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The Westin Resort Guam

5.0 star property
5-star beachfront resort near Tarza Magical Adventure Zone and Water Park

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Photo gallery for The Westin Resort Guam

2 outdoor pools, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
Bar (on property)
On the beach, free beach cabanas, beach umbrellas, beach towels
Meeting facility
Villa, 2 Bedrooms, Terrace (Oceanfront) | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
105 Gun Beach Road, Tumon, Tamuning, 96913
  • Place, Dusit Place Shopping Center
    ‪5 min walk‬
  • Place, T Galleria by DFS
    ‪7 min walk‬
  • Place, Tarza Magical Adventure Zone and Water Park
    ‪7 min walk‬
  • Airport, Guam (GUM-A.B. Won Pat Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Partial Ocean View

7.4 out of 10
Good
(11 reviews)
  • Partial ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (Balcony)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Ocean View (Balcony)

  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View (Corner)

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Superior Room, 1 King Bed, City View (Corner)

  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Balcony)

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Room, 1 King Bed, Ocean View (Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Accessible)

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Room, 1 King Bed, Balcony (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Partial Ocean View (Executive Level)

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Executive Room, 1 Double Bed, Partial Ocean View (Executive Level)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 2 Queen Beds, Ocean View (Executive Level)

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Executive Room, 2 Queen Beds, Ocean View (Executive Level)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Ocean View, Executive Level

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Ocean View, Executive Level

  • Ocean view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Oceanfront

Executive Room, 1 Double Bed, Oceanfront | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 Double Bed, Oceanfront

  • Ocean view
  • 549 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Oceanfront

Executive Room, 1 Double Bed, Oceanfront | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 Double Bed, Oceanfront

  • Ocean view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

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Executive Suite, 1 Bedroom, Executive Level

  • Ocean view
  • 840 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

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Executive Suite, 1 Bedroom, Executive Level

  • Ocean view
  • 840 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Oceanfront

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Executive Level

Royal Suite, 1 Bedroom, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe

Royal Suite, 1 Bedroom, Executive Level

  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa, 2 Bedrooms, Terrace (Oceanfront)

Villa, 2 Bedrooms, Terrace (Oceanfront) | Premium bedding, down comforters, pillowtop beds, in-room safe

Villa, 2 Bedrooms, Terrace (Oceanfront)

  • 1345 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Executive Level

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 King Bed, Executive Level

  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Corner

  • City view
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

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View from room

Dusit Beach Resort Guam

Tumon
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 1,180 reviews
$205 nightly
The price is $228
Mar 29 - Mar 30
Total with taxes and fees
Dusit Beach Resort Guam

About the neighborhood

Tamuning

Beachside getaway.Within a 10-minute walk of this Tumon resort, you'll find Tarza Magical Adventure Zone and Water Park and T Galleria by DFS. Also, Dusit Place Shopping Center is within half a mile (1 km) and Tumon Sands Plaza is within 2 miles (3 km).
View more Resorts in TamuningOpens in a new window

What's nearby

  • Dusit Place Shopping Center - 5 min walk - 0.3 miles
  • T Galleria by DFS - 7 min walk - 0.4 miles
  • Tarza Magical Adventure Zone and Water Park - 7 min walk - 0.4 miles
  • Aquarium of Guam - 8 min walk - 0.5 miles
  • Tumon Sands Plaza - 13 min walk - 0.7 miles

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 11 min drive

Restaurants

  • ‪Rootz - ‬4 min walk
  • ‪Meskla Dos - ‬3 min walk
  • ‪Uomaru-Honten - ‬2 min walk
  • ‪Eggs'n Things - ‬4 min walk
  • ‪Honolulu Coffee Co - ‬5 min walk

About this property

The Westin Resort Guam

5-star beachfront resort near Tarza Magical Adventure Zone and Water Park
Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. Bring your whole family to The Westin Resort Guam for summer fun including 2 outdoor swimming pools, a children's pool, and snorkeling.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Self parking is free.

This 5-star Tamuning resort is smoke free.

  • 1 building
  • 432 guestrooms or units
  • 21 levels
  • 3 dining venues
  • 7082 sq ft of conference space
  • 658 sq m of conference space
  • Built in 1997
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Westin Resort Guam offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Tamuning resort provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Front of property - evening/night
RIHGA Royal Laguna Guam Resort
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, 769 reviews
$145 nightly
The price is $161
Mar 10 - Mar 11
Total with taxes and fees
RIHGA Royal Laguna Guam Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Beach toys
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 3 mi
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 41.80 for adults and USD 25.30 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 120 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 77.7 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 25.30 for children
  • Fee for in-room wireless internet: USD 0 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 5 (one-way), (up to 5 years old)
  • Pet fee: USD 120 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 77.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Guam Westin Resort
Westin Guam
Westin Guam Tamuning
Westin Resort Guam
Westin Resort Guam Tamuning
The Westin Resort Guam Resort
The Westin Resort Guam Tamuning
The Westin Resort Guam Resort Tamuning

Frequently asked questions

How close is The Westin Resort Guam to the airport?

The Westin Resort Guam is 3.2 mi (11-min drive) away from the Barrigada - A.B. Won Pat International Airport (GUM) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Resort Guam?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at The Westin Resort Guam on Apr 1, 2026 start from $228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Resort Guam have an airport shuttle?

The Westin Resort Guam offers an airport shuttle 24 hours a day, on request, for a charge of USD 70 per vehicle, one-way.

How close is The Westin Resort Guam to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Westin Resort Guam offer free breakfast?

Free breakfast isn’t provided at The Westin Resort Guam, but buffet breakfast is offered for a fee of USD 41.80 for adults and USD 25.30 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at The Westin Resort Guam?

No, there is no casino at this resort.

What time is check-in at The Westin Resort Guam?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at The Westin Resort Guam?

This resort offers free self parking.

Does The Westin Resort Guam have a pool?

The Westin Resort Guam features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.

Does The Westin Resort Guam have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does The Westin Resort Guam have a spa?

There are no spa services available at this resort.

How close is The Westin Resort Guam to downtown Tamuning?

The Westin Resort Guam is 3 mi away from Tamuning.

The Westin Resort Guam Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 369 out of 1002 reviews
Rating 8 - Good. 358 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Braydon

Liked: Staff & service, amenities, property conditions & facilities
great pool bar
Stayed 2 nights in Oct 2025

10/10 Excellent

Sammy Michel De Araujo

Stayed 1 night in Dec 2025

10/10 Excellent

Elorde, Lake havasu city

Stayed 5 nights in Nov 2025

10/10 Excellent

Elorde, Lake havasu city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Would go back again in the near future
Stayed 1 night in Nov 2025

10/10 Excellent

Sawsan

Stayed 2 nights in Nov 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Fine service, but hotel requires infrastructure upgrades. Air conditioning in the room never got it cold, regardless of setting, and the room has a persistent dampness to it. Rather than an office chair for the provided desk, a dining chair was poorly repurposed. Wi-Fi was quick, but went out for 3-5 minute periods frequently. Hot water was intermittent in the shower - sometimes quite hot, other times never more than lukewarm despite running 10-15 minutes.
Stayed 2 nights in Nov 2025

6/10 Okay

SUN YEONG

Stayed 4 nights in Nov 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
Check-in was a little slow, but staff was friendly. Room was large, clean, and appropriately furnished, but muggy, with a lingering mildew smell and persistent humidity. Air conditioning would not cool room under the mid 70s, and the persistent damp affected linens (particularly bedding). Chairs were not particularly comfortable, and desk was an awkward height compared to the provided desk chair (desk tall, chair low), making extended computer based tasks slightly unpleasant. Wi-Fi speeds were exceptional, and all lights and appliances worked. Bed (with exception of dampness of bedding) was very comfortable and soft. As a whole the stay was fine, but particularly good. The most noteworthy item was the environmental issues already discussed. Probably a below average experience for the price point, but not outright bad. If the room actually got cold (or even cool) and avoided the damp I would recommend, as it stands there are superior options at the same price.
Stayed 2 nights in Nov 2025

10/10 Excellent

Todd

Stayed 1 night in Sep 2025

10/10 Excellent

Marinalyn

Stayed 2 nights in Aug 2025

10/10 Excellent

Braydon

Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
The bed was the best part. But you can tell that the hotel is not a priority for the company that owns it. Little things need attention. The area in general has seen better days and I’m not sure if better days are ahead either.
Stayed 3 nights in Oct 2025

6/10 Okay

Mikhail

Liked: Cleanliness, staff & service, amenities
There was no hot water in my room.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach during night
Stayed 1 night in Sep 2025

6/10 Okay

Johnizha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

LaShaun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access and shopping
Stayed 4 nights in Aug 2025

10/10 Excellent

bongho

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was beautiful with excellent service and everythingnwas very clean. My only complain is that everything that we ate from the beach bar was mediocre. Not worth the price at all. The shrimp on my ceasar salad were overvooked. Husband and i split a chicken sandwich that was dry and had no flavor at all. My steak burrito was stuffed with roast beef (like lunch meat) and not steak. Also the rice and queso in the burrito were both flavorless. Our drinks at the bar were great and there were constantly attendants at the pool and shops. It really was a great time overall, but i would plan to do something else for lunch.
Stayed 6 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Close to restraints etc. Friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Debbie Ann T

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Aug 2025

2/10 Terrible

phillip, Gardena

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I went this hotel for 9night and 10days Everything went wrong with 5 star hotel.. first this is not 5 star hotel more like 4 for overall and 1 for front desk staff. Over the 10 days all i heard was lying and excuse. First day took me 50 minute to check in and tired for traveling I want to take a shower, no towels.. call the front desk and told me right away bring me the towels but took over 1 hrs to bring it. 3rd day the room was not clean till 7 pm all i heard was short staff.. ask for clean the room before 2 pm never happen. All managers named amenda and karina and another night shift manager were also poor management. It was first time in Guam but location and all the good things I recommend Dusit Thani hotel. Please read the review and enjoy staying at different hotels except this lying staff.
Stayed 9 nights in Aug 2025

10/10 Excellent

Dome Andrei

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025