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Hotel Description

Family-friendly upscale hotel with 4 restaurants

Close to airport

A stay at this Dayuan District hotel places you within 6 miles (10 km) of Gloria Outlets and 9 miles (15 km) of Taoyuan International Baseball Stadium. Zhuwei Fishing Port is within 9 miles (15 km) and Jungli Night Market is within 16 miles (25 km).

Luxury amenities

A full-service spa, 4 restaurants, and an indoor pool are all featured at this luxury hotel. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a roundtrip airport shuttle.

Free Internet, refrigerators

Boasting comforts like pillow menus and down comforters, the 516 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. 24-hour room service, refrigerators, and free bottled water are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$108* Per night/room Feb 17 - Feb 18

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Suite, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Taipei Taoyuan International Airport ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Taipei Taoyuan International Airport

Everyone (4) Family (1)
2 out of 5
I called a day before from Japan to remind them my husband is very allergic to down feathers and to please remove everything in the room that is down. They assured me not to worry and housekeeping will change everything out. We were transiting in Taipei and connecting flight the next morning . We arrived at hotel 11pm as we had to wait 30 mins for the hotel shuttle. Check in was pleasant enough. I asked again at check in if room is feather free. The girl assured me it was. When we arrived in the room, every pillow and the comforter were all down . Could not get anyone to answer phone, so had to go back downstairs. The front desk was very apologetic and said they will switch us to another room. We waited another 45 mins to get the new room. By then, it was way past midnight. When we arrived new room, ( which was on executive floor) the blankets were very thin and the size of the airline blanket. I tried calling housekeeping, but phone did not work. So I had to make another trip downstairs. Waited another 15 mins before addition airline blanket came. When we finally cleaned up, we discovered there were no face cloth. By then we were exhausted. Decided to just crash in bed as we had to catch the airport shuttle at 630am. The hotel itself is very nice and the front desk staff all very courteous. Just follow through system from front desk to housekeeping is not working .

Posted by on Dec 30, 2019

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1 out of 5

Posted by on Dec 24, 2019

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5 out of 5

Good

Food on Restaurant on 1st floor was not as good as advertised.

Posted by , from WA on May 12, 2018

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5 out of 5

26 hours spent in Taiwan

My wife and I wanted to break up our return trip from Bali- spent the night at Novotel with an 11:30 PM departure the next day- The hotel staff helped us plan a trip to the 101 tower and mall using the excellent train and subway system- the hotel looked after our luggage and let us shower in the fitness facility after trekking to downtown- Along with good food choices and a great room, our experience was quality.

Posted by , from California on Jun 28, 2017

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5 out of 5

nice hotel close to the airport

Pros: room, fitness center, restaurant
Cons: there are some work going on around the hotel
Location: it is near the airport. All things to do are near the airport
Good food, customer service, room is comfortable, clean. Nice facilities

Posted by , from Santa Clara, CA on Aug 30, 2015

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Comment from Hotel Management

Oct 2, 2015 by Eric

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

5 out of 5

Excellent experience.

Pros: Free breakfast, Free Internet, Quiet
Novotel a new hotel and is located within a very easy distance of the Taipei Taoyuan International airport. Their shuttle service is easy to use and available starting at 6AM. This hotel is great for business meetings or a long layover between flights. The breakfast buffet is nothing short of amazing. The rooms are spacious and comfortable and the staff is fantastic. Would definitely book again.

Posted by , from New York, NY, USA on Jun 2, 2012

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Comment from Hotel Management

Nov 22, 2014 by Eric

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

5 out of 5

Novotel is a very modern airport hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, close to airport, english spoken
Novotel is located 5 minutes away from airport. I let them know of my arrival via email, a representative met me with a sign and escorted me to the free shuttle. Despite being close to airport it was very quiet. Rooms very nice. Beds were hard, but that seems to be standard in Taiwan. It has a free shuttle to the High Speed Rail station which delivers you to Taipei in a matter of 20 minutes and costs about $10 ($2.50 for seniors). Excellent variety of food for breakfast, huge restaurant area. Lobby very spacious and ultramodern. Bar, convention area, courteous staff with good knowledge of English.

Posted by , from Eugene, OR on May 28, 2012

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Comment from Hotel Management

Nov 22, 2014 by Eric

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

4 out of 5

convenient location if you have an early flight or transit

5 min taxi ride from the airport. very clean and front staff were very helpful.

Posted by , from Los Angeles, CA on Feb 7, 2011

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Comment from Hotel Management

Nov 22, 2014 by Eric

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

4 out of 5

Great hotel!

5-star quality! Staff members were friendly, considerate, and helpful. Restaurant and Q-bar provided great food

Posted by on Jan 6, 2011

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Comment from Hotel Management

Nov 22, 2014 by Eric

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

About the Novotel Taipei Taoyuan International Airport

Location No. 1-1, Hangzhan South Road, Taoyuan City, 33758

Property Features

Novotel Taipei Taoyuan International Airport offers its guests a full-service spa, an indoor pool, and a steam room. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 7201 square feet (669 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Novotel Taipei Taoyuan International Airport. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis. This 4.5-star Taoyuan City hotel is smoke free.

  • 516 guestrooms or units
  • 9 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 7201 sq ft of conference space
  • 669 sq m of conference space
  • Built in 2009
  • Coffee shop
  • Kid's club (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Taipei (TPE-Taoyuan Intl.) (5.8 km / 3.6 mi)
  • Train station: Taoyuan Taiwan High Speed Rail Station (9.1 km / 5.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Taipei Taoyuan International Airport offers 516 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 5:30 AM to 10:30 AM and on weekends from 5:30 AM to 11:00 AM.

The Square, South wing - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Wei Fang - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

QBar - This lobby lounge specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Premier Lounge - Onsite bar. Happy hour is offered. Reservations are required. Open daily.

Deli Shop - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Spa Services

In Balance SPA has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Reflexology
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5:30 AM to 1:30 AM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 5:30 AM to 1:30 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 1200.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

One child under 16 years of age may stay free of charge in an extra bed. For more details, contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Parking height restrictions apply
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: TWD 1500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: TWD 605 for adults and TWD 303 for children (approximately)
  • Rollaway bed fee: TWD 1200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Taipei
  • Novotel Taipei Hotel
  • Novotel Taipei Hotel Taoyuan International Airport
  • Novotel Taipei Taoyuan International Airport
  • Novotel Taoyuan International Airport
  • Novotel Taoyuan International Airport Taipei
  • Taipei Novotel
  • Taipei Taoyuan International Airport
  • Taoyuan International Airport Taipei
  • Novotel Taipei Taoyuan International Airport Hotel Dayuan
  • Novotel Taipei Taoyuan International Airport Hotel
  • Novotel Taipei Taoyuan International Airport Dayuan
  • Novotel Taipei Taoyuan Dayuan
  • Novotel Taipei Taoyuan Airport
  • Novotel Taipei Taoyuan International Airport Hotel
  • Novotel Taipei Taoyuan International Airport Taoyuan City
  • Novotel Taipei Taoyuan International Airport Hotel Taoyuan City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.