Save

Best Western InnSuites Phoenix Hotel & Suites

2.5 star property
Hotel perfectly located for exploring Camelback East

Choose dates to view prices

Best Western InnSuites Phoenix Hotel & Suites

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Outdoor pool
Exterior
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Free daily full breakfast

Overview of Best Western InnSuites Phoenix Hotel & Suites

Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Popular LocationBiltmore Fashion Park7 min drive
  • Popular LocationArizona Biltmore Country Club7 min drive
  • Popular LocationGrand Canyon University12 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)15 min drive

Room options

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 3
  • 1 Queen Bed

Standard Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Phoenix Mountains Preserve and Wrigley Mansion. Piestewa Peak and Arizona Biltmore Resort - Adobe Course are also within 3 miles (5 km).

What's nearby

  • Arizona Biltmore Resort - Links Course - 6 min drive
  • Biltmore Fashion Park - 7 min drive
  • Arizona Biltmore Country Club - 7 min drive
  • Arizona Biltmore Resort - Adobe Course - 8 min drive
  • Grand Canyon University - 12 min drive

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • Dutch Bros Coffee - 3 min drive
  • McDonald's - 4 min drive
  • McDonald's - 2 min drive
  • Taco Bell - 3 min drive
  • Little Miss BBQ Sunnyslope - 4 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel perfectly located for exploring Camelback East
Best Western InnSuites Phoenix Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Free breakfast is served daily. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Best Western InnSuites Phoenix Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 120 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per stay (maximum USD 100.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Phoenix
Best Western InnSuites Phoenix
Best Western InnSuites Phoenix Hotel
Best Western InnSuites Hotel
Best Western Phoenix Hotel
Hotel Best Western Phoenix
Hotel Phoenix Best Western
InnSuites Phoenix
Phoenix Best Western
Phoenix Best Western Hotel
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western InnSuites
Best Western Phoenix
Innsuites Phoenix & Suites
Best Western InnSuites Phoenix Hotel & Suites Hotel
Best Western InnSuites Phoenix Hotel & Suites Phoenix
Best Western InnSuites Phoenix Hotel & Suites Hotel Phoenix

Frequently asked questions

How close is Best Western InnSuites Phoenix Hotel & Suites to the airport?

Best Western InnSuites Phoenix Hotel & Suites is 11.7 mi (16-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western InnSuites Phoenix Hotel & Suites?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Best Western InnSuites Phoenix Hotel & Suites on Jun 1, 2024 start from $86.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western InnSuites Phoenix Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western InnSuites Phoenix Hotel & Suites.

Does Best Western InnSuites Phoenix Hotel & Suites offer free breakfast?

Best Western InnSuites Phoenix Hotel & Suites offers free full breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Best Western InnSuites Phoenix Hotel & Suites?

No, there is no casino at this hotel, but Talking Stick Resort Casino (20-min drive) and Desert Diamond Casino - West Valley (21-min drive) are nearby.

What time is check-in at Best Western InnSuites Phoenix Hotel & Suites?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Best Western InnSuites Phoenix Hotel & Suites?

This hotel offers free self parking.

Does Best Western InnSuites Phoenix Hotel & Suites have a pool?

Best Western InnSuites Phoenix Hotel & Suites features an outdoor pool.

Does Best Western InnSuites Phoenix Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western InnSuites Phoenix Hotel & Suites to downtown Phoenix?

Best Western InnSuites Phoenix Hotel & Suites is 7.5 mi away from Phoenix.

Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 483 out of 1005 reviews" "
Rating 8 - Good. 322 out of 1005 reviews" "
Rating 6 - Okay. 113 out of 1005 reviews" "
Rating 4 - Poor. 53 out of 1005 reviews" "
Rating 2 - Terrible. 34 out of 1005 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service
The breakfast buffet was very good and stocked well. The staff was friendly. My only complaint was the room needed updated. Broken outlet covers and the tub was all busted up. I wondered if water was leaking in the room below.

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service
It’s an older property and that shows but the staff was great, and the rooms were cleaned very well. Breakfast was good. It was affordable and for the price a great deal.

2/10 Terrible

Kim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had booked a 5 night stay here, honestly we checked out after seeing the room. This place looks nothing like on the pictures, frankly it should not be allowed to use the Best Western brand, it is awful, the staff was very nicer and understanding, they have heard this before, this was a massive disappointment.
Stayed 5 nights in Jan 2024

10/10 Excellent

BRENDA, Burton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff was great from front desk, to breakfast prep-persons and room cleaning crews. Cleanliness in the form of outside area and parking lot could use attention. We stayed 5 nights and the outside trash near the pool was over flowing all 5 days(I even pushed it down twice) and garbage laying around lot(coffee cup, banana peels). First impressions matter and as good as the staff was, sometimes going the extra mile and taking a general look around and if you see something out of place, take care of it. I must also say, how professional the staff was when a situation arose with a tenants fighting-staff escorted off site.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Pauletta

Traveled with family
Liked: Amenities, property conditions & facilities
Quiet atmosphere
Stayed 1 night in Jan 2024

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
The room was clean, comfortable, and in very good condition. The free breakfast, which consisted of scrambled eggs, bacon, hash-brown patties, biscuits and gravy, was much better than the mostly high-carb breakfasts other hotels offer. My only quibble was that the staff let the coffee urn run out for too long before making more, but that's a relatively minor drawback. I book here every year because it's the best relatively modestly-priced (so far) hotel within a reasonable distance to the venue of the annual meeting I attend.
Stayed 1 night in Jan 2024

6/10 Okay

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No elevators so was very hard to get up and down from our room.
Stayed 2 nights in Jan 2024

4/10 Poor

kathleen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated and run-down. Everything was broken. When I unplugged my iPhone, the electrical socket came out of the wall with it. Worst - there was something brown smeared on the bathroom wall. I assumed it was a stain, but when I wiped it with a tissue, it came off. This an awful hotel, and we wouldn’t have stayed if we hadn’t booked with Expedia.
Stayed 3 nights in Jan 2024

10/10 Excellent

Larry

Stayed 2 nights in Jan 2024