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Washington Marriott at Metro Center

3.5-star property
775 12th Street NW, Washington, DC 1-855-201-7819
4.8 out of 5
Exceptional!
See all 25 travelocity Reviews

"Close to metro and The Mall. Dining options nearby, try The Hamilton 👍 " More

By a verified traveler on Mon 11 Sep 2023

Points Of Interest

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Hotel Description

3.5-star hotel near White House

Heart of Washington

Within a 10-minute walk of this Downtown Washington D.C. hotel, you'll find White House and Capital One Arena. Walter E. Washington Convention Center and Smithsonian Institution are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A coffee shop, a snack bar/deli, and a grocery/convenience store are also on offer.

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$237* Per night/room Oct 13 - Oct 14

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Washington Marriott at Metro Center ratings based on 25 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Washington Marriott at Metro Center

Everyone (9) Couples (3) Family (11)
5 out of 5
Close to metro and The Mall. Dining options nearby, try The Hamilton 👍

Posted by , from Greenville on Sep 11, 2023

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5 out of 5
Although there is renovations presently, I am Very Impressed with my stay here at the Washington Marriott at Metro. My room accommodations were outstanding, the staff were very customer serviced friendly as they made me aware they knew of my Marriott Bonvoy membership. I was even Thanked personally. Overall, I'm very impressed with this hotel and accommodations. I anticipate staying at this location in my future travels to Washington D.C. Thumbs Up!

Posted by , from ROANOKE on May 30, 2023

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Comment from Hotel Management

May 30, 2023 by General Manager

Dear Anthony,Thank you for choosing to stay with us and for taking the time to post a review. At Washington Marriott at Metro Center, we provide our guests an urban oasis with a variety of services and amenities to make your visit a revitalizing one, and we enjoyed exceeding your expectations. Thank you for your understanding as we progress towards an updated, refreshed look. We are glad our hotel is your new preferred choice when visiting the D.C. area, and we look forward to your next visit!Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center

5 out of 5
Very nice Hotel, The staff are awesome! Very friendly and super helpful! Close to everything we wanted to see, and plenty of restaurants and sandwich shops nearby. We walked to everything we went to see! Looking forward to going back!

Posted by on May 28, 2023

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5 out of 5
Very convenient location. Exit from the Starbucks door, the Metro entrance is basically right there. 5-10 min walking to Capital mall and Chinatown and shorter walking to more surrounding convenient shops and stores.

Posted by , from Metairie on Jan 6, 2023

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5 out of 5
Impressed by the great hotel staff. The doorman in particular was fantastic at his job. Clean, comfortable, quiet rooms convenient to Capital One Arena for our concert. Lots of great food options (hit Capitol City Brewing and Lincoln’s Waffle Shop) and convenient to Metro station. No real above & beyond amenities though and the on-site restaurant was pricey.

Posted by on Oct 2, 2022

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Comment from Hotel Management

Oct 3, 2022 by General Manager

Dear Jen,Thank you for staying at Washington Marriott at Metro Center and for your excellent review. We love receiving comments regarding our devoted associates and refreshing accommodations, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit to the D.C. area.Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center

5 out of 5
Staff: Friendly and helpful On-site restaurant: Great food, convenient, and friendly staff. Room service/carry out available. Starbucks in lobby! Offers recycling in-room and throughout the hotel.

Posted by on Apr 21, 2022

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5 out of 5
Excellent property.

Posted by , from URBANDALE on Mar 12, 2022

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Comment from Hotel Management

Apr 15, 2022 by The Team at Washington Marriott at Metro Center

Thank you for sharing your feedback. We are pleased to hear that you enjoyed your stay and feel we offer an excellent property.. We look forward to welcoming you back again as your preferred place to stay in Washington, D.C.

5 out of 5
good location

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 7, 2021 by Marriott at Metro Center

Dear zandra, Thank you for your feedback. We hope to welcome you back again soon.

4 out of 5
I didn't like the room view

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 20, 2021 by Washington Marriott at Metro Center

Thank you for staying with us. We are disappointed to learn that we did not meet your expectations, but hope you will stay with us again in the future.

5 out of 5
Excellent hotel experience with exception of wifi.... That wasn't free even though Travelocity said it was...

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 7, 2021 by Marriott at Metro Center

Thank you for staying with us at Washington Marriott at Metro Center! We appreciate your feedback, and look forward to welcoming you back soon.

About the Washington Marriott at Metro Center

Location 775 12th Street NW, Washington, DC 20005

Renovations + Closures

This property is undergoing renovations from January 1 2023 to September 30 2024 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Washington Marriott at Metro Center. This 3.5-star Washington hotel is smoke free.

  • 1 building
  • 459 guestrooms or units
  • 15 levels
  • Meeting rooms
  • 6421 sq ft of conference space
  • Built in 1989
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Washington Union Station (2.3 km / 1.4 mi)
  • Metro station: Center Station (0.1 km / 0.1 mi)

Room Amenities

Washington Marriott at Metro Center offers 459 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible

Food & Drink

Fire and Sage - This restaurant specializes in American cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Metro
  • Marriott Metro Hotel
  • Marriott Metro Hotel Washington Center
  • Marriott Washington Center
  • Metro Marriott
  • Washington Marriott Metro Center
  • Washington Dc Marriott
  • Washington Marriott At Metro Hotel Washington Dc
  • Washington Marriott Metro Center Hotel
  • Marriott Metro Center Hotel
  • Marriott Metro Center
  • Marriott Washington Dc
  • Washington Marriott at Metro Center Hotel
  • Washington Marriott at Metro Center Washington
  • Washington Marriott at Metro Center Hotel Washington

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.