2/10 Terrible
Kathleen K.
May 11, 2025
Disliked: Cleanliness
Worst rental experience ever--don't even bother
We left after 1 night. It’s dirty and unsafe—even when it’s locked, you can pull on the handle of the back door from outside, and it opens right up. Someone came in while we were out, turned off the air, and moved some things. We called Vrbo and got out of there within an hour. There’s a broken light fixture in the master bath hanging from a wire in the ceiling. The only other light was in the shower. Some of the furniture is broken--a couch leg, doors on the TV stand, a broken cabinet on a closet floor. The toilet seat was hanging on by a thread, and there was blood on a door frame. There was trash in the front and back, a fallen tree, a washing machine on the deck, and another appliance in the yard. The floors were filthy. I dampened a paper towel and wiped the floor in a low-traffic area. It came away black, and everyone’s socks were black with the dirt. The bathroom floors looked clean, but they were so slippery and had no bathmats or rugs. There was only 1 small bath towel per person. The ice maker in the fridge was not connected, and there were no ice trays. The host never sent me check-in info until I contacted Vrbo. I finally heard from them about 2 hours before check-in and asked when I’d be there so she could arrange to have it cleaned first. I contacted the host 3 or 4 times but never got a response. Believe me—the hosts don’t care about their guests. Vrbo gave me their phone number (a Columbia number), which was out of service when I tried to call it.
Kathleen K.
Stayed 2 nights in May 2025