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El Santuario Resort & Spa

4.0 star property
Enjoy 2 outdoor pools at this 4-star Valle de Bravo hotel

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Photo gallery for El Santuario Resort & Spa

View from property
2 restaurants, breakfast, lunch, dinner served; international cuisine
Executive lounge
Building design
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200
  • Place, Valle de Bravo Dam
    ‪2 min walk‬
  • Place, Hridaya Club Garden
    ‪4 min drive‬
  • Place, Velo de Novia Waterfalls
    ‪27 min drive‬

Room options

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Mountain View

9.2 out of 10
Wonderful
(13 reviews)
  • Partial lake view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Garden Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Suite

7.4 out of 10
Good
(3 reviews)
  • 1459 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa | Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Villa

8.0 out of 10
Very good
(2 reviews)
  • 1601 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Lago

Suite Lago | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Lago

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Mountain View

Junior Room, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Master Suite King

Master Suite King | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

Basic Studio Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Basic Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Valle de Bravo

On lake.You'll be within half a mile (1 km) of Valle de Bravo Dam and 2 miles (3 km) of Hridaya Club Garden with a stay here. Ixtapantongo National Training Center and Normal School of Valle de Bravo are also within 3 miles (5 km).

What's nearby

  • Valle de Bravo Dam - 2 min walk - 0.1 miles
  • Hridaya Club Garden - 4 min drive - 1.0 mile
  • Velo de Novia Waterfalls - 27 min drive - 8.7 miles
  • Monarch Butterfly Biosphere Reserve - 32 min drive - 15.7 miles
  • Nevado de Toluca National Park - 53 min drive - 30.6 miles

Getting around

  • Benito Juarez International Airport (MEX) - 157 min drive

Restaurants

  • ‪Birria El Amigo Erasmo - ‬5 min drive
  • ‪Tacos y flautas Danny - ‬4 min drive
  • ‪Mariscos El lobito - ‬5 min drive
  • ‪Valle di Garda - ‬10 min drive
  • ‪Restaurante Los Veleros - ‬11 min drive

About this property

El Santuario Resort & Spa

Enjoy 2 outdoor pools at this 4-star Valle de Bravo hotel
El Santuario Resort & Spa offers its guests 2 outdoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 377 square feet (35 square meters) and includes a conference center. Spa services, a terrace, and gift shops/newsstands are also featured at El Santuario Resort & Spa. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Valle de Bravo hotel.

  • 135 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
El Santuario Resort & Spa offers 135 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include rainfall showerheads and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekday English breakfast available 7:30 AM to 12:30 PM for a fee: MXN 540 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking
  • Tennis
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Santuario Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 540 per person
  • Rollaway bed fee: MXN 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

How close is El Santuario Resort & Spa to the airport?

El Santuario Resort & Spa is 95.7 mi (157-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does El Santuario Resort & Spa have an airport shuttle?

Airport shuttle services are not available at El Santuario Resort & Spa.

Does El Santuario Resort & Spa offer free breakfast?

Free breakfast isn’t provided at El Santuario Resort & Spa, but English breakfast is offered for a fee of MXN 540 per person.

Is there a casino at El Santuario Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at El Santuario Resort & Spa?

This hotel offers free self parking and valet parking.

Does El Santuario Resort & Spa have a pool?

El Santuario Resort & Spa features 2 outdoor pools.

Does El Santuario Resort & Spa have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a poolside location, and brunch.

Does El Santuario Resort & Spa have a spa?

Pamper yourself with a day at Spa El Santuario, where you can enjoy body treatments, facials, and massages.

How close is El Santuario Resort & Spa to downtown Valle de Bravo?

El Santuario Resort & Spa is 2.5 mi away from Valle de Bravo.

El Santuario Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 473 out of 896 reviews
Rating 8 - Good. 197 out of 896 reviews
Rating 6 - Okay. 108 out of 896 reviews
Rating 4 - Poor. 65 out of 896 reviews
Rating 2 - Terrible. 53 out of 896 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sergio, Plano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake View, clean room, friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

mercedes

Traveled with family
Liked: Amenities
Nos tocó un cuarto enfrente de la cocina, dejamos voucher abierto y no lo hicieron bien. La comida no es su fuerte
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

8/10 Good

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is overpriced
Stayed 4 nights in Aug 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

RIVELINO, MEXICO DF

Stayed 1 night in Jun 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Amenities
We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Santuario es una excelente opción para quien busca un ambiente relajado, de paz y armonía. Las habitaciones del lago son hermosas, tienen una vista espectacular y son totalmente nuevas. La comida en los dos restaurantes es deliciosa, todo lo que probamos nos encantó. La atención de todo el personal es sobresaliente, todos muy atentos y siempre dispuestos a ayudarte. Tienen actividades guiadas como meditaciones y clase de yoga. Mi único pero es que la temperatura de las albercas es templada y para el clima de Valle siento que si le hace falta un poco más de calor, igual en la regadera, cuando nos bañamos la primera vez no había agua caliente. Sin duda regresaré en una estancia más larga.
Stayed 1 night in Jul 2025

8/10 Good

joshua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.
Stayed 1 night in Jun 2025

2/10 Terrible

Soledad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In short stay away. The property needs ALOT of maintenance. The pool tiles are coming undone and the water was filled with bugs. Additionally there is NO AIR CONDITIONING in any of the rooms. With temperatures reaching 100 degrees and excessive humidity it’s almost criminal to not have AC. The rooms are unbearable to sleep in at night. The food was mediocre and due to a conference on site we were treated like second class citizens. One of the restaurants was closed and when I asked to speak to a manager about the room we were given they never followed up with us. Overall very very disappointed with the hotel, property, and rooms. As gold members we weren’t given the upgrade, weren’t given late check out, and had to beg for a 20% discount which was included in our package. Wouldn’t recommend and wish they would have just canceled my reservation if they were too busy with a conference that weekend.
Stayed 1 night in May 2025

8/10 Good

bertha

Traveled with family
Liked: Cleanliness, staff & service, amenities
The new rooms don't have the best view but are in excellent condition. The Old rooms, which are the most expensive, are extremely hot. I would return to the new section because the hotel has many other communal area views. The service is excellent. The Spa has great therapists. The food is good and offers healthy options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelique

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good spot
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonso

Stayed 3 nights in Mar 2025

8/10 Good

Rodrigo

Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Feb 2025

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive
Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execelente hotel

Excelente hotel y servicio. Totalmente recomendado para desconectarte del día a dia
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024