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"This hotel catered very heavily to Japanese, and the rooms were not as clean or well maintained as one would expect in a Hyatt. Lots of sand in the ca ... " More

By ooklish on Thu 14 Apr 2011

Hotel Description

4.5-star beachfront hotel near Tumon Beach

Beachside getaway

With a stay at this Tumon hotel, you'll be within half a mile (1 km) of Tumon Beach and 3 miles (5 km) of Guam Premier Outlets. Tumon Sands Plaza and Slingshot Guam are also within half a mile (1 km).

Poolside dining

This luxury hotel features free water park access, a full-service spa, and a nightclub. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 5 outdoor pools and perks like free self parking and free WiFi.

Free WiFi, balconies

The 450 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and balconies.

Room, 2 Twin Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$295* Per night/room Jan 7 - Jan 8

Room, 2 Twin Beds, Oceanfront

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Room, 2 Twin Beds, Oceanfront

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hyatt Regency Guam ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hyatt Regency Guam

Everyone (1) Family (1)
3 out of 5
if there is no swimming pool and beach, I will never stay again because room condition is not good and souvenir store staff was very unkindness and too arrogant to support us

Posted by on Dec 25, 2017

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3 out of 5
Pros: swimming pool and beach. location
Cons: Service. servant.
Location: aquarium, DFS,Sling shot
room condition ia not bad. room cleaning condition really bad. Old hotel. bathroom drain problem a lot. poolside BBQ is terrible. food are no good

Posted by , from USA on Mar 30, 2015

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4 out of 5

Nicer than most

Pros: Close restaurants, beach access, free parking
Cons: No free Internet, expensive breakfast
This hotel catered very heavily to Japanese, and the rooms were not as clean or well maintained as one would expect in a Hyatt. Lots of sand in the carpet, flies in the room constantly, broken appliances, etc. Beautiful lobby, pools, and best location. Beach access was unbeatable. NO WIRELESS INTERNET IN THE ROOMS!!! Had to go to the lobby every time I needed to check email, look up restaraunts, etc... Hope they upgrade soon.

Posted by on Apr 14, 2011

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5 out of 5

OUR SECOND HOME! CAN'T WAIT TO STAY AGAIN!

My boyfriend and I stayed at the Hyatt Regency Guam in January of 2009. We stayed for 1 week and wished terribly that we could stay longer, if not live there. The opulance of the hotel grounds and the service we received from the staff was far beyond what we would ever expect from a hotel. I was on a business trip and my boyfriend came along for a mini vacation so that meant he would spend a lot of time at the hotel by himself. He cannot stop raving about the friendly staff and how he felt as if he was a long time tenant that everyone new- a sort of "Cheers" feeling he can recall. The pool staff quickly made friends with him and were calling him by name when they saw him. By the end of the week, it seemed we knew everyone and they knew us. We even knew our cleaning ladies and actually felt bad that they had to clean for us- as if our grandma was cleaning the room. We also took advantage of the in-house Spa Service that was located in a quiet area of the hotel lobby, and my boyfriend enjoyed the fully loaded gym that was free of charge to guests of the hotel. We were actually considering purchasing a time share if they only offered the option. We are anticipating another return to the island and will definitely book our room at the Hyatt Regency Guam as soon as possible.

Posted by on Apr 21, 2009

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Property Features

As a guest of Hyatt Regency Guam, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A children's pool, a nightclub, and a spa tub are also featured at the luxury Hyatt Regency Guam. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Tamuning hotel.

  • 450 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Guam (GUM-A.B. Won Pat Intl.) (4.1 km / 2.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hyatt Regency Guam offers 450 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Al Dente Ristorante - Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner and light fare. A children's menu is available. Reservations are required.

Café Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Breezes Sunset BBQ - This poolside restaurant specializes in barbecue and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Niji - Overlooking the ocean and pool, this buffet restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

The Lounge - Overlooking the garden, this lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Fitness classes on site
  • Kayaking nearby
  • Yoga classes/instruction on site

Spa Services

Island Sirena has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Minimum age to access spa is 16
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 for adults and USD 14.5 for children (approximately)
  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Valet parking fee: USD 6 per day
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guam Hyatt
  • Guam Hyatt Regency
  • Guam Regency Hyatt
  • Hyatt Guam
  • Hyatt Regency Guam
  • Hyatt Regency Hotel Guam
  • Hyatt Regency Guam Hotel Tamuning
  • Hyatt Regency Guam Hotel
  • Hyatt Regency Guam Tamuning
  • Hyatt Tumon
  • Hyatt Regency Tumon
  • Hyatt Regency Hotel Guam
  • Hyatt Regency Guam Hotel
  • Hyatt Regency Guam Tamuning
  • Hyatt Regency Guam Hotel Tumon
  • Hyatt Regency Guam South Pacific
  • Hyatt Regency Guam Hotel Tamuning

You should know

  • Hyatt Regency Guam offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.