See all properties

Residence Inn Norfolk Downtown

Property class: 3
3-star hotel near Waterside District

Choose dates to view prices

Photo gallery for Residence Inn Norfolk Downtown

An indoor swimming pool with clear blue water, surrounded by large windows, and equipped with lounge chairs and a lifeguard chair.
A hotel lobby with a mix of seating options, including round tables and chairs, a long communal table, and a television mounted on the wall.
A modern lobby with a seating area, a large screen, and a map on the wall.
A hotel lobby with a long reception desk, multiple seating areas, and a television displaying news.
A multi-story hotel with a prominent 'Residence Inn' sign, located at a city intersection with traffic lights and street signs visible.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪5 min walk‬
  • Place, Chrysler Museum of Art
    ‪6 min walk‬
  • Place, The NorVa
    ‪7 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Double Bed

A hotel room with a dining area, a sofa, a desk, and a bed.

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a bed, a sofa, a desk, and a TV.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a sofa, a desk, and a TV.

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

A hotel room with a large bed, two bedside tables with lamps, a framed artwork above the bed, and a large window with sheer curtains.

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

A hotel room with a bed, a sofa, a desk, and a TV.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, Multiple Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Double Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large window, a desk with a chair, a dining table with chairs, a television on a dresser, and a carpeted floor.

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(12 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with a large window, a desk with a chair, a dining table with chairs, a television on a dresser, and a carpeted floor.

Suite, Multiple Beds

8.6 out of 10
Excellent
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a TV, a desk with a phone, and a sofa.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(71 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

You may also like

Ad
A covered swimming pool with lounge chairs and umbrellas.

Sleep Inn Lake Wright - Norfolk Airport

Northwest
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
6.6 out of 10, 1,007 reviews
$78 nightly
The price is $93
Oct 4 - Oct 5
Total with taxes and fees
Sleep Inn Lake Wright - Norfolk Airport

About the neighborhood

Norfolk

In Norfolk .Your stay at this Norfolk hotel places you within a 10-minute walk of Chrysler Museum of Art and Norfolk Scope. Pagoda and Oriental Garden and The NorVa are also within half a mile (1 km).

What's nearby

  • Norfolk Scope - 5 min walk - 0.3 miles
  • Chrysler Museum of Art - 6 min walk - 0.4 miles
  • The NorVa - 7 min walk - 0.4 miles
  • Chrysler Hall - 8 min walk - 0.4 miles
  • Waterside District - 15 min walk - 0.8 miles

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Ya Ya Asian Gourmet House - ‬9 min walk
  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪Saffron Indian Bistro - ‬8 min walk
  • ‪aLatte Cafe - ‬7 min walk
  • ‪Cure Coffeehouse - ‬5 min walk

About this property

Residence Inn Norfolk Downtown

3-star hotel near Waterside District
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

A spacious lobby with a central chandelier, multiple seating areas, and a marble floor.
Wyndham Garden Norfolk Downtown
Downtown Norfolk
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, 1,083 reviews
$93 nightly
The price is $110
Sep 10 - Sep 11
Total with taxes and fees
Wyndham Garden Norfolk Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

How close is Residence Inn Norfolk Downtown to the airport?

Residence Inn Norfolk Downtown is 7.1 mi (17-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn Norfolk Downtown?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Residence Inn Norfolk Downtown on Oct 4, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn Norfolk Downtown have an airport shuttle?

Airport shuttle services are not available at Residence Inn Norfolk Downtown.

How close is Residence Inn Norfolk Downtown to the beach?

This hotel is 7.8 mi (19-min drive) from Ocean View Beach and 8.8 mi (20-min drive) from Norfolk Beaches. Don't forget your sunscreen!

Does Residence Inn Norfolk Downtown offer free breakfast?

Yes, Residence Inn Norfolk Downtown offers free breakfast.

Is there a casino at Residence Inn Norfolk Downtown?

No, there is no casino at this hotel, but Rivers Casino Portsmouth (9-min drive) is nearby.

What time is check-in at Residence Inn Norfolk Downtown?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Residence Inn Norfolk Downtown?

Free parking is not available at this hotel. Self parking is available for USD 18 per night.

Does Residence Inn Norfolk Downtown have a pool?

Residence Inn Norfolk Downtown features an indoor pool.

Does Residence Inn Norfolk Downtown have a spa?

There are no spa services available at this hotel.

How close is Residence Inn Norfolk Downtown to downtown Norfolk?

Residence Inn Norfolk Downtown is 0.5 mi away from Norfolk.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Telma

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We brought home BED BUGS
Stayed 1 night in May 2026
Verified review

6/10 Okay

Keith

Liked: Property conditions & facilities
We arrived on time for check in, we spoke with Christopher at the front desk, he mentioned that it would be about 30 minute wait, we sat back and watched other customers check in and go to their rooms, Christopher passed by us at about 3:20 and said he would be right back. Then he proceeded to pass us to the front desk and then go to the back, on his way out( he was headed home for the day when I approached him) I asked about our room and then he went back behind the desk and looked under our room, and stated that the floor in the room was going to be wet because they had a cleaning crew in there this morning and the floor would be damp. I stated that I wasn’t aware of this and there was no way at the price I was paying to have to walk on a damp floor , especially since I was going to be there with my wife for only one night. He spoke with the woman behind the counter and they were able to get us another room. What gets me is that he was just going to skip right out of there and leave this problem with the other employee. I don’t know if he is like this often, but something’s needs to be said.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. room was clean and ready. Staff are always wonderful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicole

Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Shaquona

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean however I was given a room with a broken stove and microwave. I booked from Friday to Monday and had my family. It was a huge inconvenience as I booked this hotel for the kitchen they had to avoid spending so much on outside food during my trip. We weren’t able to be accommodated and moved to another room until Sunday afternoon. They did refund me for the first two nights so I was appreciative for that. Just wish I had a room that worked throughout my entire stay. Otherwise everything else was fine, staff was kind and didn’t seem to be annoyed during my grievances.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The common areas are spacious and decorated nicely. Breakfast was very good! The room was spacious and beds were comfortable. However the sofa and chair were in very poor condition and should be replaced.
Perhaps a pet cat did this?
Worn and soiled.
Crooked, with faulty uncomfortable cushions.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to Freemason, Ghent and downtown. Clean, comfortable, spacious suite. Great breakfast. Best of all, the staff was uniformly helpful and friendly. Will definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

James

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very clean, had all the amenities needed even the kitchen was better than what I have at home. Lol The staff I met were courteous, helpful and seemed to have an actual love for their job and the property.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
The breakfast was tasty, but not very hot. The bed was terrific, the sofa bed has really bad cushions. The bathroom doors does not close. The highlight was the front desk agents, especially Rachel. They were always smiling and helpful. Thanks.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed a couple of day in April 2026. Staff was amazing and very friendly. Hotel was clean one thing was only one elevator worked. Don’t know why the other was not working but we had to wait for the elevator more than necessary. Also the floor by the elevator in the main floor was peeling off, accident hazard. Rooms were above average. Parking lot is needed.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and spacious hotel in an excellent area of downtown Norfolk. All the staff were very kind and courteous. We really enjoyed our stay there.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Adriane

Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was way too cold and unable to heat the room using thermostat. I froze every night.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Tony

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Centa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

courtney

Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Evangeline

The place is good. Needs upgrade
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

mirela

Liked: Cleanliness, staff & service, amenities
It was a comfortable stay close to everything with 5 minute walk to Granby street. The staff was wonderful and the lobby, halls and room were clean. The only reason I’m giving 3 stars is the oppressive chemical smell in the room (310). I got used to it in 5 minutes and was surprised that my asthma didn’t kick in…
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Dona

Liked: Cleanliness, staff & service
One elevator was not functioning. It was our understanding this has been going on for several weeks!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was friendly and service good. Did not use gym. Had no pet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service we have ever had. The customer service by itself was far beyond what I’ve ever experienced in a hotel situation before definitely would recommend staying there anytime
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
The room price on your end wasn't the same as the one I agreed to, so the entire trip was a failure.
Stayed 3 nights in Mar 2026

Explore More Ways to Travel with Travelocity