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Pinnacle Hotel Whistler Village

3.5-star property
4319 Main St, Whistler, BC 1-855-201-7819
4.5 out of 5
Wonderful!
See all 19 travelocity Reviews

"Cool place right in the village, walking distance to everything and super nice staff. Very pleasant stay! " More

By a verified traveler on Wed 19 Feb 2020

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Hotel Description

3.5-star aparthotel near Whistler Blackcomb Ski Resort

Village North stay

Within a 10-minute walk of this Village North aparthotel, you'll find Whistler Blackcomb Ski Resort and Whistler Village Gondola. Scandinave Spa Whistler and Nita Lake are also within 3 miles (5 km).

Multiple dining options

This smoke-free aparthotel includes 2 restaurants, an outdoor pool, and a spa tub. Enjoy the gym and perks like free WiFi. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Fireplaces, free WiFi

Boasting fireplaces, the 84 apartments also offer free WiFi and kitchens. Other amenities include iPod docks, sitting areas, and LCD TVs with cable channels.

Standard Studio Suite, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$98* Per night/room May 23 - May 24

Premium Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, 2 Queen Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Studio, 2 Queen Beds, Balcony, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pinnacle Hotel Whistler Village ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pinnacle Hotel Whistler Village

Everyone (4) Couples (1) Family (2)
5 out of 5
Cool place right in the village, walking distance to everything and super nice staff. Very pleasant stay!

Posted by , from Los Angeles on Feb 19, 2020

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Comment from Hotel Management

Feb 19, 2020 by Pinnacle Hotel

Thank you for your feedback. We hope you choose to stay with us again!

4 out of 5
The location was excellent. Walking distance to shops etc. We could see the ski lifts from our room. The gas fire in the room gave wonderful ambience. Staff were very helpful. There is limited parking and was not aware that we had to pay for parking both in the streets and at the hotel. But apart from that our accomodation was great.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Pinnacle Hotel

Thank you for your feedback. We hope you choose to stay with us again!

4 out of 5

Nice Staff and location

Nice staff and location, the room was a little wierd for me as there was a bath tub in room just besides the bed ......, makes the room even smaller as it looks like. seems the standard style at least for the whole floor.

Posted by , from Beijing China on Feb 17, 2018

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4 out of 5

Friendly, helpful staff, lots of practical advise!

Location: Lots of things to do, including library and museum. Easy to walk to everything!
Great hotel, convenient location. Good to have self-catering option.

Posted by on Jul 31, 2015

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5 out of 5

Pinnacle was at the Pinnacle...

Pros: Close restaurants, Free Internet, Quiet
I made a last minute reservation from my Droid and has never been there before, but I wanted a room in the Whistler Village. I made a minimum price reservation but... When I registered they said that they had upgraded me... The room included a balcony, gas fireplace, jacuzzi, 32" flat screen TV and kitchenette... The only very very minor recomendation I would have for the Pinnacle is to add more softener for the towels... and that is not a complaint. I also had under hotel secured parking which was $15, but when you have many travel valuables in your car, that is worth every penny at putting my mind at ease... where it should be. I then walked up to 21 for a fine Salmon dinner!

Posted by , from Everett, WA, USA on May 10, 2012

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4 out of 5

Great location, great staff

Pros: Close restaurants, Free Internet, Quiet
The hotel is close to the main village area in Whistler, so it's an easy walk to the shops, grocery, dining or the slopes. The staff was very friendly and helpful.

Posted by on Apr 27, 2011

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4 out of 5

Great location but missing wi-fi.

Pros: Close restaurants, Free Internet, Quiet, central location
Cons: lack of wi-fi only ethernet cable., parking at $15/day extra.
Hotel was in great location in center of village, room was clean and had full kitchen but, in this day and age, the lack of wi-fi service in room was inexcusable. They had only an ethernet cable available. When I spoke with manager, she said they used to have wi-fi but got rid of it because a consultant said the concrete walls prevented better reception. All they would need to do is place a wireless router in each room and that would solve the problem. Wi-fi was only available in lobby. The ethernet cable in room was a pain as two of us couldn't be online at same time. Really this is elementary. Also, I was disappointed to find that parking was an extra $15/day. Should have been included.

Posted by , from Los Angeles on Feb 13, 2011

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4 out of 5

Pleasant stay

The hotel is conveniently located -- not in the middle of everything, but nevertheless convenient to it all. The staff are uniformly helpful and accommodating, providing directions to nearby restaurants and even driving tips for our next day's journey. The room was spacious and clean, with a complete kitchen and a comfortable bed. We really couldn't have asked for more, and found it to be a good value.

Posted by on Aug 20, 2010

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5 out of 5

Great!

We will be going back! Clean and very comfortable..the jet-tub was a great treat!

Posted by on Jul 14, 2010

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5 out of 5

Excellent place - nice hot ot cold

The front desk was very helpful and outstanding in their efforts to assist. They moved my car when the road was being fixed so it would be safer inside the parking garage. Really went the extra mile at all times. This is the place to be now and when the Olympics hit. Stay here and be happy...it is away from the fray and in a peaceful lake area, even though the train station is next door. I will be back...

Posted by on Aug 30, 2009

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About the Pinnacle Hotel Whistler Village

Location 4319 Main St, Whistler, BC V0N1B4

Renovations + Closures

The property will be renovating from May 8 2022 to May 14 2022 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Property Features

Pinnacle Hotel Whistler Village offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and ski storage are also featured at Pinnacle Hotel Whistler Village. Parking is available for a fee. This 3.5-star Whistler aparthotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1996
  • Deli
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Whistler Station (4.6 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pinnacle Hotel Whistler Village offers 84 accommodations with fireplaces and iPod docking stations. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Fireplace
  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Quattro at Whistler - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Alta Bistro - This bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 35 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 24 per night (in/out privileges)
  • Pet fee: CAD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pinnacle
  • Hotel Pinnacle Whistler
  • Hotel Whistler Pinnacle
  • Pinnacle Whistler Village
  • Pinnacle Hotel Whistler
  • Pinnacle Whistler
  • Pinnacle Whistler Hotel
  • Whistler Pinnacle
  • Whistler Pinnacle Hotel
  • The Pinnacle Hotel Whistler
  • Pinnacle Whistler Village
  • Pinnacle Hotel Whistler Village Whistler
  • Pinnacle Hotel Whistler Village Aparthotel
  • Pinnacle Hotel Whistler Village Aparthotel Whistler

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.