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Pita Maha

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Photo gallery for Pita Maha

A infinity pool with a clear blue water edge, surrounded by lush greenery and a thatched-roof building.
A stone bathtub filled with rose petals, a stone wall with a window, and a statue of a monkey holding a flower.
A luxurious bedroom with a canopy bed, a sitting area with a sofa, and a view of lush greenery outside.
A spacious lobby with a polished floor, wicker furniture, and a central decorative tree.
A traditional wooden structure with a thatched roof, stone steps leading to a seating area with chairs and a table, and a view of lush greenery and a water feature.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Raya Sanggingan, Ubud, Bali, 80571
  • Place, Bali Bird Walks
    ‪12 min walk‬
  • Place, Campuhan Ridge Walk
    ‪15 min walk‬
  • Place, Ubud Palace
    ‪5 min drive‬

Room options

View all photos for Suite, Valley View

Suite, Valley View | 1 bedroom, minibar (some free items), in-room safe, desk

Suite, Valley View

  • Valley view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Garden View (1x Floating B'fast for 3 Night Stay)

TV, fireplace, DVD player, pay movies

Villa, 1 Bedroom, Garden View (1x Floating B'fast for 3 Night Stay)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Duplex, 2 Bedrooms, Private Pool (Free Daily Afternoon Tea)

A pool surrounded by lush greenery and a house with a thatched roof.

Duplex, 2 Bedrooms, Private Pool (Free Daily Afternoon Tea)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 3229 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Villa, 1 Bedroom, Private Pool, Garden View (1x Floating B'fast for 3 Night Stay)

TV, fireplace, DVD player, pay movies

Villa, 1 Bedroom, Private Pool, Garden View (1x Floating B'fast for 3 Night Stay)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2152 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Villa, 1 Bedroom, Private Pool, Garden View (1x Floating B'fast for 3 Night Stay)

A bedroom with a bed, a TV, a desk, and a large window.

Villa, 1 Bedroom, Private Pool, Garden View (1x Floating B'fast for 3 Night Stay)

  • Sleeps 3
  • Free WiFi

View all photos for One-Bedroom Garden Villa with Valley View

TV, fireplace, DVD player, pay movies

One-Bedroom Garden Villa with Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Garden Villa

A large bed with a canopy, a stone wall outside, and a wooden floor.

Garden Villa

  • Sleeps 2
  • Free WiFi

View all photos for Pool Garden Villa

A four-poster bed with a canopy, a nightstand, a table with a lamp, and a view of greenery outside.

Pool Garden Villa

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Ubud

In Ubud .You'll find Campuhan Ridge Walk and Ubud Palace within 2 miles (3 km) of this resort. Ubud Traditional Art Market and Ubud Monkey Forest are also within 2 miles (3 km).
View more Resorts in UbudOpens in a new window

What's nearby

  • Neka Art Museum - 6 min walk - 0.4 miles
  • Bali Bird Walks - 12 min walk - 0.7 miles
  • Campuhan Ridge Walk - 15 min walk - 0.8 miles
  • Ubud Palace - 5 min drive - 1.7 miles
  • Ubud Traditional Art Market - 7 min drive - 2.3 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 89 min drive

Restaurants

  • ‪Sari Organik - ‬18 min drive
  • ‪Naughty Nuri's Warung - ‬5 min walk
  • ‪Mozaic Restaurant Ubud - ‬2 min walk
  • ‪Boodaya Coffee Ubud - ‬18 min drive
  • ‪Mumbai Station - ‬1 min walk

About this property

Pita Maha

Family-friendly 4.5-star resort near Ubud Traditional Art Market
Pita Maha offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Pita Maha. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Ubud resort.

  • 1 floor
  • 24 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pita Maha offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Televisions come with premium cable channels and pay movies. Refrigerators, coffee/tea makers, and minibars (stocked with some free items) are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Pita Maha Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub. The spa is open daily. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Maya Ubud Resort and Spa
Ubud
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 1,002 reviews
$237 nightly
The price is $261
Jul 26 - Jul 27
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 375,000 for adults and USD 187,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

Room amenities

Entertainment

  • DVD player
  • Pay movies
  • TV with premium cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pita Maha

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 375000 for adults and USD 187500 for children
  • Airport shuttle fee: USD 45 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Maha Pita
Pita Maha
Pita Maha Hotel
Pita Maha Hotel Ubud
Pita Maha Ubud
Royal Pita Maha Ubud
The Royal Pita Maha Hotel Ubud
The Royal Pita Maha Ubud, Bali
Pita Maha Resort Ubud
Pita Maha Resort

Frequently asked questions

How close is Pita Maha to the airport?

Pita Maha is 24.8 mi (89-min drive) away from the Ngurah Rai Intl. Airport (DPS) airport, the closest popular airport to the property.

How much does it cost to stay at Pita Maha?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at Pita Maha on Aug 20, 2026 start from $352, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pita Maha have an airport shuttle?

Pita Maha offers an airport shuttle 24 hours a day, on request, for a charge of USD 45 per vehicle, roundtrip.

How close is Pita Maha to the beach?

This resort is 16.6 mi (60-min drive) from Keramas Beach and 11.6 mi (60-min drive) from Lebih Beach. Don't forget your sunscreen!

Does Pita Maha offer free breakfast?

Free breakfast isn’t provided at Pita Maha, but buffet breakfast is offered for a fee of USD 375000 for adults and USD 187500 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Pita Maha?

No, there is no casino at this resort.

What time is check-in at Pita Maha?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Pita Maha?

This resort offers free self parking, valet parking, and extended parking.

Does Pita Maha have a pool?

Pita Maha features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Pita Maha have a restaurant?

Yes, there is a restaurant on site.

Does Pita Maha have a spa?

Pamper yourself with a day at Pita Maha Spa, where you can enjoy massages, body scrubs, and reflexology.

How close is Pita Maha to downtown Ubud?

Pita Maha is 0.9 mi away from Kedewatan.

Pita Maha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 213 reviews
Rating 8 - Good. 46 out of 213 reviews
Rating 6 - Okay. 11 out of 213 reviews
Rating 4 - Poor. 2 out of 213 reviews
Rating 2 - Terrible. 4 out of 213 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kin Long Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. The staff are really nice and helpful.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kristine

Liked: Cleanliness, staff & service
The staff were wonderful. Nothing too much trouble.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous would highly recommend and stay again.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very unique, peaceful and relaxing We spent three unforgettable days there We recommend this hotel to anyone that visit Bali It was our first time visiting and we came all the way from USA Wonderful and helpful staff
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

KEITH M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Great location, very clean. Breakfast is amazing.. dinner.. not so much, so go out
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Roneel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with beautiful outlook from the room. Spacious room, private pool, spa services, great room services twice a day made stay extremely great. Staff are amazing. Could not ask for any better to celebrate my daughters 2nd birthday at this beautiful resort.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to have a very nice and good rest in Bali. Love it everything! Excellent service and quality in all services!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Pita Maha. This is our second visit, and we will be back again. The breakfast is amazing (buffet a la carte main dish), the villas are cleaned twice a day including replacing complimentary water, the grounds are serene and picturesque, and the staff were friendly and accommodating. When combined with being within walking distance of Ubud town centre and lots of cafes and restaurants, we can't ask for anything more. Thank you!
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outlook from room. Very well kept and serviced. A bit of a steep walk down from reception - people with mobility issues may need assistance. Location is walkable to Ubud town (about 20 minutes each way)
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The design and grounds of this hotel are fantastic, but over the years no money has been spent on upkeep so everything is quite worn and shabby. It’s a shame, with a little money and refresh and a better restaurant, this would be an amazing resort.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic

Magical stay, beyond all expectations! We are two adults and a 9-year-old daughter visiting Ubud for the first time, and this has been our best holiday ever. No doubt. The villas are beautiful, the surroundings are like a fairytale, and the staff are absolutely wonderful – warm, helpful, and genuinely caring. We experienced traditional Balinese dance and local cuisine at the hotel, all of it high quality. Not to mention the spa. The peace, the nature, and the atmosphere touched us deeply. We will definitely come back!
The view from the restaurant
Just amazing, even in the rain
Balines dance at the hotel
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Pita Maya resort to be an excellent resort. The rooms were very large with a private pool. Maid service came twice a day but only changed the towels once in the four day stay. Bottled water was dropped off twice a day. The included breakfast was very good
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service
Architecturally, the hotel is stunning - individual stone villas set amongst jungle-landscaped pathways and with a gorgeous pool. Unfortunately it hasn’t been kept up over the years, so everything is a little dated and starting to fall apart. That said, for the price and location, I would stay there again.
Verified

10/10 Excellent

Indika Thilakaratna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we entered the hotel to the moment we said good bye, there was not a single thing we could fault. The villa was stunning with a private pool, the infinity pool was amazing, food was top notch and the service was perfect, always with a smile. We felt welcome and valued. Totally worth every cent we paid. Thank you to the team. Definitely will be back!
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful old style accommodation

Setting is beautiful. Amazing gardens and rooms set against the backdrop of Ubud jungle. Unfortunately the Ubud traffic is horrendous these days and even though the resort is only 2 km from the market, it can take 45 min to get in. You can walk if course but the paths are worse even than Seminyak and so very sketchy at night. We also managed to get food poisoning after our first meal at the restaurant. 3 out of our party of 4 were affected, which resulted in us losing a day and a half. The only person who didn’t get sick didn’t eat the rice.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel, poor food, staff below average

Welcome at hotel from "manager" was nice however remaining staff not friendly. Room was exquisite but that was where our love of the location ended. Food was terrible. Ordered a meal without capsicum (red or green peppers) as my partner was highly allergic and was assured no capsicum served however hidden in sauce, my partner was extemely sick. Lucky we had our own Epipen. Staff were not friendly.
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
This is old Bali feel with old school elegance in the details. Best for couples not really for young children. However, needs some update to TV systems to bring on par with digital age. Great service and privacy. No need to leave villa as big enough to fell like home. Close to Ubud to walk or take free shuttle only 5/10 minutes depends on traffic. Food not that great given Pita Maha status but greats places are very close with better quality and value (Indus and Mosaic) next door and down the street. Circle K next door as well money changer. Breakfast needs to be expanded and provide more options as selections are very limited and tailored to long ago tastes based on portion control. No egg omelette station and limited amount of fillings makes you feel corners being cut when not necessary. Staff very friendly and like to help with anything you need. Close to Neka art Museum 5 minutes walk and also drop off for shuttle at Puri Lukisan Museum both top notch best in Bali.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Pita Maha with my mum for 2 weeks in March 2023. The whole property was beautiful. We loved our villa and private pool. We had an amazing view and it felt like we could truly relax. It was so peaceful and quiet. All of the staff made us feel like royalty. Everyone was so kind and accommodating. Each time we would leave and return back to the resort, the staff would be so kind and welcoming. If we had any questions or requests, the staff were extremely helpful. It really felt like a home away from home. The food was absolutely delicious and we loved having breakfast there each morning. We enjoyed the lunches and beautiful dinners that we had there as well. We really enjoyed the appetisers they would give before our main meals. We are vegetarians, and they were able to adapt dishes to ensure they met our dietary requirements. We had massages there which were incredible. The masseuses came to our villa and made us feel comfortable and relaxed. They had a shuttle that would take the guests to the main centre in Ubud multiple times a day. The shuttle would also pick us up from the centre as well. This made it easy to get out and about. When we left, we were given a beautiful gift from Agung Joni. We really had a fantastic time and felt like we were in paradise. We definitely recommend Pita Maha as a place to stay in Ubud! We hope to return in the future :)
Stayed 12 nights in Mar 2023
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles prima
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

GO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
10年以上前に数回泊まりました。 そして今回泊まって気が付いた事は、施設の老朽化です。 それ以外はホスピタリティ等以前と変わらず気持ち良く滞在出来ました。
ビラの入り口
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lotfi

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Bel hôtel mais service à revoir pour un recadrage

L’endroit est magnifique paradisiaque mais le service est à revoir ; le personnel très superficiels et meme désagréables surtout quand il s’agit du petit déjeuner qui était dans la réservation mais on nous a fait payer les cafés et l’eau oui l’eau minérale payée lors d’un goûter à 16 h qui etait soit disant comprise dans la réservation Le massage etait juste bien pas extraordinaire comme décrit sur les réseaux sociaux un massage d’une heure et un soin du visage qui était brulant me concernant «  on continue ou on arrête et c’était sec »
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Fukumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また、宿泊したいと思います。
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

rooms (and Wi-Fi) need a refresh

1) staff was lovely and did their best to help 2) Wi-Fi was a real challenge, we had to go to coworking space to get some work done 3) overall vibe and location is good especially view from the pool, but room and furnishings felt dated. The room was a bit dank. Bottom line - we moved hotels and found better value in Ubud at this price point.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in May 2022
Verified

6/10 Okay

Frank Peter

Liked: Cleanliness, amenities
Frühstück und Verpflegung nicht akzeptabel. alle haben Verständnis wegen Corona, aber eine Auswahl zwischen einem Saft und etwas Obst, zwischen einem Ei und einem Nudelgericht treffen zu müssen, ist nicht angemessen. Brot wurde nicht angeboten. Wir sind nach diesem Frühstück in ein anderes Restaurant gegangen und haben nochmal gefrühstückt. Kein Abendessen erhältlich.
Stayed 3 nights in Apr 2022