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Pennyhill Park Hotel And Spa

3.5 star property
Family-friendly 3.5-star hotel with 2 restaurants

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Photo gallery for Pennyhill Park Hotel And Spa

Exterior
Creator video
Staircase
Courtyard
Outdoor dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
London Road, Bagshot, England, GU19 5EU
  • Place, Lightwater Country Park
    ‪4 min drive‬
  • Place, Ascot Racecourse
    ‪16 min drive‬
  • Place, LEGOLAND® Windsor
    ‪26 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Traditional Double Room

Traditional Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Traditional Double Room

  • 380 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Smart Double Room

Smart Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Smart Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 313 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Junior Suite

Classic Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Classic Junior Suite

  • 915 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Plush Junior Suite

Plush Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Plush Junior Suite

  • 915 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • 915 sq ft
  • 9 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bagshot

In Bagshot .You'll find Windlesham Golf Club and Camberley Theatre within 3 miles (5 km) of this hotel. The Atrium and Berkshire Golf Club are also within 3 miles (5 km).

What's nearby

  • Lightwater Country Park - 4 min drive - 1.5 miles
  • Lapland UK - 11 min drive - 5.2 miles
  • Ascot Racecourse - 16 min drive - 6.0 miles
  • LEGOLAND® Windsor - 26 min drive - 11.9 miles
  • Windsor Castle - 34 min drive - 14.8 miles

Getting around

  • Bagshot Station - 2 min drive
  • Farnborough (FAB) - 30 min drive

Restaurants

  • ‪Central Convenience, Camberley - ‬4 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Troy Meze Grill - ‬6 min drive
  • ‪King Arms - Hungry Horse - ‬17 min walk
  • ‪Caffe Amore - ‬4 min drive

About this property

Pennyhill Park Hotel And Spa

Family-friendly 3.5-star hotel with 2 restaurants
Pennyhill Park Hotel And Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi and wired Internet for a fee.

Business amenities include a 24-hour business center and meeting rooms. An outdoor pool, a health club, and a sauna are also featured at the family-friendly Pennyhill Park Hotel And Spa. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Bagshot hotel.

  • 124 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Built in 1884
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool
Pennyhill Park Hotel And Spa offers 124 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

The onsite spa has 21 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 32 for adults and GBP 32 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator on request

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 02 to January 24:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 32.00 for adults and GBP 32.00 for children
  • Pet fee: GBP 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Pennyhill Park Hotel Bagshot
Pennyhill Park Hotel
Pennyhill Park Bagshot
Pennyhill Park
Pennyhill Park Hotel And The Bagshot
Pennyhill Park Hotel And The Spa Bagshot, England - Surrey
Pennyhill Park Hotel And Country
Pennyhill Park And Spa Bagshot
Pennyhill Park Hotel And Spa Hotel
Pennyhill Park Hotel And Spa Bagshot
Pennyhill Park Hotel And Spa Hotel Bagshot

Frequently asked questions

How close is Pennyhill Park Hotel And Spa to the airport?

Pennyhill Park Hotel And Spa is 10.9 mi (30-min drive) away from the Farnborough (FAB) airport, the closest popular airport to the property.

Does Pennyhill Park Hotel And Spa have an airport shuttle?

Airport shuttle services are not available at Pennyhill Park Hotel And Spa.

Does Pennyhill Park Hotel And Spa offer free breakfast?

Free breakfast isn’t provided at Pennyhill Park Hotel And Spa, but buffet breakfast is offered for a fee of GBP 32.00 for adults and GBP 32.00 for children. It's available every day from 7:00 AM to 10 AM.

Is there a casino at Pennyhill Park Hotel And Spa?

No, there is no casino at this hotel.

What time is check-in at Pennyhill Park Hotel And Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Pennyhill Park Hotel And Spa?

This hotel offers free self parking and valet parking.

Does Pennyhill Park Hotel And Spa have a pool?

Pennyhill Park Hotel And Spa features an indoor pool and an outdoor pool.

Does Pennyhill Park Hotel And Spa have a restaurant?

Yes, there are 2 restaurants on site. One of the dining venues will be closed seasonally each year from January 02 to January 24.

Does Pennyhill Park Hotel And Spa have a spa?

This hotel has a spa, which features body scrubs, massages, and facials.

How close is Pennyhill Park Hotel And Spa to downtown Bagshot?

Pennyhill Park Hotel And Spa is 0.7 mi away from Bagshot.

Pennyhill Park Hotel And Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 269 reviews
Rating 8 - Good. 54 out of 269 reviews
Rating 6 - Okay. 31 out of 269 reviews
Rating 4 - Poor. 7 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Relies on the neighbourhood!

Well, when you pay a price beginning with a 4, you expect value for money! This was a poor standard hotel, I hear the hotel inspector graded it 2/5, I think he was generous! Concierge were great, check in easy, door to the room, handle cane off in my hand! Single glazing windows in the room, thought the birds were in my room upon entry, radiators screaming air in them, awful snowy tv picture and insulted with the old "it's the weather" excuse when reported, wonder what they say in summer! Shower was disgraceful, I had to wiggle round to find a jet stream of water strong enough to get my shampoo off! Clogged up with limescale, obviously never checked! Lovely spa, but the steam and sauna both closed for maintainance! Overall my stay was not at all impressive! Cannot see where they get the room rate from, probably relying on the fact they're in an expensive neighbourhood as its certainly not the hotel which demands such expense! Reported, including photographs, to the manager, I got ... Sorry! Next time I'm in the area I'll book elsewhere!
Verified

6/10 Okay

Daniel

Liked: Cleanliness

Underperforming Asset

For $1,000/night, there are a few things I would expect to receive, such as valet parking, fully trained staff and maybe an update to very tired room decor. Everyone was very friendly, our dinner at The Latymer was sublime, the spa facilities are quite nice, but the whole place is in dire need of a facelift and a comprehensive staff training...
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Abdoulie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my entire stay and felt very welcomed Thank you to the wonderful team at Pennyhillpark especially the Hillfield staff
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not great.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

TEERTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The gift that keeps on giving

Once again this was an excellent place to come and relax. The spa is incredible, the food superb and the service is top notch. Drinks at the pool are pricey but one of life’s necessities. Stay for two nights and leave 5pm on the second day. Book spa appointments well in advance.
Poolside
The largest scallop in the world
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as always
Stayed 3 nights in May 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Terrible check in experience- long queue then room not ready. Brasserie for lunch also terrible service. However the rest of our stay was good. Dinner in Brasserie much better (different staff who were great).
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with the most amazing spa and grounds.
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I loved Pennyhill! And have been dying to go for almost 4 years. I booked to go back in January, of course nobody knew Covid would happen. However I was disappointed when I arrived, to find that most spa facilities including all the experience rooms were closed. I had no email prior to let me know, and nobody at check in told me when we arrived. So unfortunately overall I am disappointed which is a shame as I was so looking forward to it. If I had been told beforehand, we would have all chosen to postpone until next year when all facilities were in use
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay. Lovely time spent at the spa, room fantastic and great food at the Brasserie restaurant
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

romantic couple break

Really nice short couple break . Enjoy swimming pool and spa area . Breakfast was amazing
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Break away

Simply superb, even with the C19 restrictions in place, the stay was lovely.
Stayed 1 night in Aug 2020
Verified

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good in summertime....

We have stayed here twice- once in July, and once between Christmas and New Year. In summer it’s fab- using the space outside means it doesn’t feel crowded at all, and if the weather is good it feels like you’re abroad. In winter, it felt packed and there were numerous groups of people who felt to be honest as if they were there because they’d found a cheap deal somehow? Maybe that was just for the spa. There weren’t enough loungers, so was impossible to rest in between swim/sauna sessions and overall I really didn’t enjoy it. However the rooms are a good size and comfortable, and the bathrooms lovely. My one criticism would be that both times the room was sweltering and the windows barely open so impossible to get fresh air in there. The Mitchelin star restaurant is superb, and the service and sommelier fantastic- worth the money spent for sure.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ground and building, the staff was really helpful.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Peter

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Very disappointing

Very Disappointing. Pool hot tub - closed. The 3 Canadian hot tubs - closed. The only other hot tub outside - well, let’s just say it was as if Club 18-30 were having a drunken party in there! Towels, dressing gowns littered the areas and the drunk ‘clubbers’ from outside just helped themselves to any gown and any flip-flops! The lady next to me in the sauna had to run out and save hers as it had her phone in it and they were just going to take it...??!! Nothing was safe. To make matters worse we went back to our room at 17:30 and they hadn’t even cleaned our room...!! The lady at reception didn’t really give a damn & wasn’t apologetic in any way. Thank goodness for the 2 concierge gents - they were superb and looked after us and made us welcome whilst we stayed in reception & waited for our room to be cleaned! I have no idea how this can even considered 5 star. It’s not exclusive, the spa area / pool was nothing better than Coral Reef in Bracknell. Seriously felt like Club 18-30 in there! Had room service, asked for some fruit too - didn’t get any, no explanation or apology. There are lots of better spa hotels in the local area, all with better service, cleaner facilities and better value. Hugely disappointing.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Weekend Break

Visited with my husband for a weekend break. The room we had was nice and a good size, bed was also very comfy. Would recommend taking bottles of still water as you only get one small bottle in the room for 2 people plus one sparkling and not easy to get cold water from the mixer taps. Small bottles can be purchased for £5. The hairdryer was ok but the cord did not stretch easily from the distance between the low socket and the mirror height so if staying again would take my own. We enjoyed the food and drinks that we had in the bar and brasserie but there was not enough staff on in the bar at lunch and early evening so service was very slow and not great, you could see though the staff on duty were trying their best. We visited the spa Saturday afternoon and Sunday. Our experience on the Saturday was really disappointing as it was so busy we couldn't get loungers or able to use any of the spa pools. On the Sunday morning we had asked reception if it might be quieter and they were adamant it would be even busier and they wouldn't recommend it, we did give it a go however and did find it quieter than Saturday and we were able to use the spa pools and get loungers which made for a better experience. We found some areas dirty assumingly due to the sheer volume of spa users but the dirt was still there on Sunday which meant they hadn't been cleaned in between. In terms of service and experience it felt more like a 4* not a 5* hotel and is somewhat oversold by their marketing.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Very busy! Service suffered as a result. Spa facilities are the draw with this hotel. Standards have slipped simce first stayimg at the property over 10 years ago.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms are amazing - even basic ones. Spa was great. There was no space in brasserie for dinner so book ahead - we did a walk in in the bar which was really nice but service was awful and so slow.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Torquill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the best place ever!

A totally amazing experience. The staff were amazing and everyone went the extra mile to make us feel special.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

A lovely hotel, and great service. The doorman who researched cigars for my husband was particularly good. A surprisingly personal feel, given how large the hotel is.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t think is a 5 star

Great hotel but the food was not up to scratch
Golf course
Golf ⛳️
Hotel
Spar
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely beautiful! We had such an amazing time, very relaxed.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for our anniversary. Room a little dusty but hotel very responsive rectifying this. Fab staff and quick service. Would highly recommend and would return to the hotel and spa. Spa was wonderful, best massage I’ve ever had!
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was marred by a poor quality hot buffet breakfast, that was far from hot. It was very surprising that a 5 star hotel would not offer a freshly cooked hot full English breakfast. Whilst there were 3 or 4 a la carte options on the menu these referred to omelettes and kippers etc. Added to this, the fact that there was no Maitre d present or any other person of authority in the Dining Room added to a failure on the part of the hotel. The waiting staff consisted of two or three youngsters, that looked like school leavers. For the price of the rooms, my wife and I expected a superior experience, however we left feeling that we had not received value for money.
Stayed 1 night in Sep 2019