83% Based on 198 reviews TripAdvisor Traveler Rating 3.5 out of 5

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Hotel Description

A family-friendly stay in Tijuana awaits you at Hotel Palacio Azteca. Within a 20-minute stroll, you'll find Plaza Rio Commercial Center and Hidalgo Market. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free valet parking.

You can enjoy flat-screen TVs with cable channels, and all 201 rooms feature free WiFi, in-room childcare, and free bottled water. Room service, in-room massages, and safes are also available.

For a drink, you can stop by the hotel's own bar/lounge. Business travelers can take advantage of conference space, meeting rooms, and a business center. Other amenities include free WiFi in public areas, a fitness center, and a snack bar/deli. Buffet breakfast is available.

With a stay at this 3.5-star Tijuana hotel, you'll be 2.2 km (1.4 mi) from Club Campestre Golf Course.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$71 per night

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend out of 198 reviews

Excellent 53
Good 83
Average 31
Poor 11
Terrible 20
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.0</span> out of 5

Property Features

Hotel Palacio Azteca offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The family-friendly Hotel Palacio Azteca also features tour/ticket assistance, a garden, and concierge services. Valet parking is free. This 3.5-star Tijuana hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 7 levels
  • 7 conference rooms
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free valet parking


  • Airport: Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) (7.1 km / 4.4 mi)
  • Parking: Free valet parking

Room Amenities

Hotel Palacio Azteca offers 201 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Ixchel Restaurant - Onsite buffet restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The name on the reservation must match the name on the guest's photo identification provided at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • 24-hour check-in



The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 210 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azteca Hotel
  • Hotel Azteca
  • Hotel Palacio Azteca
  • Hotel Palacio Azteca Tijuana
  • Palacio Azteca
  • Palacio Azteca Tijuana

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9 AM to 10 PM.
  • The total price shown includes a resort fee.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.