steam rooms, a dry sauna, three outdoor tennis courts, and a wellness spa with private treatment rooms (surcharges for spa services). In addition, the hotel is home to the David Leadbetter Golf Academy.

  • Snowboarding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing on site
  • Cross-country skiing nearby

Spa Services

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at 5 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 19


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • Pets: CAD 50 per pet, per night, plus a deposit of CAD 50.00 per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night
  • Resort fee: CAD 23.20 per accommodation, per night

The resort fee includes:

  • Health club access
  • Fitness/yoga classes
  • Ski storage
  • Bicycle storage
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 30 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 37 per day
  • Valet parking fee: CAD 42 per day
  • Pet deposit: CAD 50.00 per day
  • Pet fee: CAD 50 per pet, per night
  • Refrigerator fee: CAD 10.00 per night
  • In-room microwave fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont
  • Chateau Whistler
  • Fairmont Chateau
  • Fairmont Chateau Hotel
  • Fairmont Chateau Hotel Whistler
  • Fairmont Chateau Whistler
  • Fairmont Whistler
  • Whistler Chateau Fairmont
  • Whistler Fairmont
  • Whistler Fairmont Chateau
  • Fairmont Chateau Whistler Hotel Whistler
  • Fairmont Chateau Whistler Hotel
  • Fairmont Chateau Whistler Resort
  • Fairmont Chateau Resort

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.