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Hyatt Regency Crystal City

4-star property
2799 Richmond Hwy, Arlington, VA 1-855-201-7819
4.4 out of 5
Excellent!
See all 19 travelocity Reviews

"This location Hyatt is beautiful and comfortable. " More

By a verified traveler on Wed 23 Nov 2022

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Hotel Description

Family-friendly 4-star hotel near Arlington National Cemetery

Crystal City stay

A stay at this Crystal City hotel places you within 3 miles (5 km) of Arlington National Cemetery and 6 miles (10 km) of Washington Monument. National Mall and Capital One Arena are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$99* Per night/room Dec 18 - Dec 19

Room, 1 King Bed (HIGH FLOOR)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (HIGH FLOOR)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Crystal City ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Crystal City

Everyone (10) Couples (3) Family (6)
5 out of 5
This location Hyatt is beautiful and comfortable.

Posted by on Nov 23, 2022

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4 out of 5
Very nice place to stay. Great for night before airport stay. Thought vallet parking was a little steep at 45 per night

Posted by , from STAFFORD on Jun 27, 2022

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Comment from Hotel Management

Jun 27, 2022 by Hyatt Regency Crystal City

Dear Thomas, Thank you for taking the time to complete our online review regarding your recent stay at our hotel. We appreciate your feedback very much and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

5 out of 5

Posted by , from LAS VEGAS on Jan 3, 2022

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5 out of 5
I enjoyed the convenience to "The Birchmere", where I was attending a concert. I arrived after travelling in lots of traffic from New Jersey(7hrs for a 4 hr trip!), very frazilled. The parking attendant quickly allowed me to park in a convenient spot. Also, when I checked in , I was givein a bottle of water(so nice..had not eaten all day!). All were SO nice! Great experinece.

Posted by , from philadelphia on Nov 29, 2021

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Comment from Hotel Management

Nov 30, 2021 by Shawanna.

Thank you for staying with us at Hyatt Regency Crystal City. We are happy to hear that you enjoyed your visit and we hope to see you again.

5 out of 5
Staff was very friendly and very helpfull

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 28, 2021 by Roderic

Good morning! Thank you for your review of our property. I'm glad to see that you had such a memorable stay with us and were positively impacted by our amazing staff. Stay safe and we will hopefully see you the next time you're in our area!

5 out of 5
Walking distance to Starbucks, Chipotle snd do much more. Beds were extremely comfortable!

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 18, 2021 by Sam

Thank you for the feedback. Looking forward to your next visit with us.

4 out of 5
Great stay

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 4, 2021 by Sam

Thank you for the feedback, we look forward to your next visit with us.

5 out of 5
I enjoyed the amenable nature of the staff

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 30, 2021 by Hyatt Regency Crystal City

Thank you for your feedback! We are glad you enjoyed your stay and hope that you do come back and visit us again when your travels bring you to the Crystal City area.

5 out of 5
Good location. Great staff Room was very dusty.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 10, 2021 by RM

Thank you for your feedback! I'm sorry to hear about the dust you encountered in your room during your stay. We will ensure that the feedback is passed along to make sure this isn't something that happens in the future. Hope to see you soon!

5 out of 5
Wonderful facility! Beautiful hotel room. The lobby bar had excellent food. I loved the pool. The closeness to the airport was super convenient.

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jul 6, 2021 by Your Hyatt Regency Crystal City Team

Thanks for sharing the comments from your stay with us. We appreciate you mentioning the positive aspects of your stay and that you enjoyed our facilities! We are fortunate to have a fantastic location. Thanks for choosing Hyatt!

About the Hyatt Regency Crystal City

Location 2799 Richmond Hwy, Arlington, VA 22202

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 4 to May 26:

  • Swimming pool

Property Features

Hyatt Regency Crystal City offers its guests a 24-hour health club and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hyatt Regency Crystal City. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 4-star Arlington hotel is smoke free.

  • 686 guestrooms or units
  • 18 levels
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Alexandria Station (7.2 km / 4.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Crystal City offers 686 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with premium satellite channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers. This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.

Hyatt Regency Crystal City has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per week
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are not compulsory at the property
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 25 per person (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal City Hyatt
  • Crystal City Hyatt Regency
  • Hyatt Crystal
  • Hyatt Crystal City
  • Hyatt Regency Crystal City
  • Hyatt Regency Crystal City Arlington
  • Hyatt Regency Crystal City Hotel
  • Hyatt Regency Crystal City Hotel Arlington
  • Regency Crystal City
  • Hyatt Regency Arlington
  • Hyatt Regency Crystal City Hotel
  • Hyatt Regency Crystal City Arlington
  • Hyatt Regency Crystal City Hotel Arlington

You should know

  • The seasonal pool will open May 28 and close September 03.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.