"The gentleman at the desk did not seem qualified for the job really. We had seen availability online and my husband went in , he told him no rooms ava
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Within 2 miles (3 km) of this Sugarloaf hotel, you'll find Laurel Mall and Community Park. Nescopeck Creek is within 6 miles (10 km) and Eckley Miners' Village is within 12 miles (20 km).
Business services
A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and a computer station are also offered.
Candlewood Suites HAZLETON, an IHG Hotel ratings based on 9 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Candlewood Suites HAZLETON, an IHG Hotel
Everyone (7)Family (1)
4 out of 5
The gentleman at the desk did not seem qualified for the job really. We had seen availability online and my husband went in , he told him no rooms available. So, I made the reservation online and then I went in . Gave him my information and he said online is over selling our rooms , we don’t have ANY rooms!!! I waited … and he did more on his computer and …… found a room!!!! But, had I not persevered I would have left when there actually was a room and online also said there was a king smoking room available.
The room was VERY comfortable we enjoyed our stay . Except there was 1 towel in bathroom. Husband went to desk for another and they said they didn’t have any. Waiting on a shipment and had given housekeeping all towels. So we shared a towel!!!
Posted by Hope on May 1, 2022
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Comment from Hotel Management
May 3, 2022
by Ash
Hi Hope, thank you for taking the time to leave a review. I would like to apologize, we were having an issue with our system for a couple days and unfortunately it seems as though you were affected by it. I will get with the front desk staff to make sure everyone is handling any and all issues the correct way, thank you for bringing that to our attention. Otherwise, I am very happy to hear that you enjoyed the room! :)
5 out of 5
They people at the front desk were so friendly, didn’t like how dark the area outside was when walking my dog early morning and evening
Posted by a verified traveler on Oct 13, 2019
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5 out of 5
Posted by a verified traveler on Aug 29, 2019
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5 out of 5
Posted by a verified traveler on Aug 22, 2019
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5 out of 5
Posted by a verified traveler on May 27, 2019
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4 out of 5
Posted by a verified traveler on Apr 27, 2019
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3 out of 5
Noisy Room
Not a bad hotel but room located next to hotel laundry room made for a noisy evening. Sounded like a washer/dryer running until about 2am
Posted by a verified traveler on Mar 31, 2018
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3 out of 5
Served the purpose well.
Pros:Price, safe, clean, comfortable, helpful and friendly staff. Great view.
Cons:The lobby is on the top floor and the rooms below. The lobby is on the 4th floor. Make it the 1st to lowest being 4th. Needs indoor pool.
Location:That was biggest draw back. It sits fairly alone.
Staff was friendly and professional. Room was clean. This hotel was meant to serve as a cheap, clean and safe place to spend the night during our travel. It did those things very well and seemed to be the best deal in the area for that. Well done Candlewood Suites Hazelton, PA.. Needs a indoor pool and some minor updating. A little outdoor landscaping would go a long way. Note to owners: next update... install floor the ceiling windows to maximize those beautiful views and help with the slightly claustrophobic feel the lower levels have.
Posted by Thomas, from Outside Wash. D.C. on Jan 6, 2018
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5 out of 5
Exceptional value and pleasant surprise
Pros:Free Internet, Quiet
This hotel was a pleasant and unexpected surprise. We got hit with Hurricane Sandy in NJ and already had 5 days of no heat and electricity. All hotels were booked in NJ so I searched to book a room quickly in PA that was reasonably priced, allowed dogs and had all ammenities since I didn't know how long we would be staying. I needed a place with a full kitchen, big enough for our 70 lb dog AND clean enough for my 5 and 2 year old. This hotel exceeded all of those expectations. Having a full size fridge was a blessing so we were able to pack up our food in coolers from home and transport everything into the fridge so we didn't lose any of it. I also brought loads of laundry and in our situation being able to use FREE washers and dryers everyday was an added bonus. We stayed for 5 nights and the room was plenty big and comfortable for all of us. Accessibility to the dog walking area was a breeze and separated from the main lobby so we had no issues running into people or other dogs. After the first 3 days we decided to stay day-by-day until we were notified that we had electricity back at home. We notified the front desk every morning and they were extremely courteous and accomodating and we were able to stay in the same room with no problem. Overall the quality and comfort of the hotel was exceptional and made our ordeal much easier to manage for all of us.
Posted by Kidsanddog, from Branchburg, NJ, USA on Nov 8, 2012
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About the Candlewood Suites HAZLETON, an IHG Hotel
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites HAZLETON, an IHG Hotel. Free self parking is available. This Sugarloaf hotel is smoke free.
124 guestrooms or units
5 levels
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Front-desk safe
Terrace
BBQ grill(s)
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Dining venue
Family Friendly Amenities
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Candlewood Suites HAZLETON, an IHG Hotel offers 124 air-conditioned accommodations with safes and complimentary bottled water. This Sugarloaf hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers.
Bathtub or shower
Safe
Air conditioning
Ensuite bathroom
Food & Drink
Candlewood Suites HAZLETON, an IHG Hotel has a restaurant on site.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille or raised signage
Accessible bathroom
Roll-in shower
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 10 per pet, per day
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
Property is cleaned with disinfectant
Service animals are allowed
Staff wears personal protective equipment
Service animals are exempt from fees/restrictions
Shield between guests and staff in main contact areas
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Debit cards
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 10 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Candlewood HAZLETON
Candlewood Suites HAZLETON
Candlewood Suites Hotel HAZLETON
Candlewood Suites Hazleton Hotel Hazleton
Candlewood Suites HAZLETON Hotel
Candlewood Suites HAZLETON
Candlewood Suites HAZLETON an IHG Hotel
Candlewood Suites HAZLETON, an IHG Hotel Hotel
Candlewood Suites HAZLETON, an IHG Hotel Sugarloaf
Candlewood Suites HAZLETON, an IHG Hotel Hotel Sugarloaf
You should know
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Candlewood Suites HAZLETON, an IHG Hotel is 4.5 mi away from Sugarloaf.
Yes, there is a restaurant on site.
This hotel offers free self parking.
Candlewood Suites HAZLETON, an IHG Hotel is 32.9 mi (38-min drive) away from the Wilkes-Barre Scranton Intl. Airport (AVP) airport, the closest popular airport to the property.
Candlewood Suites HAZLETON, an IHG Hotel does not have a pool.
There are no spa services available at this hotel.
Candlewood Suites HAZLETON, an IHG Hotel does not offer free breakfast.
Check-in is from 3:00 PM - anytime.
Airport shuttle services are not available at Candlewood Suites HAZLETON, an IHG Hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
