8/10 Bueno
Danielle O.
24 oct. 2025
Le gustó: Limpieza
Overall the stay was fine. The rooms were clean. beds were uncomfortable, but I wouldn't expect a 5 star bed since it's a rental. the primary reason we rented this property versus any other was the elevator. We had one in our party who cannot walk up stairs. When we arrived, we were unable to open the elevator door. I had to contact the after hours line who then had to send someone to the house to assist. It was unacceptable to me for someone in our party to not be able to even get into the home upon arrival. Someone came and "fixed" the elevator, yet it continued to not work properly for out entire stay. Since our stay was short, it was not a huge deal, but had we been in the home for a week, this would have been a much larger problem. Additionally, the trash cans were full when we arrived leaving us to nowhere to put our trash. I asked the property manager what to do, and no resolution was ever offered.
Danielle O.
Se hospedó 3 noches en octubre de 2025