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Shangri-La Suzhou

5.0 star property
5-star luxury hotel near Lingering Garden, connected to a shopping center

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Shangri-La Suzhou

Photo gallery for Shangri-La Suzhou

In-room safe, desk, blackout drapes, soundproofing
Indoor pool
Exterior detail
Separate tub and shower, free toiletries, hair dryer, bathrobes
Breakfast (CNY 128 per person)

Overview of Shangri-La Suzhou

Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, 215011
  • Popular LocationLingering Garden4 min drive
  • Popular LocationShantang Street8 min drive
  • Popular LocationHumble Administrator's Garden10 min drive
  • AirportSuzhou (SZV)33 min drive

Room options

View all photos for Executive Suite King

Executive Suite King | In-room safe, desk, blackout drapes, soundproofing

Executive Suite King

  • 882 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe King

In-room safe, desk, blackout drapes, soundproofing

Horizon Deluxe King

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin

In-room safe, desk, blackout drapes, soundproofing

Horizon Deluxe Twin

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King

In-room safe, desk, blackout drapes, soundproofing

Premier King

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

In-room safe, desk, blackout drapes, soundproofing

Deluxe King

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Horizon, Premier Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant
Renaissance Suzhou Hotel
Pool
Kids pool
Parking included
Free WiFi
4.6 out of 5, Wonderful, (160)
The price is $86
per night
$100 total
includes taxes & fees
May 9 - May 10
Renaissance Suzhou Hotel

About the neighborhood

Suzhou

Huqiu District stay.A stay at this Huqiu District hotel places you within 3 miles (5 km) of Lingering Garden and 6 miles (10 km) of Shantang Street. Suzhou University and Suzhou Museum are also within 6 miles (10 km).

What's nearby

  • Lingering Garden - 4 min drive
  • Hanshan Temple - 5 min drive
  • Shantang Street - 8 min drive
  • Suzhou Museum - 10 min drive
  • Humble Administrator's Garden - 10 min drive

Getting around

  • Shishanlu Station - 10 min walk
  • Suzhou New District Railway Tram Stop - 22 min drive
  • Wuxi (WUX-Shuofang) - 41 min drive

Restaurants

  • 吴宫丽都 - 1 min walk
  • Bar One - 12 min walk
  • 川留香 - 6 min walk
  • 多多旺港式茶餐厅 - 12 min walk
  • 水天堂西餐厅 - 5 min walk

About this property

Shangri-La Suzhou

5-star luxury hotel near Lingering Garden, connected to a shopping center
Shangri-La Suzhou offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, 11 meeting rooms, and limo/town car service are available. A children's pool, a health club, and a spa tub are also featured at the luxury Shangri-La Suzhou. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 390 guestrooms or units
  • 51 levels
  • 3 dining venues
  • Built in 2007
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shangri-La Suzhou offers 390 accommodations with laptop-compatible safes and bathrobes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 128 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 349.8 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 900 per person (one-way)
  • Rollaway bed fee: CNY 349.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.
    Contactless check-in and contactless check-out are available.

The listed child breakfast fee applies to guests age 11 and younger.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shangri-La Suzhou
Shangri-La Hotel Suzhou
Shangri-La Suzhou
Shangri-La Suzhou Hotel
Suzhou Shangri-La
Suzhou Shangri-La Hotel
Shangri La Hotel Suzhou
Shangri La Suzhou
Shangri La Suzhou
Shangri-La Suzhou Hotel
Shangri La Hotel Suzhou
Shangri-La Suzhou Suzhou
Shangri-La Suzhou Hotel Suzhou

Frequently asked questions

How close is Shangri-La Suzhou to the airport?

Shangri-La Suzhou is 22.4 mi (41-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Suzhou?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Suzhou on Apr 28, 2024 start from $73.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Suzhou have an airport shuttle?

Shangri-La Suzhou offers an airport shuttle 24 hours a day, on request, for a charge of CNY 900 per person, one-way.

Does Shangri-La Suzhou offer free breakfast?

Free breakfast isn’t provided at Shangri-La Suzhou, but buffet breakfast is offered for a fee of CNY 128 per person.

Is there a casino at Shangri-La Suzhou?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Suzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Shangri-La Suzhou?

This hotel offers free self parking and valet parking.

Does Shangri-La Suzhou have a pool?

Shangri-La Suzhou features an indoor pool and a children's pool.

Does Shangri-La Suzhou have a restaurant?

Shangri-La Suzhou is home to Cafe Soo, which features international cuisine.

Does Shangri-La Suzhou have a spa?

Yes, this hotel has a spa.

How close is Shangri-La Suzhou to downtown Suzhou?

Shangri-La Suzhou is 0.5 mi away from Fengchan Yizu.

Shangri-La Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 145 reviews" "
Rating 8 - Good. 47 out of 145 reviews" "
Rating 6 - Okay. 8 out of 145 reviews" "
Rating 4 - Poor. 2 out of 145 reviews" "
Rating 2 - Terrible. 0 out of 145 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

WON CHUL

Liked: Cleanliness
Breakfast good, but no bbutter
Stayed 1 night in Dec 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very memorable experience
Very happy with the excellent services and the staff are very friendly and helpful. The room is very comfortable and clean.
Stayed 4 nights in Nov 2023

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
Cleaness
Stayed 2 nights in May 2023

10/10 Excellent

XIN

Stayed 6 nights in Apr 2023

10/10 Excellent

Adam

Stayed 2 nights in Jun 2022

10/10 Excellent

Khelu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely vacay
Overall nice stay. Only but far away from City. But our family has fun. Thank you to all the staff.
Stayed 2 nights in Dec 2019

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to Souzou from Shanghai while there. Very easy by fast train & worth a visit. Hotel excellent all round.
Stayed 2 nights in Nov 2019

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A wonderful experience from the beginning. They always make your stay worthwhile
Stayed 2 nights in Jun 2019

8/10 Good

June

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that we were "led" to use a fixed rate "taxi" that parked outside the hotel lobby, which charged us more than otherwise (say a regular taxi or a taxi via an APP). I don't think such act should be linked to such a brand name hotel!
Stayed 1 night in May 2019

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely suggest this location.
First stay here.. staff was fantastic... room large and clean. Located in a good area in a city that never stops growing.
Stayed 3 nights in Mar 2019