Hotel Palmas Teotihuacan

3.0 star property
3-star hotel near Divino Redentor Cathedral

Choose dates to view prices

Photo gallery for Hotel Palmas Teotihuacan

Fountain
Fountain
Family Cabin, 2 Bedrooms, Non Smoking, Garden View | Private kitchen
Fountain
Basic Double Room, 2 Queen Beds, Balcony, Garden View | 2 bedrooms, down comforters, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
3 Cda. López Mateos Teotihuacan Centro, Teotihuacan, MEX, 55800
  • Teotihuacan Archaeological Site
    ‪3 min drive‬
  • Pyramid of the Sun
    ‪9 min drive‬
  • Pyramid of the Moon
    ‪10 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪37 min drive‬

Room options

Classic Room

  • Sleeps 2
  • 1 King Bed

Basic Double Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

Family Cabin, 2 Bedrooms, Non Smoking, Garden View

  • 538 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Cabin, 2 Bedrooms, Garden View

  • 689 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Queen Beds

About the neighborhood

Teotihuacan

Teotihuacan Centro stay.With a stay at this Teotihuacan Centro hotel, you'll be within half a mile (1 km) of Divino Redentor Cathedral and 2 miles (3 km) of Palacio de Tetitla & Palacio de Atetelco. Calzada de los Muertos and La Barca de La Fe are also within 2 miles (3 km).

What's nearby

  • Palacio de Tetitla & Palacio de Atetelco - 2 min drive - 1.4 miles
  • Teotihuacan Archaeological Site - 3 min drive - 1.9 miles
  • Animal Kingdom Theme Park - 8 min drive - 5.2 miles
  • Pyramid of the Sun - 9 min drive - 2.4 miles
  • Pyramid of the Moon - 10 min drive - 3.3 miles

Getting around

  • Benito Juarez International Airport (MEX) - 59 min drive

Restaurants

  • ‪Cafe-restaurant "el Balcòn - ‬9 min walk
  • ‪Fonda "Los Compadres - ‬8 min walk
  • ‪Restaurante y Pizzas Don Mincho - ‬5 min walk
  • ‪pastes kiko's Teotihuacan - ‬8 min walk
  • ‪KFC - ‬6 min walk

About this property

Hotel Palmas Teotihuacan

3-star hotel near Divino Redentor Cathedral
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi. A terrace, an arcade/game room, and tour/ticket assistance are also featured at Hotel Palmas Teotihuacan. Free self parking is available.

This 3-star Teotihuacan hotel is smoke free.

  • 14 guestrooms or units
  • Meeting rooms
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Palmas Teotihuacan offers 14 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 135 to 215 for adults and MXN 90 to 165 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 15 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Palmas Teotihuacan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by PayPal and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 135 to 215 for adults, and MXN 90 to 165 for children
  • Rollaway bed fee: MXN 250.0 per day
  • Bed sheets fee: MXN 150 per bed, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, cash, mobile payments, and PayPal. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • Up to 3 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Palmas Teotihuacan.

Property is also known as

HOTEL PALMAS TEOTIHUACAN Hotel
HOTEL PALMAS TEOTIHUACAN Teotihuacan
HOTEL PALMAS TEOTIHUACAN Hotel Teotihuacan

Frequently asked questions

How close is Hotel Palmas Teotihuacan to the airport?

Hotel Palmas Teotihuacan is 24.5 mi (44-min drive) away from the Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) airport, the closest popular airport to the property.

Does Hotel Palmas Teotihuacan have an airport shuttle?

Airport shuttle services are not available at Hotel Palmas Teotihuacan.

Does Hotel Palmas Teotihuacan offer free breakfast?

Free breakfast isn’t offered at Hotel Palmas Teotihuacan, but cooked-to-order breakfast is offered for a fee of between MXN 135 and 215 for adults, MXN 90 and 165 for children.

Is there a casino at Hotel Palmas Teotihuacan?

No, there is no casino at this hotel.

What time is check-in at Hotel Palmas Teotihuacan?

Check-in start time: noon; Check-in end time: 1:00 AM.

Is there free parking at Hotel Palmas Teotihuacan?

This hotel offers free self parking.

Does Hotel Palmas Teotihuacan have a pool?

Hotel Palmas Teotihuacan does not have a pool.

Does Hotel Palmas Teotihuacan have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Palmas Teotihuacan have a spa?

There are no spa services available at this hotel.

How close is Hotel Palmas Teotihuacan to downtown Teotihuacan?

Hotel Palmas Teotihuacan is 0.1 mi away from Teotihuacan.

Hotel Palmas Teotihuacan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALMA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful in anything we need. The only downfall was that we had a clean towel still stained with makeup from previous wash or perhaps previous visit,made us think it was dirty for us.
Stayed 1 night in Jan 2025

8/10 Good

Kloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho mi estadía en este hotel. todo el staff es muy amigable y respetuoso, y que va, las camas son deliciosas, dormí increiblemente bien. está a unos 5 minutos caminando del centro lo cual para mi fue genial por qur no vine en auto solo hay dos quejas principales que podrían traer esta calificación a un 5, y es que, 1. desde mi cuarto, no me salía la opción de internet que el recepcionista dijo que podia usar (esta pegado el nombre de la red en el cuarto pero no me salían)... no lo necesitaba demasiado por que no estaba en el hotel la mayoria del tiempo, pero definitivamente veo como puede ser más inconveniente para otros. la otra es que considero que el buffet estaba un poco caro. si entiendo que pueden venir personas a comer desde afuera, y que ese precio si está justo, pero para los huespedes, es bastante dinero. en general, muy buena experiencia
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Gerhard, Germany

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is very well kept and the hosts are very friendly and helpful. I was in need of medical treatment and ask the owner if he knows a Dr. Without hesitation he offered to drive to a Dr. This is more then anyone can ask for.
Stayed 1 night in Feb 2020

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent place to relax and enjoy site seeing. Will use them again. Very clean and friendly host
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Hiram Winston, MEXICO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente espacio para fin de semana! Con gusto regresamos
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita SJ Teotihuacan

Buena opción sencilla para hacer una visita a la zona de pirámides Teotihuacan
Stayed 1 night in Dec 2024

10/10 Excellent

Mariza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice room, wonderful personnel, but accessibility to reception and housekeeping a bit difficult. Restaurant personnel were helpful to compensate.
Stayed 1 night in Aug 2024

8/10 Good

Erika

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Concepcion

Stayed 1 night in May 2024

8/10 Good

alma rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son muy pequeñas
Stayed 1 night in May 2024

8/10 Good

Pablo

Stayed 2 nights in Apr 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y co
Stayed 1 night in Jul 2023

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su fuente
Stayed 1 night in Feb 2023

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno hotel

Nos dieron la habitacion No 14 y el espacio de la regadera del baño es pequeño ademas de que su diseño es algo incomodo. Por lo demas es bueno este hotel aunque la relacion precio/calidad no es tan alta; siento que es caro en compaacion con la calidad del hotel y sus servicios
Stayed 1 night in Jun 2022

10/10 Excellent

Rosney Alfaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

JOSE MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Que hice mi reserva y resulta q al llegar no aceptaban a mis perrehijos y en internet aparece q si y llame y m dijeron q no había problema q los llevara de todo lo demás es un buen hotel y muy limpio
Stayed 1 night in Nov 2019