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KASA Hotel Parota

3.5 star property
3.5-star hotel near Temple of Doom

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Bar (on property)
Lobby
View from room
Penthouse, 1 Bedroom, Private Pool | View from room
Luxury Condo, 3 Bedrooms, Kitchen, Pool View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪46 min drive‬

Room options

View all photos for Luxury Condo, 3 Bedrooms, Kitchen, Pool View

Luxury Condo, 3 Bedrooms, Kitchen, Pool View | View from room

Luxury Condo, 3 Bedrooms, Kitchen, Pool View

  • 2088 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

View from room

Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

  • 1614 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Kitchen, Pool View

Luxury Suite, 1 Bedroom, Kitchen, Pool View | Living area | LED TV

Luxury Suite, 1 Bedroom, Kitchen, Pool View

  • 1313 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

  • 2892 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio, Kitchen

Studio, Kitchen | Premium bedding, in-room safe, iron/ironing board, free WiFi

Studio, Kitchen

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Penthouse, 1 Bedroom, Private Pool

Penthouse, 1 Bedroom, Private Pool | Terrace/patio

Penthouse, 1 Bedroom, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 2381 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View | Balcony view

Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

  • 3455 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

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About the neighborhood

Tulum

Zama stay.Your stay at this Zama hotel places you within 3 miles (5 km) of Temple of Doom and Tulum Mayan Ruins. Cenote Cristal and Playa Paraiso are also within 6 miles (10 km).

What's nearby

  • Dos Aguas Park - 11 min walk - 0.6 miles
  • Hospital de Tulum - 14 min walk - 0.8 miles
  • Jaguar Park - 17 min walk - 0.9 miles
  • Hunab Lifestyle Center - 17 min walk - 0.9 miles
  • Tulum Mayan Ruins - 9 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Coco Cafe - ‬14 min walk
  • ‪Jasmine - ‬14 min walk
  • ‪Olio - ‬18 min walk
  • ‪Nimeño Bakery - ‬3 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

KASA Hotel Parota

3.5-star hotel near Temple of Doom
KASA Hotel Parota offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at KASA Hotel Parota. A free area shuttle within 5 km is available. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 2 levels
  • Built in 2017
  • Continental breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
KASA Hotel Parota offers 18 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

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Hotel Shibari Tulum - Restaurant & Cenote Club
Zona Hotelera
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 320 reviews
$236 nightly
The price is $289
Apr 24 - Apr 25
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KASA Hotel Parota

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 232 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum

Frequently asked questions

How close is KASA Hotel Parota to the airport?

KASA Hotel Parota is 26.1 mi (42-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does KASA Hotel Parota have an airport shuttle?

KASA Hotel Parota offers an airport shuttle 24 hours a day, for a charge of USD 232 per vehicle, roundtrip.

How close is KASA Hotel Parota to the beach?

This hotel is 3.6 mi (17-min drive) from Playa Paraiso and 3.3 mi (11-min drive) from Tulum Beach. Don't forget your sunscreen!

Does KASA Hotel Parota offer free breakfast?

KASA Hotel Parota offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at KASA Hotel Parota?

No, there is no casino at this hotel.

What time is check-in at KASA Hotel Parota?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at KASA Hotel Parota?

This hotel offers free self parking.

Does KASA Hotel Parota have a pool?

KASA Hotel Parota features an outdoor pool and a children's pool.

Does KASA Hotel Parota have a restaurant?

Yes, there is a restaurant on site.

Does KASA Hotel Parota have a spa?

There are no spa services available at this hotel.

How close is KASA Hotel Parota to downtown Tulum?

KASA Hotel Parota is 0.7 mi away from Tulum.

KASA Hotel Parota Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 394 reviews
Rating 8 - Good. 63 out of 394 reviews
Rating 6 - Okay. 12 out of 394 reviews
Rating 4 - Poor. 8 out of 394 reviews
Rating 2 - Terrible. 10 out of 394 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive

10/10 Excellent

Erode

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing hotel, very clean, room service available, very safe and secure area.

10/10 Excellent

cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 4 nights in Nov 2021

10/10 Excellent

Ashura

Bbb
Stayed 3 nights in Oct 2021

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too.
Stayed 4 nights in Apr 2022

4/10 Poor

Armias

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The day of our arrival we get a message stating they’ve moved us to a different property. New property was not up to par and still under construction. We were left to find our own accommodations last minute.
Stayed 4 nights in Mar 2022

4/10 Poor

Bryony

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out.
Stayed 8 nights in Feb 2022

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again.
Stayed 3 nights in Feb 2022

10/10 Excellent

nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kasa Parota was incredible. My stay here was pleasant and all the staff were friendly and helpful.
Stayed 5 nights in Feb 2022

4/10 Poor

Kham

Liked: Cleanliness, property conditions & facilities, room comfort
Surprided
Stayed 2 nights in Feb 2022

8/10 Good

David, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them) What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system.
Stayed 1 night in Feb 2022

8/10 Good

David, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm.
Stayed 1 night in Jan 2022

10/10 Excellent

Adi Sela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2022

8/10 Good

Chiamaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, very nice rooms
Stayed 2 nights in Dec 2021

10/10 Excellent

STEPHANIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel. The only dislike was we couldn’t really utilize the pool. The water was super cold.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2021

10/10 Excellent

Drew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and property were amazing!! Definitely recommend.
Stayed 3 nights in Dec 2021

10/10 Excellent

Percy D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the new construction around the property.
Stayed 5 nights in Dec 2021

8/10 Good

Thiara Ramirez

Stayed 3 nights in Dec 2021

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So relaxing

The room was absolutely beautiful and walked right to the pool. Was like 15 min from the beach in taxi. But the area is so calm
Stayed 3 nights in Nov 2021

10/10 Excellent

Desiree Li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the pool were amazing
Stayed 5 nights in Nov 2021

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel with very comfortable beds.

Very beautiful hotel with comfortable beds. We enjoyed every bit of our stay there. Breakfast was good too. The staff is also friendly and even printed out documents for us, that we needed. There was not much sun at the pool, but that is the only slightly negative part I can think of and that the area around it was a little confusing to navigate, at least for us.
Stayed 3 nights in Nov 2021