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Hotel Description

Family-friendly 5-star hotel near Queensbay Mall

Bayan Lepas stay

Your stay at this Bayan Lepas hotel places you within 3 miles (5 km) of Penang International Sports Arena and RECSAM and Institute Pendidikan Guru. Also, University of Science-Malaysia is within 3 miles (5 km) and Queensbay Mall is within 6 miles (10 km).

Poolside dining

This hotel features 5 restaurants, 2 outdoor tennis courts, and an outdoor pool. Families will appreciate the children's pool, onsite laundry facilities, and babysitting. Enjoy the gym and perks like free self parking and a free airport shuttle.

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Club Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite (Senator, Main Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

Hotel Equatorial Penang offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a spa tub. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. 19 meeting rooms and limo/town car service are available. A fitness center, a sauna, and spa services are also featured at the luxury Hotel Equatorial Penang. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 5-star George Town hotel.

  • 413 guestrooms or units
  • 12 levels
  • 2 buildings
  • 5 dining venues
  • Built in 1989
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hotel Equatorial Penang offers 413 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Nada lama - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The View - Overlooking the ocean and golf course, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.

Kampachi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Golden Phoenix - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.

Nadaba - This poolside bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Golf driving range on site
  • Golfing on site
  • Fitness classes on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Reflexology
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Equator Club Lounge]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Equatorial Penang offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Equator Club Lounge
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Equatorial Penang

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 34 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Equatorial Hotel
  • Equatorial Hotel Penang
  • Equatorial Penang
  • Equatorial Penang Hotel
  • Hotel Equatorial
  • Hotel Equatorial Penang
  • Hotel Penang Equatorial
  • Penang Equatorial
  • Penang Equatorial Hotel
  • Penang Hotel Equatorial
  • Equatorial Penang Bayan Lepas
  • Hotel Equatorial Penang Bayan Lepas
  • Hotel Equatorial Penang George Town
  • Equatorial Penang George Town
  • Hotel Equatorial Penang Bayan Lepas
  • Equatorial Penang Bayan Lepas
  • Hotel Equatorial Penang Hotel
  • Hotel Equatorial Penang George Town
  • Hotel Equatorial Penang Hotel George Town

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.