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Comfort Hotel Sendai West

3.0 star property
3-star hotel in Aoba Ward

Choose dates to view prices

Photo gallery for Comfort Hotel Sendai West

Lobby
Desk, laptop workspace, blackout drapes, soundproofing
Dining
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
3-5-11 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021
  • Sendai Anpanman Children's Museum & Mall
    ‪14 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪17 min walk‬
  • Sendai International Center
    ‪3 min drive‬
  • Sendai (SDJ)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Sendai

City center stay.With a stay at this Aoba Ward hotel, you'll be steps from Asaichi Morning Market and Sendai Ginza Street. Aoba-dori Avenue and Sendai City Tourist Information Center are also within half a mile (1 km).

What's nearby

  • Sendai Anpanman Children's Museum & Mall - 14 min walk - 0.8 miles
  • Tokyo Electron Hall Miyagi - 17 min walk - 0.9 miles
  • Tohoku Gakuin University Tsuchitoi Campus - 17 min walk - 0.9 miles
  • Rakuten Mobile Park Miyagi - 3 min drive - 1.5 miles
  • Sendai International Center - 3 min drive - 1.3 miles

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 31 min drive

Restaurants

  • ‪泰陽楼 東三番町店 - ‬1 min walk
  • ‪伊藤商店仙台朝市店 - ‬2 min walk
  • ‪餃子番長炎のもつ家甚助 - ‬1 min walk
  • ‪トラットリアカンパニオ - ‬2 min walk
  • ‪VINDOME - ‬2 min walk

About this property

Comfort Hotel Sendai West

3-star hotel in Aoba Ward
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Sendai West. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

  • 1 building
  • 202 guestrooms or units
  • 11 levels
  • Built in 2006
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Lockers available
Comfort Hotel Sendai West offers 202 accommodations with slippers and hair dryers. 20-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Sendai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Japanese

Similar properties

Front of property

Daiwa Roynet Hotel Sendai

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,003 reviews
$69 nightly
The price is $76
Jun 8 - Jun 9
All taxes and fees included in total
Daiwa Roynet Hotel Sendai

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,530 per night)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1530 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay, Merpay, and LINE Pay. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai

Frequently asked questions

How close is Comfort Hotel Sendai West to the airport?

Comfort Hotel Sendai West is 13 mi (31-min drive) away from the Sendai Airport (SDJ) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Hotel Sendai West?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Comfort Hotel Sendai West on Jun 4, 2025 start from $93.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Hotel Sendai West have an airport shuttle?

Airport shuttle services are not available at Comfort Hotel Sendai West.

Does Comfort Hotel Sendai West offer free breakfast?

Comfort Hotel Sendai West offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Comfort Hotel Sendai West?

No, there is no casino at this hotel.

What time is check-in at Comfort Hotel Sendai West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Comfort Hotel Sendai West?

Free parking is not available at this hotel. Self parking is available for JPY 1530 per night.

Does Comfort Hotel Sendai West have a pool?

Comfort Hotel Sendai West does not have a pool.

Does Comfort Hotel Sendai West have a spa?

There are no spa services available at this hotel.

How close is Comfort Hotel Sendai West to downtown Sendai?

Comfort Hotel Sendai West is 0.8 mi away from Sendai.

Comfort Hotel Sendai West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 141 out of 324 reviews
Rating 8 - Good. 121 out of 324 reviews
Rating 6 - Okay. 47 out of 324 reviews
Rating 4 - Poor. 14 out of 324 reviews
Rating 2 - Terrible. 1 out of 324 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Stayed 5 nights in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Stayed 5 nights in Oct 2024

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Edward, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
Stayed 4 nights in Oct 2024

6/10 Okay

Nai Shun

Property is a bit old
Stayed 3 nights in May 2024

8/10 Good

Kwong Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good, close to the station and providing complimentary breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Lay

Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chookiat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near station.
Stayed 4 nights in Apr 2024

10/10 Excellent

kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
駅前から近くて、便利
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas, Point Roberts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wanna come back!

Good Service, Good People, Good Location and Reasonable. ホテルで働くスタッフの皆さま、素晴らしい接客をありがとうございました。廊下ですれ違う時ですら、いつも皆さま爽やかに挨拶して下さいました。イレギュラーなこちらからのお願いにも素早く柔軟に気持ち良く対応して下さり感謝しております。 朝食も大変美味しくいただきました。懐かしい宮城の芋煮、とても嬉しかった！ またぜひ利用させていただきたいです。
Stayed 2 nights in Mar 2024

10/10 Excellent

Ai

Stayed 1 night in Dec 2023

6/10 Okay

SHUN

Stayed 1 night in Nov 2023

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near station. Room is small but adequate.
Stayed 1 night in Nov 2023

8/10 Good

Yuk Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店近仙台火車站及地鐵站，交通方便，酒店對面有租車公司，方便租車自駕遊人士。另外周邊有很多商場及餐廳，揾食方便。但房間洗手間燈光較暗，若能改善，則更為理想。
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023

10/10 Excellent

marilyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food was excellent, staff very pleasant!
Stayed 2 nights in Apr 2023

8/10 Good

Chaisit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Victor S H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended, Money worth.

Good location, comfortable room, superb breakfast.
Stayed 2 nights in Apr 2023

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while. The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US. Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.

10/10 Excellent

Melissa

Stayed 1 night in Feb 2023