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Grand Prince Hotel Takanawa

5.0 star property
5-star luxury hotel near Tokyo Tower

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Photo gallery for Grand Prince Hotel Takanawa

View from property
Japanese garden
Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; French cuisine
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Air conditioning
  • Spa

Explore the area

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo-to, 108-8612
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪6 min drive‬
  • Meiji Jingu Shrine
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪12 min drive‬

Room options

View all photos for Superior Twin Room, High Floor, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, High Floor, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 263 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Suite Twin with Lounge Access, Non smoking

Club Suite Twin with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Suite Twin with Lounge Access, Non smoking

  • 691 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, High Floor, Non Smoking

Superior Double Room, High Floor, Non Smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, High Floor, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 227 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Suite King with Lounge Access, Non smoking

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Non-smoking

8.0 out of 10
Very good
(21 reviews)
  • 262 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, High Floor, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, High Floor, Non-smoking - Garden View

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Corner King Room with Lounge Access, Non smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Corner King Room with Lounge Access, Non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Non-smoking

8.8 out of 10
Excellent
(26 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room, High Floor, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior King Room, High Floor, Non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 262 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

9.4 out of 10
Exceptional
(3 reviews)
  • 294 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(1 review)
  • 294 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe King Room, Non-smoking - Garden View

8.8 out of 10
Excellent
(16 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Garden View

Deluxe Twin Room, Non Smoking, Garden View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, Garden View

8.2 out of 10
Very good
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Superior Double Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior Double Room with Lounge Access, Non-smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

8.8 out of 10
Excellent
(6 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior King Room, Non-smoking

Superior King Room, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior King Room, Non-smoking

8.2 out of 10
Very good
(23 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

7.4 out of 10
Good
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Superior Twin Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior Twin Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 262 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

  • 346 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Superior King Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • 263 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room, High Floor, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe King Room, High Floor, Non-smoking - Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 346 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Suite Twin with Lounge Access, Non smoking

Club Grand Suite Twin with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Grand Suite Twin with Lounge Access, Non smoking

  • 1321 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

  • 510 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Princess Suite Twin Room with Lounge Access, Non smoking

Club Princess Suite Twin Room with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Princess Suite Twin Room with Lounge Access, Non smoking

  • 1102 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Prince Suite King Room with Lounge Access, Non smoking

  • 1102 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tokyo

City center retreat .A stay at this Minato hotel places you within 3 miles (5 km) of Tokyo Tower and 6 miles (10 km) of Tokyo Imperial Palace. Meiji Jingu Shrine and Ueno Park are also within 6 miles (10 km).

What's nearby

  • Roppongi Hills - 4 min drive - 2.2 miles
  • Tokyo Tower - 4 min drive - 2.4 miles
  • Tokyo Imperial Palace - 6 min drive - 3.9 miles
  • Shinjuku Gyoen National Garden - 9 min drive - 4.9 miles
  • Meiji Jingu Shrine - 10 min drive - 4.7 miles

Getting around

  • Shinagawa Station - 6 min walk
  • Takanawadai Station - 7 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪Devi Corner 品川店 - ‬7 min walk
  • ‪喫茶室ルノアール 品川高輪口店 - ‬5 min walk
  • ‪ゆで太郎高輪店 - ‬7 min walk
  • ‪Executive Lounge - ‬10 min walk
  • ‪Grand Prince Hotel Takanawa - ‬3 min walk

About this property

Grand Prince Hotel Takanawa

5-star luxury hotel near Tokyo Tower
There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25801 square feet (2397 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Grand Prince Hotel Takanawa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

  • 372 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 25801 sq ft of conference space
  • 2397 sq m of conference space
  • Built in 1971
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Prince Hotel Takanawa offers 372 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Grand Prince Hotel Shin Takanawa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,328 reviews
$122 nightly
The price is $134
Jul 23 - Jul 24
All taxes and fees included in total
Grand Prince Hotel Shin Takanawa

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 17:
  • Swimming pool
The property will be renovating from June 30 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5085 for adults and JPY 2825 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 8000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Guests with tattoos are not able to use the onsite public bathing facilities and pool.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Takanawa
Grand Prince Hotel Takanawa
Grand Prince Hotel Takanawa Tokyo
Grand Prince Takanawa
Grand Prince Takanawa Hotel
Grand Prince Takanawa Tokyo
Prince Hotel Takanawa
Prince Takanawa Hotel
Takanawa
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Grand Prince Hotel Takanawa Tokyo, Japan
Grand Prince Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel
Grand Prince Hotel Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel Tokyo

Frequently asked questions

How close is Grand Prince Hotel Takanawa to the airport?

Grand Prince Hotel Takanawa is 8.1 mi (24-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Grand Prince Hotel Takanawa have an airport shuttle?

Airport shuttle services are not available at Grand Prince Hotel Takanawa.

How close is Grand Prince Hotel Takanawa to the beach?

This hotel is 5.3 mi (19-min drive) from Odaiba Beach Park.

Does Grand Prince Hotel Takanawa offer free breakfast?

Free breakfast isn’t provided at Grand Prince Hotel Takanawa, but buffet breakfast is offered for a fee of JPY 5085 for adults and JPY 2825 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Grand Prince Hotel Takanawa?

No, there is no casino at this hotel.

What time is check-in at Grand Prince Hotel Takanawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Grand Prince Hotel Takanawa?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Grand Prince Hotel Takanawa have a pool?

Grand Prince Hotel Takanawa does not have a pool.

Does Grand Prince Hotel Takanawa have a restaurant?

There are 3 onsite restaurants, offering options like French cuisine and light fare.

Does Grand Prince Hotel Takanawa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Grand Prince Hotel Takanawa to downtown Tokyo?

Grand Prince Hotel Takanawa is 3.8 mi away from Tokyo.

Grand Prince Hotel Takanawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time visiting Japan and it was amazing, the hotel was so organized and clean, the workers have great customer service. Their garden is so beautiful and we were lucky enough to go when cherry blossom trees are in full bloom. You won't be disappointed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service
There are
Stayed 10 nights in Mar 2025

10/10 Excellent

LeRoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fabulous hotel. We have stayed at the lower end Prince hotel in the past, but this one was much more refined and calm. Every detail was well attended, including design of the public areas, the rooms and the fabulous gardens. We had a garden view room during the height of cherry blossom season, and the lit gardens at night were such a calm break from what can be the chaos of Tokyo. Will absolutely stay here again if schedules permit. Thank you to all of the highly trained, polite staff here. Our stay was too short.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to trains and easy access back to airport. Loved the restaurants and the garden.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to Shinagawa Station. Spacious and clean with a Beautiful garden. I would stay there again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean 👌.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with incredibly beautiful garden. Restaurant and conve ience store in building, and very spacious and comfortable room!
Stayed 2 nights in Mar 2025

6/10 Okay

Sandeep

Stayed 7 nights in Mar 2025

8/10 Good

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is absolutely gorgeous and a wonderful perk seeing as I was visiting for Sakura season. I enjoyed the old school feel of this hotel, though some might want "newer" fixtures etc. Very tall people note that the ceiling height in my bathroom (and some other areas) seemed to be about 6'6 or so...
Stayed 2 nights in Mar 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The benefit was a sauna….. no clothes, no tattoos……not my cup of tea
Stayed 4 nights in Mar 2025

10/10 Excellent

Erika, Winchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had the garden view and it was amazing! We got lucky that we were there during cherry blossoms season and we had the amazing opportunity to see all the tress blossoms. It was amazing
Stayed 7 nights in Mar 2025

10/10 Excellent

Bing

Stayed 1 night in Mar 2025

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, just 12min walk to train station
Stayed 4 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but no air in our room

The hotel was very nice but we have a few hiccups and disappointments. Because there was a complex of hotels with the same name we showed up to the wrong Hotel at first but were directed to correct hotel. Although our room was not ready we were able to leave our luggage with bell services until check-in. Our room was nice but there was no air in any rooms according to the staff. Their recommendation was to open a window. The bedding was comfortable and bath was clean. It would've been nice if the hotel offered streaming services as the only channel available in English was BBC. Shinagawa station was not far but it was down a hill which was tiring to navigate back and forth. There was a shuttle but only between their hotels and none for the station. Restaurants on property were available but not with a large variety. The room was spaciously compared to some Japanese rooms so that was a plus.
Stayed 3 nights in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were courteous but abrupt.
Stayed 1 night in Mar 2025

6/10 Okay

Ramon

Liked: Staff & service
The lobby gave us the impression this was going to be a great hotel, but when we stepped into our room, it was a different feel. Carpet and everything felt old and not clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gardens were absolutey breathtaking.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel since it is a Seibu Prince property; could have also selected the neighboring Sakura or Shin hotels but chose this one. Hotel garden (share with the other two) at night was very nice to walk, great light features and had two blooming cherry blossom trees - ahead of the actual season. Location also selected as the Shinagawa train stations and Takanawadai subway station were close. Staff very nice and accommodating. Room selected was spacious compared to other Japan hotel rooms we've stayed at. An added plus was the Lounge Komyo; excellent for light dining. Will book again when we return to Tokyo.
Stayed 5 nights in Mar 2025