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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Hotel near Knott Sky Park in Twentynine Palms

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Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Relax in comfort with easy access to the outdoors and a peaceful view of the surrounding landscape.
Welcome to our reception area, featuring a central counter, flat-screen TV, and convenient amenities.
Relax in this cozy space with a comfortable armchair, ottoman, and desk for work or leisure.
Enjoy a wide selection of beverages and snacks at this convenient self-service station.
Relax in a spacious room with a large bed, wooden headboard, and matching bench.

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Hot Tub
  • Pool

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • 29 Palms Historical Society
    ‪6 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪7 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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RESET Hotel Joshua Tree

Twentynine Palms
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.0 out of 5, 4 reviews
$180 nightly
The price is $199
Aug 3 - Aug 4
Total includes taxes and fees
RESET Hotel Joshua Tree

About the neighborhood

Twentynine Palms

In suburbs.You'll be within 2 miles (3 km) of Knott Sky Park and 6 miles (10 km) of Twentynine Palms Art Gallery with a stay here. Joshua Tree National Park Oasis Visitor Center is within 6 miles (10 km) and Joshua Tree National Park North Entrance is within 9 miles (15 km).

What's nearby

  • 29 Palms Historical Society - 6 min drive - 4.0 miles
  • Twentynine Palms Art Gallery - 6 min drive - 4.0 miles
  • Joshua Tree National Park Oasis Visitor Center - 7 min drive - 4.7 miles
  • Fortynine Palms Oasis Trail - 8 min drive - 3.0 miles
  • Joshua Tree National Park North Entrance - 12 min drive - 8.3 miles

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Hotel near Knott Sky Park in Twentynine Palms
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers its guests a hot tub and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus by Best Western Twentynine Palms Joshua Tree. Self parking is free.

This Twentynine Palms hotel is smoke free.

  • 82 guestrooms or units
  • 4 buildings
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 1,008 reviews
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The price is $55
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Total includes taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open March 25 and close November 20.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

How close is SureStay Plus by Best Western Twentynine Palms Joshua Tree to the airport?

SureStay Plus by Best Western Twentynine Palms Joshua Tree is 61.4 mi (77-min drive) away from the Bermuda Dunes, CA (UDD) airport, the closest popular airport to the property.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have an airport shuttle?

Airport shuttle services are not available at SureStay Plus by Best Western Twentynine Palms Joshua Tree.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree offer free breakfast?

SureStay Plus by Best Western Twentynine Palms Joshua Tree offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, there is no casino at this hotel, but Tortoise Rock Casino (6-min drive) is nearby.

What time is check-in at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

This hotel offers free self parking and extended parking.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a pool?

SureStay Plus by Best Western Twentynine Palms Joshua Tree features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus by Best Western Twentynine Palms Joshua Tree to downtown Twentynine Palms?

SureStay Plus by Best Western Twentynine Palms Joshua Tree is 2.8 mi away from Twentynine Palms.

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

6.8
Rating 10 - Excellent. 272 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 195 out of 1001 reviews
Rating 4 - Poor. 135 out of 1001 reviews
Rating 2 - Terrible. 138 out of 1001 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Stayed 1 night in Apr 2025

8/10 Good

Juan

Stayed 3 nights in Apr 2025

10/10 Excellent

Melvin, Fredericksburg

Stayed 1 night in Apr 2025

8/10 Good

Juanita, downers grove

Liked: Cleanliness, staff & service
One night stay all ok
Stayed 1 night in Apr 2025

10/10 Excellent

Raushan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Casandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, a friendly staff and parking close by, we didn’t have to walk too far. There was a couple of pigeons who were guarding an egg on the ground, and we needed to go up the stairs to get to our room, so every time we would have to deal with them trying to attack us, but they were protecting the egg. So I wouldn’t say we didn’t like it, it was an experience we will never forget. Because we knew we had to deal with the pigeons before going to our room. It’s something we will look back into, and just laugh it out.
Stayed 2 nights in Apr 2025

8/10 Good

Anni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, and breakfast was excellent. There are two things that I would like to mention, one was that soundproof quality needs to improve. The floor was squeaking, I could hear the sounds of people walking above us, also when they turned on the shower, it was so loud from down below. I heard their shower sounds. overall it was good property, worth the money for sure.
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly reception staff, but room looking careworn and the bathroom had a lot of black mould on the tiling. Complementary breakfast was good.
Stayed 1 night in Apr 2025

6/10 Okay

YUKI

Traveled with family
Good location.
Stayed 1 night in Apr 2025

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Murrieta

Stayed 1 night in Apr 2025

8/10 Good

Priti

Traveled with family
Liked: Property conditions & facilities
Loved the surrounding, open space etc. Room cleanliness and break options were okay. Service could have been better.
Stayed 1 night in Apr 2025

2/10 Terrible

Andy

Stayed 3 nights in Apr 2025

10/10 Excellent

LaTreece

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Christine was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Siddharth

Traveled with family
Liked: Cleanliness, staff & service
our stay was comfortable. the pros: the room was comfy, nice and clean. breakfast was decent. grocery outlet is walk able distance. Joshua tree national park is close by.the staff were very friendly and helpful. cons: kids complained about beds sank in the middle ( they are only 130 pounds). the pool was dirty. some rooms were near the freeway, so vehicle noise is there. try to take room away from the main road. overall, a decent price for the stay and we were very happy with it.
Stayed 3 nights in Apr 2025

4/10 Poor

Brook

Business traveler, Traveled with partner
No hot water last night. Cigarette butts everywhere around the stairwell, shower curtain wreaked of mildew, previous visitor toiletries in the bathtub. Not acceptable at all! The front desk girls were sweet! The only thing that place had going for it!
Stayed 1 night in Apr 2025

2/10 Terrible

Corisa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff couldn’t be nicer but the bed was saggy, shower was moldy, bfast area dirty
Stayed 2 nights in Apr 2025

8/10 Good

Bang

Stayed 1 night in Mar 2025

4/10 Poor

Marcin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Daniel, Chula Vista

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Non existent exercise room. Totally disgusting dirty pool. Broken jacuzzi.
Stayed 2 nights in Apr 2025

6/10 Okay

Lynn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff friendly and helpful. Room comfortable and clean although somewhat run down. To our disappointment, the pool and hot tub dirty so we never used. Property exterior dirty, there was dirt and litter throughout. There was a water leak under the stairs to get to the outdoor rooms. Breakfast options limited, mostly a carb and sugar feast. This is not what I would expect from a Best Western property. I was glad to leave this morning and would not return. Don’t recommend.
Stayed 3 nights in Apr 2025

4/10 Poor

Anita

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is in serious disrepair. The pool and spa were unusable due to algae and dirt and not in operation. The room had mold in the shower and the overall condition was unacceptable for a Best Western flagged motel. It also appears that the ownership is allowing weekly/monthly renters which is easily apparent. The internet pictures are representative of the actual conditions. Avoid this place.
Stayed 2 nights in Apr 2025

2/10 Terrible

Wendy Janette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have never been in a more disgusting motel/hotel in my entire life than than this one. There is clear evidence of water damage that created black mold growing in the floor and walls. It was visible all around the shower and on the baseboards, and no evidence of any attempt to clean it. The smell alone was unbearable. My entire suitcase of clothes still wreaks of mold. Breathing the mold spores has exacerbated my asthma and I have been sick since I left. The information provided stated that the pool and hot tub would be open. It was not. The breakfast was disgusting, the bacon tasted like burnt paper, I don’t think it was any type of real meat. The eggs and sausage also gross. Waffles and coffee were decent. Do NOT look at the pictures provided by Expedia and believe that’s the room or hotel experience you’re getting. I’m very disappointed in Expedia for its false advertising. This is a very unhealthy hotel to stay in, and shouldn’t be open until it’s renovated and the mold properly removed.
Stayed 1 night in Apr 2025