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DoubleTree by Hilton Hotel Jackson

4.0 star property
4-star hotel near Casey Jones Village

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Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Casey Jones Village
    ‪8 min walk‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 336 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jackson

City center retreat .Stay at this Jackson hotel and you'll be within half a mile (1 km) of Casey Jones Village and 2 miles (3 km) of Old Hickory Mall. Also, Rusty's TV and Movie Car Museum is within 3 miles (5 km) and Jackson Bowling & Family Fun is within 6 miles (10 km).

What's nearby

  • Casey Jones Village - 8 min walk - 0.5 miles
  • Union University - 2 min drive - 1.6 miles
  • Old Hickory Mall - 3 min drive - 1.8 miles
  • West Tennessee Healthcare Sportsplex - 8 min drive - 6.3 miles
  • The Ballpark at Jackson - 9 min drive - 6.7 miles

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Old Country Store - ‬10 min walk
  • ‪Umphy's - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Jackson

4-star hotel near Casey Jones Village
DoubleTree by Hilton Hotel Jackson offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Jackson. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 1990
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Renovations and closures

The property will be renovating from April 30 2025 to September 13 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

How close is DoubleTree by Hilton Hotel Jackson to the airport?

DoubleTree by Hilton Hotel Jackson is 7.8 mi (10-min drive) away from the Jackson, TN (MKL-McKellar-Sipes Regional) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of Jun 8, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on Jun 29, 2025 start from $113.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Jackson have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Jackson.

Does DoubleTree by Hilton Hotel Jackson offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Hotel Jackson, but buffet breakfast is offered for a fee of between USD 7.00 and 15 for adults, USD 7 and 11 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Hotel Jackson?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

Is there free parking at DoubleTree by Hilton Hotel Jackson?

This hotel offers free self parking.

Does DoubleTree by Hilton Hotel Jackson have a pool?

DoubleTree by Hilton Hotel Jackson features an indoor pool and an outdoor pool.

Does DoubleTree by Hilton Hotel Jackson have a restaurant?

DoubleTree by Hilton Hotel Jackson is home to Twist Grill and Bar, which features southern cuisine and brunch. The property will be renovating the dining venue(s) from April 30 2025 to September 13 2025 (completion date subject to change).

Does DoubleTree by Hilton Hotel Jackson have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Jackson to downtown Jackson?

DoubleTree by Hilton Hotel Jackson is 3.4 mi away from Jackson.

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was very friendly. Hotel was spotless.
Stayed 1 night in Mar 2025

8/10 Good

Heidi

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, onsite restaurant and bar has good food and good staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

CARLOS A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is was a good visit from the front desk, to the room, to the restaurant and the check out.
Stayed 1 night in Feb 2025

8/10 Good

Debra

Stayed 1 night in Feb 2025

2/10 Terrible

Edith

Stayed 2 nights in Feb 2025

10/10 Excellent

Wesley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, warm cookie
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

brad

Liked: Cleanliness, staff & service, room comfort

Valentines room

Nice hotel to stay in. Beds and pillows are very comfortable! Near all the bars, restaurants and shopping. The TVs are very old low def tvs. However a nice place to stay. Safe place to stay. Parking lot is dark. The soap dispensers are a nice touch. Limited towels in bathroom. There is a bar, a restaurant and a pool.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay again

The staff was great and the hotel was good and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining options close by including an on-site restaurant with a great bourbon selection. Rooms were spacious and beds were comfy. Pretty good breakfast for a price.
Stayed 1 night in Jan 2025

10/10 Excellent

sherion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome.

Our stay was excellent as always clean room, comfortable bed, clean bathroom the staff was the best they were so kind, polite, and helpful It makes a big difference, the area was very nice and the staff welcome us with open arms,we will return My husband's birthday and our anniversary was great, I'm hoping that I have accumulated some points for this hotel.
Stayed 5 nights in Jan 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs updating for the price of the room Wi-Fi should be available without having to sign up for a rewards program and breakfast should be provided
Stayed 2 nights in Jan 2025

10/10 Excellent

DR. JOHN

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Shelley

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Great to sleep at only thing that was bad is that the body wash fell on my toe because it somehow fell from the shower area while I was showering! Also could have been a little cleaner in the bathroom area!
Stayed 1 night in Jan 2025

10/10 Excellent

Logan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and the bar area and steak house was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer, Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and quiet. Twist is the restaurant in hotel, it was quick and delicious. See you next time
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Sep 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024