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Best Western Plus Diamond Valley Inn

2.5-star property
3510 W Florida Ave, Hemet, CA 1-855-201-7819
3.9 out of 5
Good!
See all 19 travelocity Reviews

"Very courtious and accomodating staff " More

By a verified traveler on Tue 13 Sep 2022

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this Hemet hotel

In Hemet

Within 6 miles (10 km) of this Hemet hotel, you'll find Diamond Valley Lake Marina and Mt. San Jacinto College. Also within 9 miles (15 km) are San Jacinto Mountains and Soboba Springs Country Club.

Free perks

This hotel features an outdoor pool and a gym. Enjoy the spa tub and free perks like full breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a lobby fireplace are also on offer.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Oct 8 - Oct 9

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Diamond Valley Inn ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Diamond Valley Inn

Everyone (14) Couples (3) Family (4)
2 out of 5
An old property not maintained. We had to manhandle our room door to get onto the room. Toilet ran for the 3 days we were there. We reported the problems but nothing was fixed. Staff was unfriendly to our service animal too. We thought a BW PLUS would be much much better.

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 13, 2023 by vicki

Dear Gary Thank you for taking our survey your feedback is very important to us. I did check with front desk for any maintenance slips for repairs and did not find any for your room, I do apologize for this and will talk to my night staff. Noone was aware of you having a service animal as it wasn't on reservation.

5 out of 5

Posted by on Jul 16, 2023

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5 out of 5

Posted by on Mar 12, 2023

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5 out of 5
Very courtious and accomodating staff

Posted by on Sep 13, 2022

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Comment from Hotel Management

Oct 8, 2022 by vicki

Dear RussellSo grateful you took the time to do our survey and very grateful for the compliments! Hope to see you again.

3 out of 5
Price was great, but the rooms are in bad shape. We stayed in room 210 and the mattress has visible staining to it. Pillows were yellow tinted. The fridge cabinet will not close. There’s a broken shelf in the bathroom. White stains on the carpet by the bed (yikes). Bed and pillows were uncomfortable, and despite running the air conditioner the room was insanely stuffy. Do better, Best Western.

Posted by on Jan 1, 2022

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5 out of 5
Clean, good location, friendly

Posted by , from San Ramon on Dec 20, 2021

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5 out of 5

Posted by on Oct 15, 2021

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1 out of 5
There was not much to like. Nothing works. Elevator broken, ice machine broken, 3 of the lights in room missing bulbs, only 3 channels on TV, no maid service. What a dump. Never again.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 23, 2021 by vicki heavin

Dear Guest Thank you for taking our survey your feedback is very important to us. I apologize about the elevator as it was being remodeled and its never a good time for that to be done I know. Our ice machine has been back ordered for awhile now but the good news is it will be here Thursday, the front desk has ice for guests. I do apologize that you didn't have a good stay, I do hope you give us another try, we really want all guests to enjoy their stay with us.

2 out of 5
The room smelled smokey, the bed frames stuck out, so continuously running into them. The room is cramped, and run down, small bathroom, unfinished paint work on the walls, the 110v sockets too loose, our chargers would not stay plugged in. , noisy neighbor, ect, ect.. just a bad experience all the way..

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 28, 2021 by Vicki Asst. manager

I do apologize for the patch work on the walls, we are in the process of repainting the rooms and doing major repairs. I do hope you give us another chance to show you a quality experience as we want for all of our guests

5 out of 5
Except for the dirty sock in closet it was all good

Posted by on Mar 7, 2021

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About the Best Western Plus Diamond Valley Inn

Location 3510 W Florida Ave, Hemet, CA 92545

Property Features

Best Western Plus Diamond Valley Inn offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Best Western Plus Diamond Valley Inn also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Hemet hotel.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Diamond Valley Inn offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Ca Motel Hemet
  • Super 8 Hemet Ca
  • Best Western Plus Diamond Valley Inn Hemet
  • Best Western Plus Diamond Valley Inn
  • Best Western Plus Diamond Valley Hemet
  • Best Western Plus Diamond Valley
  • Best Plus Diamond Valley Hemet
  • Best Western Plus Diamond Valley Inn Hotel
  • Best Western Plus Diamond Valley Inn Hemet
  • Best Western Plus Diamond Valley Inn Hotel Hemet

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.