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Residence Inn Norfolk Downtown

3.0 star property
3-star hotel near Old Dominion University

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Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Property amenity
Suite, 1 Double Bed | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪6 min walk‬
  • Chrysler Hall
    ‪8 min walk‬
  • Waterside District
    ‪15 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 678 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

TV

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 495 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Norfolk

In Norfolk .Your stay at this Norfolk hotel places you within a 10-minute walk of Chrysler Museum of Art and Norfolk Scope. Pagoda and Oriental Garden and The NorVa are also within half a mile (1 km).

What's nearby

  • Norfolk Scope - 6 min walk - 0.4 miles
  • The NorVa - 7 min walk - 0.4 miles
  • Chrysler Hall - 8 min walk - 0.4 miles
  • Sentara Norfolk General Hospital - 14 min walk - 0.8 miles
  • Waterside District - 15 min walk - 0.8 miles

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Showcase - ‬10 min walk
  • ‪Ya Ya Asian Gourmet House - ‬9 min walk
  • ‪The Norva - ‬9 min walk
  • ‪Freemason Abbey Restaurant - ‬6 min walk

About this property

Residence Inn Norfolk Downtown

3-star hotel near Old Dominion University
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Courtyard by Marriott Norfolk Downtown

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,012 reviews
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The price is $119
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Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

How close is Residence Inn Norfolk Downtown to the airport?

Residence Inn Norfolk Downtown is 7.1 mi (17-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

Does Residence Inn Norfolk Downtown have an airport shuttle?

Airport shuttle services are not available at Residence Inn Norfolk Downtown.

How close is Residence Inn Norfolk Downtown to the beach?

This hotel is 7.8 mi (19-min drive) from Ocean View Beach and 8 mi (19-min drive) from Community Beach. Don't forget your sunscreen!

Does Residence Inn Norfolk Downtown offer free breakfast?

Yes, Residence Inn Norfolk Downtown offers free breakfast.

Is there a casino at Residence Inn Norfolk Downtown?

No, there is no casino at this hotel, but Rivers Casino Portsmouth (9-min drive) is nearby.

What time is check-in at Residence Inn Norfolk Downtown?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Residence Inn Norfolk Downtown?

Free parking is not available at this hotel. Self parking is available for USD 18 per night.

Does Residence Inn Norfolk Downtown have a pool?

Residence Inn Norfolk Downtown features an indoor pool.

Does Residence Inn Norfolk Downtown have a spa?

There are no spa services available at this hotel.

How close is Residence Inn Norfolk Downtown to downtown Norfolk?

Residence Inn Norfolk Downtown is 0.5 mi away from Norfolk.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 479 out of 911 reviews
Rating 8 - Good. 260 out of 911 reviews
Rating 6 - Okay. 78 out of 911 reviews
Rating 4 - Poor. 50 out of 911 reviews
Rating 2 - Terrible. 44 out of 911 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great! Area was very accomodating for our stay. Rooms little dated but clean.
Stayed 1 night in Apr 2025

6/10 Okay

virginia

Traveled with partner
Liked: Staff & service
Parking garage was in a good area. The only problem is that there was no hot water. They literally started to work on it as we were checking out.
Stayed 1 night in Apr 2025

6/10 Okay

Dayka

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location was great, very close to the Waterside District. Very clean, good bed however two things made it hard for us to give a 5 stars: a noise from the air conditioning unit and the fact you pay for parking. The staff offers a voucher if you ask for it but you still have to pay a daily fee. The staff is helpful, they even offered us a different room if the maintenance person could no get the air conditioning issue repair
Stayed 3 nights in Apr 2025

2/10 Terrible

Duncan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for my son to stay here as he had an important audition the next day. He woke to find there was NO WATER in his room and the entire hotel. He could not shower, wash, brush teeth or flush the toilet. The front desk kept telling him the water would be on soon but ot never came on. The last time he called the front desk they told him he should have water in his room, though he sid not. When he checked out they offered NO COMPENSATION. I cant belive I paid $190 for my son to have a hotel room with no water. I will never stay at any Marriott affiliated hotel again. Unbelievable they would treat paying guests so poorly
Stayed 1 night in Apr 2025

2/10 Terrible

Cole

Stayed 1 night in Apr 2025

6/10 Okay

Roy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Comfortable Stay

The staff were friendly and they tried their best. Unfortunately we checked in in the evening around 8pm and there was only one person working the front desk so it took a while to get our keys. The rooms were spacious but old. The sofa had lots of stains and furniture looked dated.
Stayed 9 nights in Mar 2025

8/10 Good

Quran, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here when we are visiting family. Good location, walkable, staff is amazingly helpful and friendly. We will be back
Stayed 5 nights in Mar 2025

10/10 Excellent

LeAnne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

UZOMA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to scope, attended meac basketball tornment
Stayed 1 night in Mar 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee pot empty about 3pm,
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Stayed 3 nights in Mar 2025

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything.
Stayed 2 nights in Jan 2025

2/10 Terrible

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
The front desk was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Lady

Liked: Amenities
The property is close and convenient to the Sentara Norfolk Heart hospital. Easy access parking and desk clerk gave me a pass so I didn't have too pay.
Stayed 2 nights in Feb 2025

8/10 Good

Sherri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is I could not adjust the temperature in the room. There was a thermostat but it never impacted the temp in the room. Otherwise every thing was great
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Jarmy

Stayed 1 night in Feb 2025

4/10 Poor

Matthew

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I was in Norfolk for a convention - one of the reasons I booked the Residece Inn is because of the breakfast buffet and I timed my morning so that I could have a substantial meal before my all-day event. When I arrived at the buffet at 7:30 am there was no hot food other than bread for the toaster, and no plates. I thought at the very least I could have yogurt and a coffee but there wasn't any coffee made. When I went back to my room to use the coffee maker there, I discovered that there was no carafe. I didn't have time to call down and ask for one since I had to leave so I found a coffee shop on my way to my event. It made for a stressful morning. In addition to this I had to return to the front desk twice after finding that my room key had stopped working. The first time they simply reactivated the key and the second time I was told that the problem must be that I was keeping my room key in the same pocket as my phone. This is the first time that's ever been the case at any hotel I've stayed at, Residence Inn or otherwise, so I have to believe that the fault lies with the equipment. The person at the front desk acted as though this was a common problem, so if that's true then guests should be informed of that at check-in. Also, I was handed a small bag of Hershey's Kisses when I checked in, and there were no bottles of water in my room. I'd much prefer to have a free water than some candy when I get to a hotel.
Stayed 2 nights in Feb 2025

4/10 Poor

Zilvia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t happy staying at the hotel because the room had a slow drain in the sink, the bed sheets were dirty, I found seaweed food under the comforter, and the breakfast was served late, around 8.40 a.m., and they cleaned up at 9.30 a.m.
Stayed 2 nights in Feb 2025