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The Maids Head Hotel

4.0 star property
4-star hotel near Elm Hill

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Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Exterior
Meeting facility
Reception
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich Castle
    ‪6 min walk‬
  • Carrow Road
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Dog Room

  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2
  • 2 King Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Single Room Non smoking

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Norwich

City center stay.With a stay at this Norwich City Center hotel, you'll be steps from Norwich Cathedral and Elm Hill. Tombland and The Forum are also within half a mile (1 km).

What's nearby

  • Norwich Cathedral - 1 min walk - 0.1 miles
  • Norwich Castle - 6 min walk - 0.3 miles
  • Norwich Theatre Royal - 10 min walk - 0.6 miles
  • Carrow Road - 17 min walk - 0.9 miles
  • University of East Anglia - 7 min drive - 2.6 miles

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

4-star hotel near Elm Hill
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Maids Head Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1287
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • iPad
  • Plasma TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

How close is The Maids Head Hotel to the airport?

The Maids Head Hotel is 3.5 mi (13-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

Does The Maids Head Hotel have an airport shuttle?

Airport shuttle services are not available at The Maids Head Hotel.

Does The Maids Head Hotel offer free breakfast?

Free breakfast isn’t provided at The Maids Head Hotel, but full breakfast is offered for a fee of GBP 15.00 for adults and GBP 7.00 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at The Maids Head Hotel?

No, there is no casino at this hotel.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Maids Head Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does The Maids Head Hotel have a pool?

The Maids Head Hotel does not have a pool.

Does The Maids Head Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Maids Head Hotel have a spa?

There are no spa services available at this hotel.

How close is The Maids Head Hotel to downtown Norwich?

The Maids Head Hotel is 0.3 mi away from Norwich.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 44 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend

Breakfast was lovely, staff super helpful and very friendly. Only downside was the pillows couldn’t get comfy at all
Stayed 2 nights in Feb 2025

6/10 Okay

Duncan

Traveled with partner
Liked: Cleanliness, staff & service
Lovely, but getting tired.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break

Great hotel, location and brilliant staff! Room upgraded on arrival which was great, plenty of parking behind the hotel. Room amenities very good including the iPad to send messages to reception/order food. Breakfast was one of the best.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Ross

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay including a Shardlake's Norwich tour and in the evening a lovely meal. Enjoyed our room.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Old but well maintained hotel. Friendly staff, great location for walking to shops.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Miss K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. They even had a softer pillow ready for me on arrival (second time I've stayed)
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Lovely weekend in Norwich
Stayed 1 night in Feb 2025

6/10 Okay

Janice

Disliked: Property conditions & facilities
It’s certainly old, but really needs an upgrade. Windows don’t open, room too warm and limited ability to control this. It should be clearer that they have no lifts, and multiple levels. It was okay but we wouldn’t stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We loved our stay here. It’s a beautiful hotel with attentive staff. The breakfast options were varied and well done. Parking on site at a reasonable rate was also a bonus. We will be visiting again.
Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked staying in a interesting building almost adjacent to the Cathedral. My only complaint would be that bath towels were decidedly skimpy.
Stayed 3 nights in Feb 2025

8/10 Good

Tania

Liked: Staff & service, property conditions & facilities
Beautiful Hotel. excellent, polite, friendly and helpful staff, Restaurant food was not really anything to write home about, breakfast buffet was good. I enjoyed my stay and will definitely be back 👍
Stayed 5 nights in Feb 2025

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

hannah

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
3rd floor room, on front, road noise was very evident at all hours ... could also here other guests returning from being out at 4 am in the morning. And neighbours tv on early morning and late evening , so could improve with better sound proofing , we would stay again as it was a nice comfortable stay and it was a lovely breakfast. Thank you
Stayed 1 night in Feb 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities

Would recommend

Beautiful classy hotel in a great location. Friendly and helpful staff, you even get a free ride around the City in a vintage Bentley. Would definitely stay here again. Only complaint was the pillows, but this criticism can be levelled at most hotels, I guess they can’t use feather pillows for allergy reasons. Note to self, Will bring my own next time!
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and location for visiting the city. Riverside, bars, restaurants, shops, castle and cathedral all within walking distance. It was my husband's birthday and a card was left for him in our room which was thoughtful. A great selection at breakfast. Lots of cosy seating areas around the hotel to sit and recharge. Thanks 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025