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4.5 out of 5

"No safe box, phone besides the bed not working, we had to ask for towels " More

By a verified traveler on Mon 25 Dec 2023

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Hotel Description

3.5-star hotel near Ball Arena

City center stay

Within a 10-minute walk of this Auraria hotel, you'll find Ball Arena and Colorado Convention Center. Union Station and Elitch Gardens Theme Park are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Standard Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$153* Per night/room Apr 28 - Apr 29

Room, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

SpringHill Suites by Marriott Denver Downtown ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Denver Downtown

Everyone (11) Couples (2) Family (12)
5 out of 5

Posted by on Feb 13, 2024

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Comment from Hotel Management

Mar 20, 2024 by Andres

Thank you for taking the time to leave us a perfect rating! We are delighted to hear that you had a wonderful experience during your stay at our hotel. If you have any feedback or suggestions for us to further improve our services, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future.

4 out of 5
No safe box, phone besides the bed not working, we had to ask for towels

Posted by on Dec 25, 2023

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Comment from Hotel Management

Dec 27, 2023 by Andres

Thank you for providing feedback on your recent stay. We sincerely apologize for the inconveniences you encountered during your time with us. Your comments are essential, and we appreciate you bringing these matters to our attention.We are sorry for the issues with the safe box, the malfunctioning phone, and the oversight regarding towels. This is certainly not the experience we aim to deliver, and we're committed to addressing these concerns promptly.Please rest assured that we are working to resolve these issues and prevent similar occurrences in the future. We value your input, as it helps us enhance the quality of our services.We appreciate your understanding, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.

5 out of 5
Exemplary service and a very clean hotel. Will definitely continue to stay when visiting Denver.

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 21, 2023 by Cortland B. Front office supervisor

Thank you for leaving us a review! We truly appreciate all of our guest feedback as we strive to be the very best version of ourselves. It warms our hearts to hear that you enjoyed your time with us. We are so lucky to have the all star team that we do. We look forward to your next visit with us and wish you the safest travels!

5 out of 5

Posted by on Jul 18, 2023

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Comment from Hotel Management

Aug 8, 2023 by Cortland B. Front Desk Supervisor

Thank you for leaving us a review, we appreciate all of our guest feedback as we look for new ways to improve.We enjoyed having you stay with us and hope you visit again!

4 out of 5

Posted by on Jul 18, 2023

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Comment from Hotel Management

Aug 8, 2023 by Cortland B. Front Desk Supervisor

Thank you for leaving us a review, we appreciate all of our guest feedback as we look for new ways to improve.We enjoyed having you stay with us and hope you visit again!

5 out of 5
.

Posted by , from WASHINGTON on Jun 7, 2023

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Comment from Hotel Management

Jun 7, 2023 by Patty B Hotel Manager

Carmencita: Thank you for taking the time to post a review of your recent stay with us. We hope that you enjoyed your time in Denver and made some memories. We hope you will consider us in the future should your travels bring you back to the Mile Hi City.

5 out of 5
Great atmosphere

Posted by on May 15, 2023

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Comment from Hotel Management

May 15, 2023 by Cortland B. Front Desk Supervisor

Thank you for sharing your experience with us! We love to hear feedback from our guest as we strive to be the very best hotel in the Denver area. We truly enjoyed having you stay with us and look forward to you visiting again!

4 out of 5

Posted by on Apr 3, 2023

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Comment from Hotel Management

Apr 28, 2023 by Cortland B. Front Desk Supervisor

Thank you so much for leaving us a review, we really appreciate you taking the time to let us know how we are doing. We look forward to your next stay with us and wish you the very best!

4 out of 5

Posted by on Nov 14, 2022

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Comment from Hotel Management

Mar 9, 2023 by Cortland B.

Thank you for leaving us a review ! We are so lucky to have the amazing staff that we do and are happy that we were able to wow you. We enjoyed having you stay with us and look forward to you visiting us again.

1 out of 5
I would like a refund of the extra $36 that i paid for parking. The parking is free! But when i made the reservation on travelocity and checked the box for parking, you added it anyway! I am outraged! I want a refund now.

Posted by , from AURORA on Nov 6, 2022

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Comment from Hotel Management

Nov 9, 2022 by PattyB

Hey thank you so much for reaching out, I am glad that we were able to make contact with you to get this resolved. We do hope that you will try us again the next time you visit Denver!

About the SpringHill Suites by Marriott Denver Downtown

Location 1190 Auraria Pkwy Ste A, Denver, CO 80204

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour business center and 11 meeting rooms are available. Event space at this hotel measures 11857 square feet (1102 square meters) and includes a conference center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites by Marriott Denver Downtown. For a fee, parking is available. This 3.5-star Denver hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 11857 sq ft of conference space
  • 1102 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Denver Union Station (1 km / 0.6 mi)
  • Metro station: Ball Arena-Elitch Gardens Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Denver Downtown offers 150 accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate sitting areas. 37-inch LCD televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Sitting area
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Degree Metropolitan Food - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Housekeeping service is provided every 2 days.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Marriott Hotel Denver Downtown
  • SpringHill Suites Marriott Denver Downtown Hotel
  • SpringHill Suites Marriott Denver Downtown
  • SpringHill Suites riott nver
  • SpringHill Suites by Marriott Denver Downtown Hotel
  • SpringHill Suites by Marriott Denver Downtown Denver
  • SpringHill Suites by Marriott Denver Downtown Hotel Denver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.