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Cozumel Palace All Inclusive

4.0 star property
4-star beach property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Premium bedding, pillowtop beds, free minibar, in-room safe
View from room
Couples treatment rooms, body treatments, aromatherapy
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel Maritime Terminal
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

  • 827 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | 21-inch LCD TV with satellite channels, TV, iPod dock

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 829 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite Standard With Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Loft Deluxe With Sea View

Interior

Loft Deluxe With Sea View

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite Superior With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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Exterior

InterContinental Presidente Cozumel Resort Spa by IHG

Cozumel
  • On private beach
  • Pool
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 1,001 reviews
The price is $271
$224 nightly
$271 total
Total includes taxes and fees
Jun 17 - Jun 18
InterContinental Presidente Cozumel Resort Spa by IHG

About the neighborhood

Cozumel

Colonos Cuzamil stay.Within a 15-minute walk of this Colonos Cuzamil property, you'll find Palacio Municipal and Stingray Beach. Plaza Punta Langosta and Punta Langosta Pier are also within 2 miles (3 km).

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Stingray Beach - 11 min walk - 0.6 miles
  • Punta Langosta Pier - 16 min walk - 0.9 miles
  • San Miguel Church - 2 min drive - 1.6 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

4-star beach property with 3 outdoor pools
Cozumel Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Cozumel Palace All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a children's pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property.

This 4-star Cozumel property is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Cozumel Palace All Inclusive offers 169 accommodations with iPod docking stations and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Exterior

InterContinental Presidente Cozumel Resort Spa by IHG

  • On private beach
  • Pool
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 1,001 reviews
$224 nightly
The price is $271
Jun 17 - Jun 18
Total includes taxes and fees
InterContinental Presidente Cozumel Resort Spa by IHG

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The property will be renovating from September 25 2024 to April 30 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

How close is Cozumel Palace All Inclusive to the airport?

Cozumel Palace All Inclusive is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Palace All Inclusive?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on Jun 6, 2025 start from $372.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Palace All Inclusive have an airport shuttle?

Cozumel Palace All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 61 per person, roundtrip.

How close is Cozumel Palace All Inclusive to the beach?

This property is a short 14-minute walk from Punta Morena and 8 mi (18-min drive) from Paradise Beach. Don't forget your sunscreen!

Does Cozumel Palace All Inclusive offer free breakfast?

Cozumel Palace All Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Cozumel Palace All Inclusive?

No, there is no casino at this property.

What time is check-in at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Cozumel Palace All Inclusive?

Free parking is not available at this property.

Does Cozumel Palace All Inclusive have a pool?

Cozumel Palace All Inclusive features 3 outdoor pools and a children's pool. The property will be renovating one of the pools from September 25 2024 to April 30 2026 (completion date subject to change).

Does Cozumel Palace All Inclusive have a restaurant?

Yes, there are 4 restaurants on site. The property will be renovating one of the dining venues from September 25 2024 to April 30 2026 (completion date subject to change).

Does Cozumel Palace All Inclusive have a spa?

Pamper yourself with a day at Awe-Spa, where you can enjoy hot stone massages, facials, and body scrubs.

How close is Cozumel Palace All Inclusive to downtown Cozumel?

Cozumel Palace All Inclusive is 1.9 mi away from San Miguel.

Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Stayed 3 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozumel palace is a wonderful resort. Everything from hotel, to staff and guests. We had a wonderful weeks stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lesa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled on a Monday-Friday to this beautiful property. It has been recently renovated, and the spaces are lovely. The lobby area is filled with comfortable seating and a full bar. There is a full-service coffee bar with lattes, pastries, panini's & ice cream. The variety of restaurants is also great. Italian, Mexican, Steakhouse & a large buffet. We had a room with double beds, huge hydro tub for 2, large bathroom and balcony with chairs and hammock. Every member of the staff was courteous, respectful and happy. We received a VIP upgrade which gave up credits for the spa. The spa treatments were amazing. We will go back to this resort and definitely recommend to our friends and family
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Shelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! We were there for the Super Bowl and they really did it up and it was so fun! The food is so good and we especially liked all the staff. They were so cordial and accommodating and would want to help you in anyway they could. We will definitely go back and if there was a higher star than a five, I would give it to this resort! We've been to many Sandals resorts and this is right up there, but less expensive!
Stayed 7 nights in Feb 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Artù

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Erik, Chula Vista

Stayed 7 nights in Dec 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Gino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Comfortable beds.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alicia Jeanelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it. We have stayed at a variety of all-inclusive resorts in Mexico at Cozumel and in the Cancun area, and this was by far out favorite. The staff was delightful, remembering us from our last stay a year ago and always taking special care to ensure our stay was wonderful. Shout out to Allen, who always went above and beyond for my family. The food is the best food we have had at any all-inclusive, and the Japanese and Mexican restaurants rival pretty much any restaurant we've been to. The place was plenty spacious, although we went in February so maybe that would be different during peak season. The ferry pier is a 20 minute walk away if you want to go visit the mainland at Playa del Carmen, and there is a supermarket about 5 minutes away to get any extra sunscreen or whatever you forgot for cheap.
Stayed 6 nights in Feb 2025

10/10 Excellent

Julie, LAKE MILLS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff were amazing. Rooms were big, clean and comfortable. We loved our stay. Our only complaint is the port hole window from the bathroom to the sleeping quarters. When the light got turned on in the middle of the night it looked like the sun came up! So bright!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Dennis

Stayed 2 nights in Feb 2025

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros are the location Cons are the slippery tile floors (saw too many people fall and get hurt badly), doesn’t have a dinner buffet, and it didn’t have an adult only pool.
Stayed 9 nights in Feb 2025

10/10 Excellent

Brian T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at the Cozumel Palace. This one was post updates. Resort is very nice! But the best of the best is the staff! Raul, Charlie, Alan, Jennifer and many many more there to help and always smiling!
Stayed 12 nights in Jan 2025

10/10 Excellent

Brian, Wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Higher class place with higher class people. Quiet and peaceful place. No drama.
Stayed 5 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Jacqueline

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very loud music can’t get away from. 5th floor room but still moldy No decent Chardonnay available Staff was lovely. Asian and MX Restraunts great. Italian rest awful Breakfast awesome. Made us get out of ocean front at 5:30. Crazy. We are not going back unless they fix these things
Stayed 8 nights in Jan 2025

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our recent stay at Cozumel Palace. Thoroughly enjoyed the smaller sized resort that allowed us to get to know the staff as well as other visitors.
Stayed 4 nights in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Casey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Rooms were clean with a nice view. Food and spa services very good.
Stayed 6 nights in Jan 2025

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our visit and would definitely go again. The resort was clean, the staff were friendly and helpful, and the pool and view was beautiful. The food was okay at the restaurants and buffet but we enjoyed the room service choices the best. We met many people from other places and had great conversations and times with them as well.
Stayed 7 nights in Jan 2025