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Delek Tulum

4.0 star property
4-star beachfront hotel near Tulum Beach

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Photo gallery for Delek Tulum

Yoga
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Master Suite Oceanfront big terrace | View from room
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780
  • Place, Ven a la Luz Sculpture
    ‪1 min walk‬
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪55 min drive‬

Room options

View all photos for Master Suite Ocean view

Master Suite Ocean view | In-room safe, individually decorated, individually furnished

Master Suite Ocean view

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden View

Superior Garden View | In-room safe, individually decorated, individually furnished

Superior Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Oceanfront big terrace

Master Suite Oceanfront big terrace | Beach/ocean view

Master Suite Oceanfront big terrace

  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront Beach Terrace

Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished

Master Suite Oceanfront Beach Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Small Cabanas Partial Ocean view

Small Cabanas Partial Ocean view | In-room safe, individually decorated, individually furnished

Small Cabanas Partial Ocean view

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Queen Bed, Garden Area

Junior Double Room, 1 Queen Bed, Garden Area | View from room

Junior Double Room, 1 Queen Bed, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room, Limited view

Standard room, Limited view | In-room safe, individually decorated, individually furnished

Standard room, Limited view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tulum

On the beach.A stay at this Zona Hotelera hotel places you steps from Ven a la Luz Sculpture and within a 5-minute walk of Tulum Beach. Sian Ka'an Biosphere Reserve and SFER IK are also within 3 miles (5 km).

What's nearby

  • Ven a la Luz Sculpture - 1 min walk - 0.0 miles
  • Tulum Beach - 3 min walk - 0.2 miles
  • Las Palmas Public Beach - 10 min drive - 4.6 miles
  • Playa Paraiso - 11 min drive - 5.1 miles
  • Tulum Mayan Ruins - 17 min drive - 9.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪ARCA - ‬5 min walk
  • ‪The Coffee - ‬2 min walk
  • ‪Mia Restaurant & Beach Club - ‬4 min walk
  • ‪Tacos Papi - ‬1 min walk

About this property

Delek Tulum

4-star beachfront hotel near Tulum Beach
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at Delek Tulum. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Tulum hotel is smoke free.

  • 21 guestrooms or units
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Delek Tulum offers 21 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Outdoor pool
  • Scooter/moped rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • MP3 dock

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Frequently asked questions

How close is Delek Tulum to the airport?

Delek Tulum is 29 mi (58-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Delek Tulum have an airport shuttle?

Delek Tulum offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 185.60 per vehicle, roundtrip.

How close is Delek Tulum to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Delek Tulum offer free breakfast?

Free breakfast isn’t offered at Delek Tulum, but continental breakfast is offered for a fee of between USD 19 and 19 for adults, USD 16 and 16 for children. It's available every day from 7:30 AM to noon.

Is there a casino at Delek Tulum?

No, there is no casino at this hotel.

What time is check-in at Delek Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Delek Tulum?

This hotel offers free self parking.

Does Delek Tulum have a pool?

Delek Tulum features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Delek Tulum have a restaurant?

Delek Tulum is home to Tatewari, which features local cuisine, a beachfront location, and light fare.

Does Delek Tulum have a spa?

This hotel doesn't have a spa, but it does offer sports massages.

How close is Delek Tulum to downtown Tulum?

Delek Tulum is 4.1 mi away from Tulum.

Delek Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 269 out of 353 reviews
Rating 8 - Good. 44 out of 353 reviews
Rating 6 - Okay. 22 out of 353 reviews
Rating 4 - Poor. 10 out of 353 reviews
Rating 2 - Terrible. 8 out of 353 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, amenities
Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Stayed 11 nights in Nov 2025

10/10 Excellent

STEPHANY, HOUSTON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful breathtaking rooms with a view.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
Stayed 4 nights in Nov 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

Siddharth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay
Stayed 3 nights in Oct 2025

10/10 Excellent

dagmy, CUTLER BAY

Liked: Cleanliness, amenities
It was well maintained… people very polite, respectful…
Stayed 3 nights in Oct 2025

10/10 Excellent

Aslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 4 nights in Oct 2025

10/10 Excellent

Edina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Best hotel with great staff and great rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum - the chilled out option

Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Stayed 11 nights in May 2025

10/10 Excellent

Lucinda, Providence

Stayed 4 nights in Apr 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Flodjor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2025

10/10 Excellent

elsie

Stayed 3 nights in Feb 2025

10/10 Excellent

yasmin, Rochelle Park

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Llasheema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Definitely coming back
Stayed 6 nights in Feb 2025

10/10 Excellent

kiona, roxbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El area es muy coveniente para llegar a cualquier de los lugares del centro , lo unico es que como esta en el mismo centro si hay un poco de buya en la noche pero ya a la 1 se termina y el hotel te ofrece tapones para los oidos , lo bueno es que el hotel te informa a acerca de eso antes y te ofrecen cancelar si no te gusta este tipo de Ambiente , nosotros la pasamos genial , mi habitacion estuvo super chevere y muy limpia , y las antenciones del personal excelente , y bien atento ellos todos , gracias chicos
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Center of everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Moises

Stayed 1 night in Jan 2025

4/10 Poor

NANCY

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marielis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sohail

Stayed 2 nights in Nov 2024