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Puma Imperial Hotel

3.5 star property
3.5-star hotel in Downtown Ulaanbaatar

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Photo gallery for Puma Imperial Hotel

Concierge desk
Combined shower/tub, free toiletries, hair dryer, bathrobes
2 restaurants, breakfast, lunch, dinner served; Mongolian cuisine
In-room safe, desk, blackout drapes, iron/ironing board
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View in a map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646
  • Place, National University of Mongolia
    ‪2 min walk‬
  • Place, Sükhbaatar Square
    ‪3 min walk‬
  • Place, Mongolian Natural History Museum
    ‪4 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Semi Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Semi Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ulaanbaatar

Downtown Ulaanbaatar stay.With a stay at this Downtown Ulaanbaatar hotel, you'll be steps from National University of Mongolia and Government Palace Garden. Sükhbaatar Square and Sukhbaatar Square are also within half a mile (1 km).

What's nearby

  • National University of Mongolia - 2 min walk - 0.1 miles
  • Sukhbaatar Square - 3 min walk - 0.2 miles
  • Sükhbaatar Square - 3 min walk - 0.2 miles
  • Mongolian Natural History Museum - 4 min walk - 0.3 miles
  • National Museum of Mongolia - 5 min walk - 0.3 miles

Getting around

  • Ulaanbaatar Station - 16 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive

Restaurants

  • ‪Шөлөндө - ‬2 min walk
  • ‪The Bull - ‬3 min walk
  • ‪Nagomi - ‬5 min walk
  • ‪Machida Shoten Galleria - ‬2 min walk
  • ‪Little Sheep Mongolian Hot Pot - ‬6 min walk

About this property

Puma Imperial Hotel

3.5-star hotel in Downtown Ulaanbaatar
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. An airport shuttle at scheduled times is available for a fee. The business-friendly Puma Imperial Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Ulaanbaatar hotel is smoke free.

  • 27 guestrooms or units
  • 2 dining venues
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
Puma Imperial Hotel offers 27 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 9:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 11 for adults and USD 11 for children
  • 2 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Airport shuttle fee: USD 19 per person (one-way)
  • Rollaway bed fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar

Frequently asked questions

How close is Puma Imperial Hotel to the airport?

Puma Imperial Hotel is 29.8 mi (62-min drive) away from the Ulaanbaatar (UBN-Chinggis Khaan Intl.) airport, the closest popular airport to the property.

Does Puma Imperial Hotel have an airport shuttle?

Puma Imperial Hotel offers an airport shuttle from 9:00 AM to 9:00 PM, at scheduled times, for a charge of USD 19. per person, one-way.

Does Puma Imperial Hotel offer free breakfast?

Free breakfast isn’t provided at Puma Imperial Hotel, but buffet breakfast is offered for a fee of USD 11 for adults and USD 11 for children. It's available on weekdays from 7 AM to 10 AM and weekends from 8 AM to 11 AM.

Is there a casino at Puma Imperial Hotel?

No, there is no casino at this hotel.

What time is check-in at Puma Imperial Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Puma Imperial Hotel?

This hotel offers free self parking.

Does Puma Imperial Hotel have a pool?

Puma Imperial Hotel does not have a pool.

Does Puma Imperial Hotel have a restaurant?

There are 2 onsite restaurants, offering options like Mongolian cuisine and light fare.

Does Puma Imperial Hotel have a spa?

There are no spa services available at this hotel.

How close is Puma Imperial Hotel to downtown Ulaanbaatar?

Puma Imperial Hotel is 0.3 mi away from Ulaanbaatar.

Reviews

Puma Imperial Hotel Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 10 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

Reviews

10/10 Excellent

Raul, Memphis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The staff was friendly and inviting. Also the free breakfast was delicious, it was fresh and tasty. Please keep up the great work you all do. I'm definitely staying at this property again when I bring my mom.
Stayed 2 nights in Sep 2025

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious

We had an extremely comfortable stay in a large spacious twin room with a kitchenette. Location is excellent for central activities in Ulaabaatar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location nice room. Could have used a stand alone shower rather than a tub shower.
Stayed 2 nights in Jun 2025

8/10 Good

B

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - had everything I needed for a comfortable night's sleep.
Stayed 1 night in May 2025

10/10 Excellent

Megan

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Stayed 1 night in May 2025

10/10 Excellent

Yestin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, great facilities, great breakfast. Good location
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Stayed 2 nights in Jun 2024

4/10 Poor

Wen-Jung, Saratoga

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

Tserenpuntsag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Birendra, Nepal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room heating and cleanliness. Not enough drinking water.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Gorancho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, rooms food staff and overall positive experience. Some aspects can be improved of course, such is food variety but having in mind the pricing I believe it is a very good overall balance
Stayed 5 nights in Aug 2019

4/10 Poor

Anna, Chicago

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
They put us up in a different hotel that wasn’t the greatest
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there were a few technical difficulties with my room when I checked in, the staff moved me to a new room and did their best to make me feel comfortable. I appreciate the hospitality of the management and the staff. Also, breakfast and location are great!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Chris, Nelson, NZ

Traveled with group
Liked: Cleanliness, staff & service
The staff here were excellent - very helpful with us having three very short stays - arriving late and departing early. Storing bags, arranging laundry, making us breakfast sandwiches at 4am. Great service.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay

It was good to stay right by Government Palace
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well located, walking distance to State Department Store, across the street from Sukhbaatar Square. Our reservation was different from what I had booked online and was told that there could be a price adjustment, but in the end they corrected the mistake.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location. Next to the main square. Close to museums and other major attractions in the city. Also walking distance to a bus stop that takes you directly to the airport.
Stayed 3 nights in Jul 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

RYUN DANG

Stayed 1 night in Sep 2025

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities
深夜のチェックイン・早朝のチェックアウトでしたが、フロントのスタッフの方には明るく対応していただけました。 中心地にあるので行動の拠点として便利でした。 1階にあるカレーレストラン、美味しいです。
Stayed 3 nights in Aug 2025