Hôtel du Grand Lac Excelsior

4.0 star property
4-star Belle Époque hotel near Chateau de Chillon

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Photo gallery for Hôtel du Grand Lac Excelsior

Room service - dining
Lobby
Front of property
Lobby
Minibar, in-room safe, individually decorated, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rue Bon Port, 27, Montreux, Canton of Vaud, 1820
  • Place, Montreux Christmas Market
    ‪8 min walk‬
  • Place, Montreux Casino
    ‪8 min walk‬
  • Place, Freddie Mercury Statue
    ‪11 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

Standard Double Room, Lake View

  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Double Room, Lake View

  • Lake view
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Family Room

  • Lake view
  • 463 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

Junior Suite, Lake View

  • Lake view
  • 463 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Montreux

On lake.Your stay at this Montreux hotel places you within a 10-minute walk of Swiss National Audiovisual Museum and Montreux Casino. Montreux Christmas Market and Place du Marche are also within half a mile (1 km).

What's nearby

  • Montreux Christmas Market - 8 min walk - 0.4 miles
  • Montreux Casino - 8 min walk - 0.4 miles
  • Swiss National Audiovisual Museum - 9 min walk - 0.5 miles
  • Place du Marche - 9 min walk - 0.5 miles
  • Freddie Mercury Statue - 11 min walk - 0.6 miles

Getting around

  • Montreux (ZJP-Montreux Train Station) - 15 min walk
  • Geneva International Airport (GVA) - 76 min drive

Restaurants

  • ‪Glion Club - ‬4 min drive
  • ‪Fouquet’s - ‬9 min walk
  • ‪Restaurant Stéphane Décotterd - ‬4 min drive
  • ‪Goldenindia - ‬8 min walk
  • ‪Caveau des Vignerons Montreux - ‬11 min walk

About this property

Hôtel du Grand Lac Excelsior

4-star Belle Époque hotel near Chateau de Chillon
Hôtel du Grand Lac Excelsior offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 5586 square feet (519 square meters) and includes conference space. A casino, a 24-hour fitness center, and spa services are also featured at Hôtel du Grand Lac Excelsior.

This 4-star Montreux hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 5586 sq ft of conference space
  • 519 sq m of conference space
  • Built in 1907
  • Casino
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hôtel du Grand Lac Excelsior offers 87 accommodations with DVD players and minibars. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Montreux hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Biotonus Clinique has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking; discounts available
  • Limited onsite parking

Food and drink

  • Daily breakfast available 7:00 AM to 10:00 AM for a fee: CHF 23 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Casino
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: CHF 29 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately CHF 23 per person
  • Pet fee: CHF 29 per pet, per night
  • A late check-out fee will be charged
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club.

This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

du Grand Lac Excelsior
du Grand Lac Excelsior Montreux
Hotel du Grand Lac Excelsior
Hotel du Grand Lac Excelsior Montreux
Hotel Grand Lac Excelsior Montreux
Hotel Grand Lac Excelsior
Grand Lac Excelsior Montreux
Grand Lac Excelsior
Du Lac Excelsior Montreux
Hotel du Grand Lac Excelsior Hotel
Hotel du Grand Lac Excelsior Montreux
Hotel du Grand Lac Excelsior Hotel Montreux

Frequently asked questions

How close is Hôtel du Grand Lac Excelsior to the airport?

Hôtel du Grand Lac Excelsior is 41.2 mi (49-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Hôtel du Grand Lac Excelsior have an airport shuttle?

Airport shuttle services are not available at Hôtel du Grand Lac Excelsior.

Does Hôtel du Grand Lac Excelsior offer free breakfast?

Free breakfast isn’t provided at Hôtel du Grand Lac Excelsior, but breakfast is offered for a fee of CHF 23 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Hôtel du Grand Lac Excelsior?

Yes, there's a casino on site.

What time is check-in at Hôtel du Grand Lac Excelsior?

Check-in begins at 3 PM.

Is there free parking at Hôtel du Grand Lac Excelsior?

Free parking is not available at this hotel.

Does Hôtel du Grand Lac Excelsior have a pool?

Hôtel du Grand Lac Excelsior features an indoor pool.

Does Hôtel du Grand Lac Excelsior have a restaurant?

There are 2 onsite restaurants, offering options like a poolside location, garden views, and light fare.

Does Hôtel du Grand Lac Excelsior have a spa?

Pamper yourself with a day at Biotonus Clinique, where you can enjoy hydrotherapy, facials, and body treatments.

How close is Hôtel du Grand Lac Excelsior to downtown Montreux?

Hôtel du Grand Lac Excelsior is 0.4 mi away from Territet.

Hôtel du Grand Lac Excelsior Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 99 out of 331 reviews
Rating 8 - Good. 150 out of 331 reviews
Rating 6 - Okay. 54 out of 331 reviews
Rating 4 - Poor. 18 out of 331 reviews
Rating 2 - Terrible. 10 out of 331 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

June

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In dire need of some TLC

If it wasn't for the stunning view from the balcony and the comfy bed I would have been very disappointed. The rooms are in urgent need of refurbishment to meet the standards expected at the price they charge. Here are my main gripes; No bath robes (only slippers - why?) No tea/coffee facilities Radiators don't work properly, have to use noisy ancient aircon on high to heat the room. No sockets take universal adaptors in the room, only socket that does is the shaver socket in the bathroom. Not ideal to charge electrical items on the sink! Bath stained and chipped as are the tiles. Shaving mirror hinge broken, hangs down from the wall Useless hairdryer attached to the wall, yellowed with age, casing cracked and noisy. Lamp wiring cracked and 'fixed' with tape. The saving grace was the balcony and comfy bed. Tip for the proprietor: Upgrade rooms and balconies - add outside lighting,quality table and chairs and a heater for winter months. This would allow customers to make the most of the view and want to make a return visit
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room with beautiful lake view, very comfortable bed, excellent breakfast and excellent swimming pool facility.
Verified

8/10 Good

Anne

Liked: Cleanliness, room comfort

Oh, so comfy beds with an amazing view!

One of the most comfortable hotel beds I've slept in! Lovely, pillows and duvets. Some parts of the accommodation are a little tired, but this did not distract from the overall welcome and feel of bonhomie in the hotel. The employees, without exception, were courteous, cheerful and made us feel valued. The view from the balcony was everything we'd hoped, location is great.
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Manque un plateau de courtoisie avec la bouilloire pour le thé et cela pour compléter les services de ce magnifique hôtel.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

séjour bien bizarre

Lit extrêmement mou - défoncé, pas d'isolation phonique entre les chambres: des voisins faisant la fête dans leur lit une grande partie de la nuit - ce qui était bien gênant d'entendre leurs ébats....
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

FSNTASTIC VIEWS

We had an amazing room on the 5th floor with a view out over Lake Geneva. Comfortable bed and s great breakfast was slap a plus sling with a fantastic indoor swimming pool. Very helpful, positive, friendly staff. Decor and specifically the carpet are tired and require urgent attention and this spoils what could be an outstanding belle époche hotel.
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortables, sauberes Hotel

tolle Lage des Hotel und ein super Frühstück !!!
Verified

8/10 Good

Susi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, excellent location and great staff. My husband and I really like it and we'll definitely go back!!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Älteres Hotel mit grossen Zimmern mit Seblick

Es ist ein älteres Hotel mit geräumigen, charmant eingerichteten Zimmern. Der grosse Balkon, von dem man einen tollen Blick auf den Genfersee geniesst, ist sensationell. Unser Balkon hätte allerdings einen Anstrich benötigt, und ein Kleiderhaken kam beim Aufhängen der Winterjacke aus der Wand. Das Personal war zuvorkommend und hilfsbereit. Gratisparkplätze hat es deutlich zu wenige. Wir mussten daher eine Parkkarte (5 Franken pro Halbtag) kaufen. Wir hatten Glück, aber auch die öffentlichen Parkplätze in Hotelnähe sind rar. Das Frühstück war Durchschnitt; frische Früchte dürfte man in einem 4-Sterne-Haus eigentlich erwarten. Trotz der kleinen Schwächen würden wir wieder hier übernachten.
Verified

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel great staff food brilliant best scrambled eggs I've ever tasted , views from the room out of this world we have stayed here four times now can't fault it 10/10
Verified

4/10 Poor

Kiny

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hôtel vieillot

Nous avions la chambre 510, la peinture s'écaillait au plafond, le tapis était outre usé avec des brûlures de cigarettes ça et là. Le mobilier était vétuste et la salle datait d'avant guerre... Le vitrage était simple avec vue sur le lac quand même... Je ne recommande pas. En plus, pas de place de parc à disposition...
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room very cold and old fashion, hotel employee very friendly. Good breakfast but close to the window very cold
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Nice, Historic Hotel

The hotel was nice and staff were great. The free WiFi was fast. The hotel's location was convenient to the train and walking distance to everything. The view of the mountains and water was the best from the balcony. We had a loud/rude guest in the next room that we could hear through a connecting door. The front desk called the room and requested the guest keep the noise down which only caused the guest to become more obnoxious. I called the front desk for a room change. We had a new room/key within 5 minutes. The issue was resolved by the room change. Great service and hotel.
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort

FADED GLORY COMING BACK WITH TREMENDOUS VISTA

This is very old. mostly renovated, super gourmet and very expensive Swiss restaurant in a luxury setting in the lobby area. This is an old grand hotel now refurbished as a health resort. Empty rooms are rented to the public...but...amazingly, all rooms have a HUGE stone private terrace overlooking Lake Geneva with a table and chairs. Heat is a problem with floor to ceiling French doors which are not air tight, but large tile bathrooms and nice amenities. Polite staff, and with wifi and parking free, this is a buy for a 3.8 or maybe 4 star hotel. During the jazz festival and ski and summer seasons prices triple....beware that Hotels.com prepaid rates do not inclue modest tax of about $8 a day at check out.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Not so luxury hotel, but you sure pay for it.

Our first impression was that the hotel was old. We were hoping for a more modern hotel and it was difficult to tell from the photos. Maybe this is a historic hotel. The floors creak, the decor was outdated, and they probably need to clean or just replace the curtains, as we found a stain on our them. I've never stayed in a 4 star that didn't really feel like luxury, until this one. The view is what you pay for at this hotel, not the room. The staff was great though. I emailed them and asked for the champagne and rose petals to be set up before our arrival and they did a great job! The negative about this is that the rose petals were fake, which may be normal, I don't know. This is the first time I've asked for this service. As for the champagne, they gave me two options and I chose the "cheaper" of the two, which was still 130 euro. We just happened to see the same bottle of champagne in a store down the street for 44 euro. As best I could tell it was the same, so if that's true, they charge 300% of the original price. Needless to say, I won't ever do that again. The area is nice and it is absolutely beautiful. Next time we will look for a different hotel on the lake to enjoy the view from.
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely visit again....

Fantastic location with breathtaking views of the lake and mountains. Friendly and helpful staff.
Verified

8/10 Good

Aanund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Alt fungerte bra.
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location. Beautiful view.

Lovely location.
Verified

6/10 Okay

Malgorzata

Liked: Cleanliness, staff & service, room comfort

Clean but old fashioned hotel

+good view on the lake +quiet and clean -expensive breakfast -old fashioned equipment -no water,no tea kettle in the room -no shop available nearby
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the balcony of Lake Geneva was outstanding.
Verified

8/10 Good

YONGHYUN

Liked: Room comfort

호수 전망이 매우 훌륭한 호텔

호수 바로앞에 위치한 호텔로 호수 전망이 훌륭합니다. 지하 2층에서 연결되는 호수 바로 앞 산책로를 걸어서 chillon 성 까지 오전에 산책하고 올 만한 거리입니다. 주변 공영 주차장에 무료 주차가 가능합니다. 가격대비 만족할 만한 호텔입니다.
Verified

8/10 Good

Siu Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lakeview hotel in between train station and castle

Quite impressed by decoration especially in the reception lobby. Room size matches expectation. Washroom just average. Small balcony adds quite some marks. Free storage of luggage. A little far from public bus stop (some 12 minutes over walking distance).
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Altehrwürdiges Grand Hotel mit schönster Aussicht

Kongress in Montreux. Hotel hat sehr schöne Lage direkt am Lac Leman. Leider zu Fuss etwas weit weg vom Kongresshotel (dafür gibt es gratis öffentlichen Verkehr).
Verified

2/10 Terrible

Mona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I have stayed at cleaner hostels than this hotel.

Upon check-in, no one helped us with our bags. When we first used our sink, it clogged and instead of fixing it, they gave us the key to another room to use the sink. Having a baby with us, this was incredibly unpractical. To be honest, all this could have been over-looked if it wasn't for the fact that the hotel was incredibly dirty. There was a dead bug on our sheets and peeling paint and rusted balcony. The view is spectacular, but we couldn't even enjoy it because there was construction in the morning that made it impossible to step outside to enjoy it. I know as Americans, we can be neat freaks, but even by European standards I don't think this hotel can be ranked better than 2 stars. It has the facade of what was likely a lovely and stately hotel but in decades past.
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le charme d'autrefois !

Personnel très accueillant et très professionnel.