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Balajú Hotel & Suites

3.0 star property
3-star hotel near Veracruz Aquarium

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Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Balcony
Restaurant
View from property
Outdoor pool, open 7 AM to 10:30 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900
  • Veracruz Aquarium
    ‪5 min walk‬
  • Veracruz Harbour
    ‪2 min drive‬
  • World Trade Center Veracruz
    ‪7 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | View from room

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Veracruz

Malecon stay.With a stay at this Malecon hotel, you'll be within half a mile (1 km) of Veracruz Aquarium and 2 miles (3 km) of Carranza Lighthouse. Veracruz Harbour and Veracruz Cathedral are also within 2 miles (3 km).

What's nearby

  • Veracruz Aquarium - 5 min walk - 0.3 miles
  • Carranza Lighthouse - 20 min walk - 1.1 miles
  • Veracruz Harbour - 2 min drive - 1.4 miles
  • Zócalo - 3 min drive - 1.7 miles
  • World Trade Center Veracruz - 7 min drive - 4.9 miles

Getting around

  • Veracruz Central Station - 9 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Gran Cafe del Portal Boulevard - ‬5 min walk
  • ‪Che Tango - ‬5 min walk
  • ‪Vip's - ‬5 min walk
  • ‪El Rey del Ceviche - ‬1 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk

About this property

Balajú Hotel & Suites

3-star hotel near Veracruz Aquarium
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Balajú Hotel & Suites. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Veracruz hotel.

  • 68 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Balajú Hotel & Suites offers 68 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

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4.6 out of 5, Wonderful, 1,002 reviews
$65 nightly
The price is $78
Jun 24 - Jun 25
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 100 to 250 for adults and MXN 100 to 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balajú Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7 AM to 10:30 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

How close is Balajú Hotel & Suites to the airport?

Balajú Hotel & Suites is 5.9 mi (28-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

Does Balajú Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Balajú Hotel & Suites.

How close is Balajú Hotel & Suites to the beach?

This hotel is a short 7-minute walk from Regatas Beach and 9-minute walk from Villa del Mar Beach. Don't forget your sunscreen!

Does Balajú Hotel & Suites offer free breakfast?

Free breakfast isn’t offered at Balajú Hotel & Suites, but continental breakfast is offered for a fee of between MXN 100 and 250 for adults, MXN 100 and 250 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Balajú Hotel & Suites?

No, there is no casino at this hotel, but Casino Codere Boca del Río (6-min drive) and Big Bola Casino (8-min drive) are nearby.

What time is check-in at Balajú Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM.

Is there free parking at Balajú Hotel & Suites?

This hotel offers free self parking and valet parking.

Does Balajú Hotel & Suites have a pool?

Balajú Hotel & Suites features an outdoor pool. Guests can enjoy pool access from 7 AM to 10:30 PM.

Does Balajú Hotel & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Balajú Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Balajú Hotel & Suites to downtown Veracruz?

Balajú Hotel & Suites is 0.8 mi away from Veracruz.

Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 660 reviews
Rating 8 - Good. 216 out of 660 reviews
Rating 6 - Okay. 69 out of 660 reviews
Rating 4 - Poor. 34 out of 660 reviews
Rating 2 - Terrible. 13 out of 660 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this botel several times. Great location.
Stayed 1 night in Feb 2025

6/10 Okay

Rhona

Liked: Cleanliness, staff & service

Disappointing

The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando Erasmo

Stayed 5 nights in Oct 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024

4/10 Poor

norma borjas

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

norma borjas

Traveled with family and small children
Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024

4/10 Poor

Victor

Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Stayed 5 nights in Mar 2023

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022

10/10 Excellent

Yuriel Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge Ayuso the porter is absolutely great!!! He goes out of his way to make sure your stay is nothing but the best. Great asset to the lodging.
Stayed 1 night in Mar 2021

8/10 Good

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are neat and clean. Restaurant right downstairs. Decent selection of food on the buffet. They have a pool. Close to many things: malecon, aquarium, restaurants, shops.... Friendly and helpful staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great service. Nice people. We would return.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the greates location of the city. The restaurant has great and delicious food. For sure I will stay there again. I will highly recommended.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay, good location, acceptable!

My 3rd time there, desk personnel capable and friendly, balcony views, taxi and local bus service good, complaint faulty lock boxes, and room wifi room 315 seriously lacking, sporadic! Included breakfast, simple, but adequate. Rooms large and modern. Shall stay here again, 3.5 rating.
Stayed 7 nights in Jan 2019

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel por el precio pagado

La atención en la recepción, y el valet parking es muy buena; no obstante, en el restaurant puede mejorar. Estuve dos días en fin de semana en la habitación 315, que tiene una bonita vista parcial al mar; siempre muy limpia y el aire acondicionado funcionando perfectamente. Una limitante fue el wifi que no funcionó a pesar de haberlo reportado.
Stayed 2 nights in Sep 2018

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de hospedaje

Muy buen hotel, limpio con habitaciones amplias y de mucho mejor calidad que otros hoteles en el mismo rango de precio. El desayuno incluido es jugo, cafe, fruta y pan. Tiene alberca aunque es pequeña.
Stayed 1 night in Jun 2018