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"My stay at the Inn on Winters Hill was overall a great experience! Cute location and building. Nice little bar area and the coffee was even hot when I
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Enjoy the free WiFi at this 3.5-star Carrabassett Valley inn
On riverwalk
Stay at this Carrabassett Valley inn and you'll be within half a mile (1 km) of Stanley Museum and 2 miles (3 km) of Ski Museum of Maine. Maine Huts & Trails is within 2 miles (3 km) and Embden Pond is within 16 miles (25 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this inn. Guests will appreciate free perks like free self parking and WiFi in public areas. A garden, a picnic area, and laundry facilities are also on offer.
Hillholm Estate ratings based on 7 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hillholm Estate
Everyone (5)Couples (1)
2 out of 5
Very disappointed when I checked in to run the Sugarloaf Marathon and asked about getting some food at the bar. The owner/checkin clerk said, oh yes we have bar food. I went to my room cleaned up a bit and was down at the bar 30 minutes or so later. Ordered a beer and asked for a menu. No, we just closed the kitchen (this was 6 pm in the evening. The new owners purchased the hotel in the last year that they admitted to me but apparently don't know how to run a lodging business. Other things like missing soap dishes in the shower, bracket for bodywash container but no container. Bunch of little things. Be wary.
Posted by Kay on May 24, 2023
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Comment from Hotel Management
Jun 9, 2023
by JB
Kay, we're sorry to hear you had an experience that would warrant leaving a review like this one. When you arrived, we told you that we weren't sure whether the kitchen was serving that evening; like many folks in the service industry post-COVID, we were unexpectedly short-staffed that evening. While you were in your room, we learned from the chef that we would not be opening the kitchen for the evening due to staffing limitations. You sat down, ordered the beer, and then our bartender told you we were unable to open the kitchen. We apologized, offered to make alternative dinner recommendations or reservations for you; you pushed your beer back at the bartender angrily and stormed out without paying. Yes, we told you, with joy and pride (not admission of anything, to be sure), that we purchased the inn about a year ago. We're extremely proud of our staff and all their hard work. And we definitely know how to run a lodging business: please see so many great reviews we've received from guests in recent months! As to soap, your review hastens to mention that we had just installed new brackets in the showers, but declines to mention that we had left multiple shampoos, soaps, lotions, and otherwise in the bathroom for you. Without saying anything more direct, we met you in person and we imagine that you've had a pretty rough go. We see that you're taking it out on us here, but we firmly support our staff and their hard work. Wouldn't it be better to celebrate running a mountain marathon successfully than taking down a small business like ours over an absence of bar snacks? We'd be glad to have you join us again for a stay the next time you're in town; we'll do our absolute best to ensure that we have enough staff that evening to serve you bar snacks, The new soap dispensers have been installed in the showers, so you won't need to worry about that. We wish you many more successful marathons to come and an easy stay the next time you're in the Carrabassett Valley.
5 out of 5
Very nice
Posted by Maia on Apr 10, 2023
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Comment from Hotel Management
Apr 11, 2023
by Claudia
Thank you so much for the review, Maia! We are glad you enjoyed your stay and we look forward to hosting you again in the future.
4 out of 5
Posted by Daniel on Mar 6, 2023
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Comment from Hotel Management
Apr 6, 2023
by Claudia
Thank you so much for the review, Daniel! We hope you enjoyed your stay and we look forward to hosting you again in the future.
4 out of 5
My stay at the Inn on Winters Hill was overall a great experience! Cute location and building. Nice little bar area and the coffee was even hot when I arrived just after 10pm
Only downside being the clear signs of age/needing an update and odor removal.
Posted by Maxwell on Feb 5, 2022
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Comment from Hotel Management
Feb 8, 2022
by john
Thanks, Maxwell... Glad to hear your stay was overall great. We've been struggling with a plumbing problem for five days now, hampered by snow and a weekend, that we hopefully can button up today. Hence the odor!
5 out of 5
What a charming find! We loved coming back after a day of skiing to such a welcoming bar/lounge. Added quite a romantic touch to a lovely day. The room wasn’t as charming as the lounge, but perfectly fine for drying out our ski gear and a good night sleep. Coffee in the morning was delicious.
Posted by a verified traveler on Jan 27, 2020
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Comment from Hotel Management
Jan 28, 2020
by john
Thanks for your lovely review, we are delighted to hear that you enjoyed your visit and hope we can give you a more charming room next time!
john
1 out of 5
Posted by a verified traveler on Jul 22, 2019
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4 out of 5
Skip get away
Great hosts. Common area is comfortable and inviting. Did not realize they served food.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hillholm Estate also features spa services, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Carrabassett Valley inn.
15 guestrooms or units
Meeting rooms
Self-service laundry
Front desk (limited hours)
Garden
Outdoor picnic space
Smoking in designated areas
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Hillholm Estate offers 15 air-conditioned accommodations with designer toiletries and hair dryers. Televisions come with cable channels. This Carrabassett Valley inn provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Television
Cable channels
Cribs (free)
Housekeeping (on request)
Long distance calls (free)
Local calls (free)
Hair dryer
Designer toiletries
Telephone
Iron and ironing board available
Blackout drapes
Air conditioning
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
The Dining Room - This restaurant specializes in American cuisine and serves lunch and dinner.
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
Sledding nearby
Canoeing nearby
Snowboarding nearby
Ice skating nearby
Hiking/biking trails on site
Snowmobiling nearby
Snowshoeing nearby
Fishing nearby
Kayaking nearby
Downhill skiing nearby
Cross-country skiing nearby
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Hot stone massage
Sports massage
Deep tissue massage
Prenatal massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair-accessible registration desk
Stair-free path to entrance
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time ends at 5:30 AM
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8 AM - 11 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 50.0 per day.
Free cribs (infant beds)!
Pet Policy
Pets: USD 50 per pet, per stay
Only dogs are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 8 AM
Front desk closes daily at 11 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Inn Winters Hill Kingfield
Inn Winters Hill
Winters Hill Kingfield
The Inn On Winter' Hill Maine/Kingfield
Hillholm Estate Inn
Inn on Winters Hill
Hillholm Estate Kingfield
Hillholm Estate Inn Kingfield
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Hillholm Estate is 84.6 mi (100-min drive) away from the Bangor Intl. Airport (BGR) airport, the closest popular airport to the property.
Airport shuttle services are not available at Hillholm Estate.
Hillholm Estate does not offer free breakfast.
No, there is no casino at this inn.
Check-in start time: 3 PM; Check-in end time: 5:30 AM.
This inn offers free self parking.
Hillholm Estate does not have a pool.
Hillholm Estate is home to The Dining Room, which features American cuisine.
This inn doesn't have a spa, but it does offer prenatal massages.
Hillholm Estate is 9.3 mi away from Carrabassett Valley.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
