Renovations + Closures
The property will be renovating from 25 July 2020 to 24 August 2020 (completion date subject to change). The following areas are affected:
The following facilities will be closed from 29 June 2020 to 08 August 2020 (dates subject to change):
The property is closed between 28 October and 07 November.
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
The Cascades Hotel at Sun City Resort offers its guests a full-service spa, a golf course, and a complimentary water park. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. A casino, an outdoor pool, and a children's pool are also featured at the luxury The Cascades Hotel at Sun City Resort. You'll have access to the health club at a partner property. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Sun City hotel.
- 243 guestrooms or units
- 14 levels
- 2 dining venues
- 3 bars or lounges
- Buffet breakfast (free)
- Casino
- Nightclub
- Bar by the pool
- Coffee shop
- Kid's club (surcharge)
- Supervised kid's activities (surcharge)
- Childcare (surcharge)
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Game room or arcade
- Convenience store
- Terrace
- Garden
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Family Friendly Amenities
- Family property
- Free water park access
- Outdoor pool
- Children's pool
- Lazy river
- Waterslide
- Free WiFi
- Outdoor tennis courts - 2
- Free area shuttle
- Grocery/convenience store
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Miniature golf on site
- Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
-
Airport: Johor Bahru (JHB-Senai Intl.) (19,886.8 km / 12,357.1 mi)
-
Property shuttles: Free area shuttle and casino shuttle; airport shuttle
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Parking: Free valet parking and self parking
Room Amenities
The Cascades Hotel at Sun City Resort offers 243 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Sun City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Minibar
- In-room dining (24 hours)
- Television
- Satellite channels
- Movies for purchase
- Coffee maker
- Separate shower and tub
- Cribs (free)
- Housekeeping (daily)
- Nightly turndown service
- Weekday newspapers (free)
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Desk
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 6:30 AM to 11 AM.
Peninsula - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast only.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Grill Room - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Legends - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Luma Bar & Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Open daily.
24-hour room service is available.
Nearby Activities
Guests can experience the thrill of a safari, and enjoy recreation facilities including 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Game drive on site
- Safari on site
- Miniature golf on site
- Golfing nearby
- Hiking/biking trails on site
- Archery on site
- Water skiing on site
- Motor boating on site
- Mountain biking on site
- Parasailing on site
- Ziplining on site
- Playground on site
- Segway rental/tour on site
- Boat tours on site
- Personal motorized watercraft on site
- Game viewing on site
Spa Services
Gary Player Health Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
- Deep tissue massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 2:00 PM
- Check-in time ends at midnight
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pets
- Pets and service animals are not allowed at The Cascades Hotel at Sun City Resort
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- Debit cards not accepted
- UnionPay
- No rollaway/extra beds available
- No pets or service animals allowed
- Number of children who can stay free - 2
Hotel Names
- Cascades Hotel
- Cascades Hotel Sun City
- Cascades Sun City
- Hotel Cascades
- Hotel Cascades Sun City
- Cascades Hotel Sun City Resort
- Cascades Hotel Resort
- The Cascades At Sun City
- The Cascades Hotel
- The Cascades Hotel at Sun City Resort Hotel
- The Cascades Hotel at Sun City Resort Sun City
- The Cascades Hotel at Sun City Resort Hotel Sun City
You should know
- Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
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