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4.5 out of 5

"Professional and helpful staff " More

By a verified traveler on Wed 15 Nov 2023

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Hotel Description

3-star hotel near Lady Bird Lake

Close to airport

You'll be within 2 miles (3 km) of McKinney Falls State Park and 6 miles (10 km) of Austin Convention Center with a stay here. Lady Bird Lake and Colorado River are also within 6 miles (10 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$126* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible (Communication, Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Mobility Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Austin Airport, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Austin Airport, an IHG Hotel

Everyone (18) Couples (1) Business (1)
5 out of 5
Professional and helpful staff

Posted by on Nov 15, 2023

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Comment from Hotel Management

Nov 19, 2023 by Diana R.

Thank you for your wonderful review Kathy! We are looking forward to your next stay.

5 out of 5

Posted by , from RATHDRUM on Jul 26, 2023

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Comment from Hotel Management

Aug 5, 2023 by Diana R.

Thank you for your feedback, Jeanette. We appreciate your business and look forward to your next stay.

5 out of 5

Posted by on May 31, 2023

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Comment from Hotel Management

Jun 1, 2023 by Diana R.

Thank you for the perfect score, Robert! We look forward to your next visit and wish you safe travels!

5 out of 5
Nice bar and friendly people working

Posted by , from Victoria on Jul 22, 2022

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Comment from Hotel Management

Oct 14, 2022 by Natasha

Thank you for your feedback. We hope to welcome you back soon.

5 out of 5
Very comfy. Staff very friendly very clean

Posted by on May 12, 2022

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4 out of 5
When the person in the room above me showered at 4:45 a.m., the pipes knocked loudly and woke me up. Otherwise, it was fine.

Posted by on Feb 26, 2020

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2 out of 5
Hotel is clean but I was in a suite, #238 and all night long there was banging outside the window where the heating and air conditioning units are. I told them about it and not so much as a we will switch your room or sorry. Disappointing

Posted by on Nov 9, 2019

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Comment from Hotel Management

Dec 1, 2019 by Erik

Hello, We are disappointed to hear about your unsatisfactory stay. We will certainly look into the noise being made outside of the window and take action if need be. On the night of your stay the hotel was sold out, therefore we had no rooms available to switch you into. Even so, this situation was obviously handled poorly and we sincerely apologize for that. We hope your next stay is much more enjoyable. Best regards, Front Desk Staff

5 out of 5
Nice clean and cool rooms. Everything was great. Thanks

Posted by on Jun 25, 2019

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Comment from Hotel Management

Aug 7, 2019 by HIAA Staff

Thank you so much for your feedback! We are so glad you enjoyed your stay. We hope to see you again if you are ever back in Austin.

4 out of 5
Completely enjoyed our nights stay...Thank you! The staff was the best and deserve a raise. We hope that you can comidate our request.

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 11, 2019 by Front Desk

Thank you so much for your kind words. We are delighted that you enjoyed our hospitality, and hope to see y'all again!

5 out of 5
Love this location!!! We asked if we could check in early and a room was ready for us. Staff was so friendly and helpful. The room was exceptionally clean and a large bathroom was a bonus. Room was very modern and beautifully decorated. Would definately stay here again.

Posted by , from CA on Jul 17, 2018

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Comment from Hotel Management

Jul 29, 2018 by Brittany

Thank you for staying with us. We appreciate the time you took to give us feedback about your stay. We are glad to hear that we met your expectations from the check in early to the room being ready. Glad you enjoyed your stay. We look forward to seeing you in the future.

About the Holiday Inn Austin Airport, an IHG Hotel

Location 6711 East Ben White Boulevard, Austin, TX 78741

Property Features

Holiday Inn Austin Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3057 square feet (284 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Austin Airport, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). This 3-star Austin hotel is smoke free.

  • 138 guestrooms or units
  • Meeting rooms
  • 3057 sq ft of conference space
  • 284 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Holiday Inn Austin Airport, an IHG Hotel offers 138 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

G Bar and Bistro - This poolside bistro specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn Austin Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards

Parties and events are allowed on site

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Parties and events are allowed on site. 

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Cash Cleaning deposit: USD 250.00 per stay
  • Service fee: USD 6.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Extended parking fee: USD 10.00 per night
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Airport Holiday Inn
  • Holiday Inn Austin Airport
  • Holiday Inn Hotel Austin Airport
  • Holiday Inn Austin Airport Hotel
  • Inn Austin Airport Hotel
  • Holiday Inn Austin Airport
  • Holiday Austin Airport, An Ihg
  • Holiday Inn Austin Airport, an IHG Hotel Hotel
  • Holiday Inn Austin Airport, an IHG Hotel Austin
  • Holiday Inn Austin Airport, an IHG Hotel Hotel Austin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.