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Hotel Palacio Azteca

3.5 star property
Family-friendly 3.5-star hotel near Plaza Rio Commercial Center
VIP Access

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Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Point of interest
Buffet
Outdoor dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pool
  • Laundry

Explore the area

View in a map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • CAS Visa USA
    ‪10 min walk‬
  • Plaza Rio Commercial Center
    ‪12 min walk‬
  • Centro Cultural Tijuana
    ‪15 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tijuana

Downtown Tijuana stay.Your stay at this Downtown Tijuana hotel places you within 2 miles (3 km) of Plaza Rio Commercial Center and Centro Cultural Tijuana. Paseo Chapultepec and Galerias Hipodromo are also within 3 miles (5 km).

What's nearby

  • CAS Visa USA - 10 min walk - 0.6 miles
  • Plaza Rio Commercial Center - 12 min walk - 0.7 miles
  • Paseo Chapultepec - 15 min walk - 0.8 miles
  • Centro Cultural Tijuana - 15 min walk - 0.8 miles
  • Estadio Caliente - 4 min drive - 2.6 miles

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Las Ahumaderas Tacos El Paisa - ‬2 min walk
  • ‪Restaurante Mexicano S.A. de C.V. - ‬1 min walk
  • ‪Public House - ‬4 min walk
  • ‪Café Comunal - ‬5 min walk
  • ‪Maíz restaurante - ‬3 min walk

About this property

Hotel Palacio Azteca

Family-friendly 3.5-star hotel near Plaza Rio Commercial Center
Hotel Palacio Azteca offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Palacio Azteca. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 3.5-star Tijuana hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 7 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Palacio Azteca offers 201 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

How close is Hotel Palacio Azteca to the airport?

Hotel Palacio Azteca is 4.4 mi (13-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Palacio Azteca?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on Sep 8, 2025 start from $102.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Palacio Azteca have an airport shuttle?

Hotel Palacio Azteca offers a free airport shuttle, available 24 hours a day, on request.

How close is Hotel Palacio Azteca to the beach?

This hotel is 13.2 mi (30-min drive) from Rosarito Beach and 9.1 mi (28-min drive) from Imperial Beach. Don't forget your sunscreen!

Does Hotel Palacio Azteca offer free breakfast?

Hotel Palacio Azteca does not offer free breakfast.

Is there a casino at Hotel Palacio Azteca?

No, there is no casino at this hotel, but Caliente Racetrack Casino (3-min drive) and Caliente Casino (9-min drive) are nearby.

What time is check-in at Hotel Palacio Azteca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Palacio Azteca?

This hotel offers free self parking and valet parking.

Does Hotel Palacio Azteca have a pool?

Hotel Palacio Azteca features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hotel Palacio Azteca have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Palacio Azteca have a spa?

This hotel doesn't have a spa, but it does offer sports massages.

How close is Hotel Palacio Azteca to downtown Tijuana?

Hotel Palacio Azteca is 0.7 mi away from Tijuana.

Hotel Palacio Azteca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 487 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 103 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Stayed 1 night in Jun 2025

8/10 Good

keivan

Stayed 1 night in May 2025

10/10 Excellent

DAISY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great review!

The property allowed us to check in early and also allowed us to check out a little late. Great review for that!
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Alida

Stayed 3 nights in May 2025

2/10 Terrible

Carmen

Traveled with family and small children
Valet personnel were amazing , but restaurant personnel lacked customer service. Jesus waiter was the only one who was very attentive and respectful.
Stayed 3 nights in May 2025

10/10 Excellent

steve

Stayed 4 nights in May 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025

2/10 Terrible

Margarita

Stayed 1 night in May 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness
Personal very friendly
Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with family and small children
Liked: Amenities
I've stayed here several times and they always provide the best customer service. I recommended a thousand times. It is also close to downtown very convenient
Stayed 1 night in May 2025

10/10 Excellent

Maria Del Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
it was avery nice experience i would recommend it to everyone
Stayed 5 nights in May 2025

10/10 Excellent

Roberto

Stayed 2 nights in May 2025

10/10 Excellent

Larry

Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Maya

Liked: Cleanliness, staff & service
This hotel was not to my liking. When I booked the hotel for me and my son the room comes included with breakfast. So in the morning when we went down for breakfast the employees very rude saying that the room was just booked for one person and that the breakfast didn’t include everything in the bar, it only included an American breakfast. I just got up with my son and walked away. The room also comes with AC but the whole night they kept it hot, I kept putting the temperature down to cool down the room but it always kept going back to hot. I couldn’t sleep, I had to call them around 1:30 am so they can come and fix it, but it still didn’t do anything. Very disappointed in that hotel.
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location away from busy Doentown, but still walkable. Great Breakfast and free! Good water pressure
Stayed 2 nights in May 2025

10/10 Excellent

Husam

Stayed 1 night in May 2025

4/10 Poor

Juan

Traveled with partner
Disliked: Cleanliness
I really lov3d staying here when my kids were little but now the property it's old and runned down
Stayed 2 nights in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David

Stayed 1 night in Mar 2025

10/10 Excellent

Maria Del Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2025