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Hotel Santa Paula

3.5 star property
3.5-star hotel near Casa Humboldt

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Photo gallery for Hotel Santa Paula

Exterior
Reception
Courtyard view
Restaurant
Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

View in a map
Calle de la Veracruz No. 15, Taxco, GRO, 40200
  • Santa Prisca Cathedral
    ‪2 min walk‬
  • Borda Square
    ‪2 min walk‬
  • Teleferico de Montetaxco
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Taxco

Barrio de la Veracruz stay.With a stay at this Barrio de la Veracruz hotel, you'll be steps from Casa Humboldt and Santa Prisca Cathedral. Silver Museum and Casa Borda Cultural Center are also within half a mile (1 km).

What's nearby

  • Santa Prisca Cathedral - 2 min walk - 0.1 miles
  • Borda Square - 2 min walk - 0.1 miles
  • Silver Museum - 2 min walk - 0.1 miles
  • Guerrero Park - 2 min walk - 0.1 miles
  • Teleferico de Montetaxco - 3 min drive - 1.2 miles

Getting around

  • Benito Juarez International Airport (MEX) - 132 min drive

Restaurants

  • ‪Tacos "El Chino - ‬2 min walk
  • ‪Tia Calla Centro - ‬3 min walk
  • ‪Rosa Mexicano - ‬4 min walk
  • ‪Acerto - ‬3 min walk
  • ‪Hotel Agua Escondida - ‬3 min walk

About this property

Hotel Santa Paula

3.5-star hotel near Casa Humboldt
There's a restaurant on site. WiFi is free in public spaces. Hotel Santa Paula offers its guests an outdoor pool and a children's pool. Hotel Santa Paula also features a terrace, a front-desk safe, and a porter.

This 3.5-star Taxco hotel is smoke free.

  • 15 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Santa Paula offers 15 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 10:00 PM; MXN 240 per day; discounts available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Paula

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 240 per day (1312 ft away; open 7:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:30 AM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Frequently asked questions

How close is Hotel Santa Paula to the airport?

Hotel Santa Paula is 114.1 mi (132-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hotel Santa Paula have an airport shuttle?

Airport shuttle services are not available at Hotel Santa Paula.

Does Hotel Santa Paula offer free breakfast?

Hotel Santa Paula does not offer free breakfast.

Is there a casino at Hotel Santa Paula?

No, there is no casino at this hotel.

What time is check-in at Hotel Santa Paula?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Santa Paula?

Free parking is not available at this hotel.

Does Hotel Santa Paula have a pool?

Hotel Santa Paula features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:30 AM to 9:00 PM.

Does Hotel Santa Paula have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santa Paula have a spa?

There are no spa services available at this hotel.

How close is Hotel Santa Paula to downtown Taxco?

Hotel Santa Paula is 0.1 mi away from Taxco.

Hotel Santa Paula Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 88 reviews
Rating 8 - Good. 18 out of 88 reviews
Rating 6 - Okay. 3 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good vibes
Stayed 3 nights in May 2025

8/10 Good

Luis, Ciudad De Mexico

Liked: Cleanliness, staff & service
Room was bit noisy
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Taxco and terminal. Helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Vianey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Uriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepción, la estancia, todo súper, solo un poco más de coctelería para la estancia en la alberca.
Stayed 2 nights in Jan 2025

10/10 Excellent

Denys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The territory of the hotel is beautiful, especially breakfast terrace!
Stayed 1 night in Jan 2025

10/10 Excellent

Porfiria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and clean. The staff were nice and helpful. Will definitely go back and stay there.
Stayed 1 night in Mar 2024

8/10 Good

MARIA, ALLEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rosa, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants
Stayed 2 nights in Nov 2022

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the pool is a welcome extra
Stayed 1 night in Aug 2022

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 4 nights in Oct 2021

10/10 Excellent

Enriqu

Stayed 2 nights in Sep 2021

10/10 Excellent

Daniel, Maspeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Beautiful, clean hotel, and centrally located. We also like the restaurant for breakfast.
Stayed 2 nights in Aug 2021

10/10 Excellent

Michael J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonita,Bonita,Bonita

The hotel was a find! In walking distance of the town square, we enjoyed our stay. Rooms were. Very clean and the hotel is beautifully appointed. Restaurant serve is limited; dueto lack of tourists, but Taxco affords multiple choices in restaurants and cafes.
Stayed 1 night in Feb 2021

10/10 Excellent

Cassandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Staff, service and room were excellent!!
Stayed 6 nights in Sep 2020

10/10 Excellent

Jonathan O

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

Pros: Beautiful hotel, nice location, pretty rooms, good food at the restaurant Cons: Limited street parking, no AC but the fan was perfectly fine because it wasn’t super hot
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel está hermoso con deliciosa comida en su restaurant y localidad era perfecto porque está cerca a la región turística. La asistencia de los trabajadores era excelente. Very beautiful hotel with excellent food and excellent location to all the shopping. The staff was excellent.
Stayed 1 night in Nov 2020

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place quiet
Stayed 1 night in Nov 2020

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taxco hotel stay Santa Paula

The location of this hotel is very central and we could easily walk to the main sites. The hotel is small but friendly and clean.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
upgraded to a king, room was very small, unappropriate for king bed. very tight squeeze to access bathroom. needed to step into shower to close bathroom door. Hotel does not provide maid service, no towels changed or toilet paper refill. I inquired at front desk if the maid was going to clean at all and was told to do it myself. staff very unfriendly (except our waiter, who was very pleasant). could be due to expedia's booking process, but would not recommend this hotel, especially for the cost. this was the most expensive (by far) of six hotels we booked during three weeks in Mexico, and the only one I would not recommend.
Stayed 2 nights in Dec 2019

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing place to stay. Highly recommend In all areas. Easy to walking to central zocalo. Great restaurant can’t say enough but do yourself a favor and stay here
Stayed 2 nights in Nov 2019