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Fairmont Yangcheng Lake

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Presidential Suite, 1 King Bed | Premium bedding, Select Comfort beds, minibar, in-room safe
Presidential Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV, DVD player
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
Signature Suite, 1 King Bed with Sofa bed, Lake View | Premium bedding, Select Comfort beds, minibar, in-room safe
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
No. 3668 West Ma'anshan Road, Kunshan, Suzhou, Jiangsu, 215300
  • Place, Yangcheng Lake
    ‪14 min walk‬
  • Place, Pingjiang Road
    ‪20 min drive‬
  • Place, Humble Administrator's Garden
    ‪21 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪45 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Room, 1 King Bed, Lake View

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Twin Room, 1 Double Bed, Lake View

Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Twin Room, 1 Double Bed, Lake View

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Lake View

Grand Room, 1 King Bed, Lake View | Premium bedding, Select Comfort beds, minibar, in-room safe

Grand Room, 1 King Bed, Lake View

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Park View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Park View

  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, Select Comfort beds, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 3337 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Fairmont Gold, Grand Room, 1 Double Bed, Lake View

Fairmont Gold, Grand Room, 1 Double Bed, Lake View | Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Grand Room, 1 Double Bed, Lake View

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 Bedroom

  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Fairmont Gold, Deluxe Room, 1 King Bed, Park View

Fairmont Gold, Deluxe Room, 1 King Bed, Park View | Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Deluxe Room, 1 King Bed, Park View

  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Double Bed, Park View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room, 1 Double Bed, Park View

  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Fairmont Gold, Deluxe Room, 2 Queen Beds, Park View

Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Deluxe Room, 2 Queen Beds, Park View

  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Fairmont Gold, Deluxe Room, 1 King Bed, Lake View

Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Deluxe Room, 1 King Bed, Lake View

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Fairmont Gold, Deluxe Twin Room, 2 Double Beds, Lake View

Premium bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Deluxe Twin Room, 2 Double Beds, Lake View

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Suite, 1 King Bed with Sofa bed, Lake View

Signature Suite, 1 King Bed with Sofa bed, Lake View | Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, Lake View

  • Lake view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

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Exterior

Four Seasons Hotel Suzhou

Suzhou Industrial Park
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.8 out of 5, Exceptional, 36 reviews
$324 nightly
The price is $349
Jun 21 - Jun 22
Total with taxes and fees
Four Seasons Hotel Suzhou

About the neighborhood

Suzhou

On lake.You'll be within half a mile (1 km) of Yangcheng Lake and 9 miles (15 km) of Tinglin Park.

What's nearby

  • Yangcheng Lake - 14 min walk - 0.8 miles
  • Jinji Lake - 15 min drive - 12.0 miles
  • Pingjiang Road - 20 min drive - 17.5 miles
  • Humble Administrator's Garden - 21 min drive - 17.7 miles
  • Shantang Street - 22 min drive - 19.9 miles

Getting around

  • Yangshan South Station - 4 min drive
  • Suzhou Railway Station - 21 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 108 min drive

Restaurants

  • ‪富代日本餐酒馆 - ‬7 min drive
  • ‪KFC - ‬6 min drive
  • ‪黔家婆 - ‬7 min drive
  • ‪吴家蟹庄 - ‬5 min drive
  • ‪McDonald's (麦当劳) - ‬6 min drive

About this property

Fairmont Yangcheng Lake

Family-friendly 5-star hotel near Yangcheng Lake
Fairmont Yangcheng Lake offers its guests a full-service spa, a complimentary water park, and an outdoor tennis court. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 23670 square feet (2199 square meters) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Fairmont Yangcheng Lake. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 1 building
  • 199 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 23670 sq ft of conference space
  • 2199 sq m of conference space
  • Built in 2009
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Fairmont Yangcheng Lake offers 199 accommodations with DVD players and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Willow Stream has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Similar properties

Exterior
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 533 reviews
$62 nightly
The price is $66
Jun 16 - Jun 17
Total with taxes and fees
Pan Pacific Suzhou

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: CNY 161 for adults and CNY 81 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Steam room
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont Yangcheng Lake

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 81 for children
  • Airport shuttle fee: CNY 900 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 900 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Fairmont Yangcheng
Fairmont Yangcheng Hotel
Fairmont Yangcheng Hotel Kunshan Lake
Fairmont Yangcheng Lake Kunshan
Yangcheng
Fairmont Yangcheng Lake Hotel Suzhou
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake Hotel Suzhou

Frequently asked questions

How close is Fairmont Yangcheng Lake to the airport?

Fairmont Yangcheng Lake is 34.3 mi (50-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

Does Fairmont Yangcheng Lake have an airport shuttle?

Fairmont Yangcheng Lake offers an airport shuttle 24 hours a day, for a charge of CNY 900 per vehicle, one-way.

Does Fairmont Yangcheng Lake offer free breakfast?

Free breakfast isn’t provided at Fairmont Yangcheng Lake, but buffet breakfast is offered for a fee of CNY 161 for adults and CNY 81 for children. It's available every day from 6:30 AM to noon.

Is there a casino at Fairmont Yangcheng Lake?

No, there is no casino at this hotel.

What time is check-in at Fairmont Yangcheng Lake?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Fairmont Yangcheng Lake?

This hotel offers free self parking and valet parking.

Does Fairmont Yangcheng Lake have a pool?

Fairmont Yangcheng Lake features an indoor pool, an outdoor pool, and a children's pool.

Does Fairmont Yangcheng Lake have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and light fare.

Does Fairmont Yangcheng Lake have a spa?

Pamper yourself with a day at Willow Stream, where you can enjoy hydrotherapy, body treatments, and massages.

How close is Fairmont Yangcheng Lake to downtown Suzhou?

Fairmont Yangcheng Lake is 5.4 mi away from Bacheng.

Fairmont Yangcheng Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
预定是显示含有早餐，入住时告知没有早餐，建议网页和实际要一致，这明显与实际情况不相同。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Hung Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff needs better training

Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

vedant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kunshan trip

Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果我不是住在行政楼层，我会觉得服务还是有瑕疵。
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel/Beautiful Location

It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.
Verified

10/10 Excellent

Junyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Kunshan!! Location is a bit far from downtown so not so convenient for business trip but perfect for family trip, nice view of lake, service is excellent, food is perfect! nice fitness center & swimming pool, perfect sauna & jacuzzi! Wish they can add nice bar!
Verified

8/10 Good

YI CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店比较好的

总的感觉是酒店是比较好的酒店。周围的附近的饭店比较多的但是水平不高的。酒店附近风景比较好的
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lakeside hotel

This hotel and the staff deserves 5 stars. From the start I was made to feel welcome. The accommodation was spacious and comfortable. Tea and coffee making facilities in the room. I enjoying the honey harvest, and rode one of the hotel bicycles around their park, along the lake shore and through the organic farm. Dinner was excellent. I also had a couple of spa treatments which were very relaxing. Watch out for the 15% service charge. I feel this is the only thing the management should realise is not a good thing. I've stayed in a few good hotels that don't sneak a service charge on top of an already expensive room and other charges. It's unnecessary.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yangcheng FISH farm lake and expensive food

The hotel is beautiful in a scenic location on lakefront. The view of the lake is nice, but the lake itself is nothing but a large fish farm as far as the eyes can see almost the entire lake. Every morning the lake is filled with fishing wooden boats. Room rate during my stay was nice, but food is expensive in the 2 restaurants. Unfortunately there is no nearby walking-distance restaurant to go for dinner. A small cup of Tom Yum soup with 1 shrimp, mussel, and few pieces of squid cost 78RMB while green tea after the meal costs 40RMB. I was stuck at the hotel using the 2 high-priced restaurants for the few nights. I will stay at other hotels next time back in the area.
Verified

4/10 Poor

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

5 star Hotel with 1 star service

The Hardware is excellent but typically Chinese management. The service do not match up. The cleaning lady would just open the door without knocking. I have been there several time for business and believe their service were better at high season.
Verified

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful！

酒店位置不错，农庄和水上公园很大，很有特色。只是湖景大床房空间不够大。服务态度也非常不错。我们全家过了一个开心的周末！
Verified

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to family

The hotel is near by the Yang Chen lake and the view is beautiful.
Verified

6/10 Okay

Kahou

Liked: Cleanliness, staff & service, room comfort

lakeside getaway

Hotel location is by the lake, very scenic and good for weekend getaway, especially during the hairy crab season. However, there are quite a few cons. First the hotel is built cheaply. Walls are thin and everytime someone walks by, we could hear them. The A/C seems to come out of the bathroom so no matter how low I set the thermostat, the room is a bit stuffy but the bathroom is freezing. There is not enough F&B space for the size of the hotel. At breakfast, it is complete chaos. people have to sit out in the hallways. Breakfast food is quite bad so I can't imagine why the previous reviews said breakfast selection is good. The worst part is, while not the hotel's fault, there are just way too many people (and they are loud and inconsiderate). At times, I feel like I'm at a Chinese wet market rather than a resort. I wanted to bring my wife to a resort location near Shanghai for her birthday but it just wasn't that pleasant of experience. The only good thing I can say about this hotel is the staff are generally quite nice and friendly, (even if occassionally I run into a staff who has no idea what's going on).
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

人很少，很安静

床单有破洞，room service的食品一般般，薯条是温的，藕饼太油腻，健身设施不错！
Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick scape from the city

The hotel is nice, the rooms very confortable and the surrounding with green everywhere
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent family weekend close to Shanghai

very good in a nice natural environment with plenty of fun for kids and adults
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Urban/Country Getaway

I stayed here with my fiance. Obviously, this is not a cheap hotel; however, the service matched the price.
Verified

10/10 Excellent

Laura

Stayed 1 night in Jun 2021
Verified

10/10 Excellent

minjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Verified

8/10 Good

SHANGDA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Yee Kwan Tammy

Liked: Staff & service, room comfort