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"The anonomous review dated 1-27-10 referring to Apt. B-3 is no longer accurate because this unit has been completely refurbished with new bathroom sin ... " More

By SapphireBeachBum on Sun 24 Jun 2012

Hotel Description

Beachfront condo resort near Sapphire Beach

On the beach

With a stay at this well-placed condo resort, you'll be half a mile (1 km) from Sapphire Beach and within 3 miles (5 km) of Coki Beach. Leeward Islands and Smith Bay Beach are also within half a mile (1 km).

Fun at the beach

This condo resort features an outdoor pool, an outdoor tennis court, and a restaurant. Families will appreciate the onsite laundry facilities and supervised childcare. Guests will appreciate free perks like free self parking and WiFi in public areas.

Free WiFi, kitchenettes

The 105 individually decorated condos offer free WiFi and sofa beds. TVs come with cable channels, and other amenities include kitchenettes and balconies.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crystal Cove Beach Resort by Antilles Resorts ratings based on 12 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Crystal Cove Beach Resort by Antilles Resorts

Everyone (1)
1 out of 5

NEVER AGAIN/THEY LIE AND ARE LAZY

Pros: the beach was beautiful, but the hotel had nothing to do with it, so they couldn't ruin it.
Cons: The management has to go!!! This could be a wonderful place to stay if the management gave one ounce of care to it. They could keep track of the keys
Location: Go to St John, people are friendly and it's safer
Booked thinking Travelocity could not recommend such a terrible place, was I wrong. We were taken to a room that looked liked something in a third world country. The so called porter sat on his butt while we took our luggage up the steps. the room was old and run down, no safe to store passports, the bed looked like they found it on the side of the road and their was human waste still in one of the bathroom, somebody forgot to flush, oh or the maid forgot to clean the bathroom, yuk....no phone to call office so we had to walk through this not so nice lot to the other resort, where they check you in.. HUH? Finally after a few trips back and forth we had enough and they moved us to a room that had no key, they had a real problem with keeping the keys on their pegs, they just throw them around the office, which is a room in A building. We get room 2 and after three trips back and forth with different keys, we get room 3, the safe was broken and the sliding glass doors locked but you could just move them on the track and walk right out, girl at office said nobody would bother out stuff, not to worry...WHAT..in their hotel book it states make sure you LOCK you doors!!! She was a piece of work. Said she would get somebody to fix problems in the morning....mind you we started this process at 4 and it was now 9 and we traveled all day. We slept in the room awaiting the repair person... finally around 12:30 yet another trip to the office to .MORE TO SAY RUNNING OUT OF ROOM

Posted by , from pittsburgh on Jul 15, 2014

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3 out of 5

Best location on St. Thomas because of the best beach

Pros: Quiet
The anonomous review dated 1-27-10 referring to Apt. B-3 is no longer accurate because this unit has been completely refurbished with new bathroom sinks & faucets, entire unit repainted, all furniture reupholstered, new chandelier & lamps, etc. and is now very comfortable. Exclusive Resorts Mangement keeps this and several other units clean and well serviced at Crystal Cove.

Posted by on Jun 24, 2012

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2 out of 5

Cond not maintained would not go back

Pros: Quiet
Property maintained ok, condo was not. booking agent not on site, had some one call and a driver picked us up and registered at a neighboring office.

Posted by , from Hartford, CT, USA on Mar 20, 2012

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5 out of 5

Absolutely Gorgeous

Pros: Quiet
we stayed here last year 2011 and it was very beautiful the location, the room, the View! will stay here every time I visit the island

Posted by , from Sacramento, CA, USA on Feb 19, 2012

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1 out of 5

This place is dark, smelly and old

Avoid this place. Staff is not helpful either. To upgrade to a decent room cost an additional $70. Would have done better getting a decent hotel at a higher price from the start than to go through the pain after you are there.

Posted by on Sep 8, 2011

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5 out of 5

secluded and pleasant

Pros: Quiet
takes a little to get there from the airport, but worth the escape.

Posted by , from usa on Feb 12, 2011

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1 out of 5

Condo was "Horrible !!"

I had high expectations for Crystal Cove, but when we arrived we were sent to Sapphire Beach resort desk to check-in. I did not know I was actually reserving a condo from Sapphire Resort/ Antilles Resort. Anyway, the condo units were supposed to be nice, so I wasn't too concerned. BUT, when we walked into unit B-3, my heart sank. It looked like a roadside special. It is BY FAR, the worst room/condo I have ever stayed in. ( and I've traveled a lot !) We were pretty tired, so I thought things would look better after a good night's sleep. - The mattres was thin, hard and lumpy-- my boyfriend and I were very uncomfortable.-- Did not sleep well. The next morning, we needed Coffee, started the coffe pot-- it stopped working after 1/2 pot !!! So, we decided to shower and go into Red Hook for breakfast-- NO WATER. NO COFFEE, Horible Bed, Creepy Condo ---- Not happy !!! We started talking to some of the other guest staying @ CC. They were very happy-- they invited us in to look at their condo units-- the difference was astonishing !!! Everyone else's units were really, really nice !! I was beginning to feel really ripped -off, I paid ~ the same /the same for this creepy unit that other people were paying for their nicer units. We decided to check-out, we were not staying there. We checked-out that first day & found a different condo/different management @ CC. It was very, very nice. I recommend staying at CC, but FIND YOUR CONDO FROM VRBO.

Posted by on Jan 28, 2010

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4 out of 5

Update for Crystal Cove

Just an update on Crystal Cove from my most recent stay (June 2009). The weather was beautiful 85 and sunny, the beach and view, water, wildlife just as fabulous (saw 7 sea turtles! snorkeling off the beach!) , and Crystal Cove looks even better than before with new landscaping, improvements to some outdoor amenities (tennis courts colorcoated, buildings painted, etc.). If you are planning to use the "amenities" next door at Sapphire Beach Resort (a SEPARATE property), be advised that due to financial problems, the restaurant and bars have been closed and boarded up. The Water Sports Rental facility is open and has everything you need; also, there is a small establishment set up between Buildings A and B that will grill burgers, chicken sandwiches, etc. as well as sell drinks, and there is an informal drink stand set up near the restaurant closer to the beach area.

Posted by on Jun 30, 2009

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4 out of 5

Great value for money

4 of us stayed in a one-bedroom condo, 2 sharing the murphy beds in the living area(which were surprisingly comfortable!). Crystal Cove was GREAT! Awesome location, near to Redhook for shopping and restaurants and the all important ferry to St John. Great beach out front, not crowded at all, and pretty decent snorkelling, mostly on the right side of the bay. We went to a LOT of beaches on STT, and Sapphire was by the far the best overall beach in our opinion. Our unit had 2 bathrooms, and full kitchen which we used to cook breakfasts and most lunches and dinners in order to save money. The reception ladies were great, even booking an excursion for us once we got there. Crystal Cove is not a party place, it is a place to relax and enjoy the sand and sun. We would definately go back to Crystal Cove again, it was a VERY memorable vacation and well worth the time and money to get there.

Posted by on May 9, 2008

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3 out of 5

Beware the bait and switch

Beware, if you book your reservation through "Antilles Resorts" (which is what Travel agency does), you may not actually end up staying at Crystal Cove. Instead, they will "upgrade" you to the adjacent (rather run down) Sapphire Beach Resort. The plus is that it's the same general beach area (beautiful) and they have a nicer pool. The minus is that the rooms are in bad shape - ours was quite dirty (despite the strong smell of cleaning fluid), the shower had a bad leak so the bathroom floor was always wet, the screens were torn and falling off their tracks, etc. The only response that the staff had when I complained that our reservation at Crystal Cove wasn't being honored: "this is considered a better property". Hmm.

Posted by on Apr 28, 2008

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About the Crystal Cove Beach Resort by Antilles Resorts

Location Estate Smith Bay, St. Thomas, St. Thomas 00801

Property Features

There's a restaurant on site. WiFi is free in public spaces. Crystal Cove Beach Resort by Antilles Resorts offers its guests an outdoor tennis court and an outdoor pool. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Crystal Cove Beach Resort by Antilles Resorts. The condominium resort can provide concierge services, limo/town car service, and wedding services. Self parking is free. Smoking is allowed in designated areas at this Art Deco St. Thomas condominium resort.

  • 105 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 1990
  • Dining venue
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: St. Thomas (STT-Cyril E. King) (15.4 km / 9.6 mi)
  • Parking: Free self parking

Room Amenities

Crystal Cove Beach Resort by Antilles Resorts offers 105 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations include sofa beds and desks. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchenette
  • Private balcony
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Onsite venue - This restaurant specializes in American cuisine and serves breakfast and lunch.

Nearby Activities

Recreational amenities at the condo resort include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:



Guests are to check in at the front desk of Sapphire Beach. A porter service is provided to assist guests to Antilles Resorts at Crystal Cove.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Cove Beach Antilles Resorts
  • Crystal Cove Beach Antilles Resorts St. Thomas
  • Crystal Cove Beach Resort Antilles Resorts
  • Crystal Cove Beach Resort Antilles Resorts St. Thomas
  • Crystal Cove Beach Resort by Antilles Resorts St. Thomas
  • Crystal Cove Beach Resort by Antilles Resorts Condominium resort
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.