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Grand Hotel Kempinski High Tatras

5.0 star property
Upscale ski hotel with spa

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Grand Hotel Kempinski High Tatras

Photo gallery for Grand Hotel Kempinski High Tatras

Indoor spa tub
Presidential Suite | Premium bedding, down comforters, minibar, in-room safe
Lobby
Couples treatment rooms, body treatments, aromatherapy
Premium bedding, down comforters, minibar, in-room safe

Overview of Grand Hotel Kempinski High Tatras

Reviews
9.6

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Spa
  • Parking availableParking availableParking available

Explore the area

Map
Kupelna 6, Strbske Pleso, Štrba, 059-85
  • Popular LocationŠtrbské pleso12 min walk
  • Popular LocationTatra National Park Slovakia20 min walk
  • AirportPoprad (TAT-Poprad - Tatry)21 min drive
  • Popular LocationGerlachovsky Stit35 min drive

Room options

View all photos for Grand Room, Lake View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, Lake View (Deluxe)

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Lake View

View from room

Deluxe Room, Lake View

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite (Deluxe Janosik)

Grand Suite (Deluxe Janosik) | Premium bedding, down comforters, minibar, in-room safe

Grand Suite (Deluxe Janosik)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, View

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, View (Deluxe)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Lake View

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Lake View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, Lake View (Deluxe)

  • 388 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

View from room

Deluxe Room, Lake View

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Krivan)

Premium bedding, down comforters, minibar, in-room safe

Superior Suite (Krivan)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Attic)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite (Attic)

  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite (Deluxe Tower)

Premium bedding, down comforters, minibar, in-room safe

Grand Suite (Deluxe Tower)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, View

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, View (Deluxe)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Romantic)

Suite (Romantic) | Premium bedding, down comforters, minibar, in-room safe

Suite (Romantic)

  • 883 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • 915 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds

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The price is $260
per night
$294 total
includes taxes & fees
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About the neighborhood

Štrbské Pleso

Mountain getaway .Within a 15-minute walk of the hotel, you'll find Tatra National Park and Štrbské pleso. Tatra National Park Slovakia is within 2 miles (3 km) and Hrebienok is within 12 miles (20 km).

What's nearby

  • Štrbské pleso - 12 min walk
  • Tatra National Park Slovakia - 20 min walk
  • Hrebienok - 21 min drive
  • Ski Resort Tatranská Lomnica - 32 min drive
  • Gerlachovsky Stit - 35 min drive

Getting around

  • Strbske Pleso Station - 4 min walk
  • Poprad (TAT-Poprad - Tatry) - 22 min drive

Restaurants

  • Restaurant Stará Pošta - 5 min walk
  • Koliba Patria - 7 min walk
  • Koliba Žerucha - 13 min drive
  • Bufet Horec - 4 min walk
  • Caffé & crepes - 5 min walk

About this property

Grand Hotel Kempinski High Tatras

Upscale ski hotel with spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Grand Hotel Kempinski High Tatras helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, a complimentary children's club, and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Štrba hotel.

  • 98 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2370 sq ft of conference space
  • 220 sq m of conference space
  • Breakfast available (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hotel Kempinski High Tatras offers 98 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Štrba hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Zion Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Czech, English, German, Hungarian, Polish, Russian, Slovak

Property amenities

Family friendly

  • Arcade/game room
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (EUR 50 per day; includes in/out privileges)
  • Valet parking on site (EUR 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (33 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night (maximum EUR 70 per stay)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 110.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • Self parking fee: EUR 50 per day (in/out privileges)
  • Valet parking fee: EUR 50 per night
  • Pet fee: EUR 40 per pet, per night (maximum EUR 70 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

Children under 18 years old are allowed in the swimming pool until 8 PM only.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Strba
Grand Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Kempinski High Tatras Strba
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel
Grand Hotel Kempinski High Tatras Štrba
Grand Hotel Kempinski High Tatras Hotel Štrba

Frequently asked questions

How close is Grand Hotel Kempinski High Tatras to the airport?

Grand Hotel Kempinski High Tatras is 15 mi (22-min drive) away from the Poprad (TAT-Poprad - Tatry) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hotel Kempinski High Tatras?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Kempinski High Tatras on Jun 2, 2024 start from $264.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel Kempinski High Tatras have an airport shuttle?

Grand Hotel Kempinski High Tatras offers an airport shuttle 24 hours a day, for a charge of EUR 35 per vehicle, one way.

Does Grand Hotel Kempinski High Tatras offer free breakfast?

Grand Hotel Kempinski High Tatras offers free self-serve breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Hotel Kempinski High Tatras?

No, there is no casino at this hotel, but Casino Excel (24-min drive) is nearby.

What time is check-in at Grand Hotel Kempinski High Tatras?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Hotel Kempinski High Tatras?

Free parking is not available at this hotel. Self parking is available for EUR 50 per day, and valet parking for EUR 50 per night.

Does Grand Hotel Kempinski High Tatras have a pool?

Grand Hotel Kempinski High Tatras features an indoor pool.

Does Grand Hotel Kempinski High Tatras have a restaurant?

Yes, there is a restaurant on site.

Does Grand Hotel Kempinski High Tatras have a spa?

Pamper yourself with a day at Zion Spa, where you can enjoy body wraps, hot stone massages, and body scrubs.

How close is Grand Hotel Kempinski High Tatras to downtown Štrba?

Grand Hotel Kempinski High Tatras is 0.4 mi away from Štrbské Pleso.

Grand Hotel Kempinski High Tatras Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 165 out of 197 reviews" "
Rating 8 - Good. 25 out of 197 reviews" "
Rating 6 - Okay. 4 out of 197 reviews" "
Rating 4 - Poor. 1 out of 197 reviews" "
Rating 2 - Terrible. 2 out of 197 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had high hopes for this hotel, it was overall disappointing. We were given a room with a view to some rocks we had to pay extra to have something to see. They said that since we booked through Expedia....we don t get the same advantages as other customers, this is not a 5 star thing to say at the reception. The restaurant food was simply atrocious, I paid 60 euros for the worst piece of stake I had in my life, ever. Do NOT go to that restaurant, you have been warned. The bar and the spa are the only things we actually liked, 99% of the staff are very well trained and very polite.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gerald M

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much a top luxury Hotel with priced accordingly. Staff and service excellent. Spa great for relaxing with Bar service and stunning views. Rooms luxurious and views either side of the Hotel stunning. The Hotel set on the beautiful Strba Tarn against a backdrop of stunning mountains. Great walks / hiking trails very worthwhile but note they are long and quite hard to hike (proper footwear essential). Highly recommended Hotel. Thank you for our stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Johnny Mai

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel situated by the lake. Highly recommended, the staff were super friendly and the facilities were top notch.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is exceptional. It's the most famous in Slovakia. The service is perfect. Has great rooms. Amazing food. Great spa with indoor pool. Area is gorgeous.
Stayed 1 night in Apr 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

JAROSLAW

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

6/10 Okay

Jana

Stayed 2 nights in Dec 2022

2/10 Terrible

MALGORZATA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is beautifully situated, staff helpful, breakfast delicious. There is one huge problem. Our room was horrible. Bed was not even 3 stars range. We couldn't belive our eyes. So our advise is : if you are not staying in top price room dont bother. Not worth your money.
Stayed 4 nights in Jul 2022

6/10 Okay

Milan, Coralville

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The property/service/staff does not live up to the usual Kempinski standard. The signature smell of this property is an ever-present somewhat coal-like smoke from the fireplace - starting with the lobby and affecting the outside.
Stayed 1 night in May 2022