6/10 Okay
Nicole, Reisterstown
Traveled with group
Apr 16, 2026
Liked: Cleanliness
Birthday girls trips in Jan 26. The property is 30 mins from airport and 45 - 1 hr away from down town Williamstead. The property is beautiful and tranquil but far so a rental car is a MUST.
It took an hour to checkin only1 associate at registration and he was fielding requests and complains from guests in addition to checking in.
We grabbed a pizza and some drinks and waited patiently. Once checked in we were golf carted to our villa.
The Villa - Lots of potential but there were issues.
1. Was told it was newly renovated but it seemed incomplete. There was only 1 mirror in the powder room 1/2 bath in a 4 bedroom villa. No other bathroom had mirrors. So 4 girls trying to apply make up and get dressed with no mirrors was a hassle. insufficient lighting so it seems they didn't think it through. Pack a travel mirror with light.
2. The dining area was bare. No table no furniture. Just empty space. We used the kitchen island to dine or we sat on the pool deck outside to eat. Just thought a table with some chairs would have been standard,
3. The infinity pool was not working. Never worked through our stay although maintenance said it would be repaired.
4. The toilet in one of the bedrooms flooded and there was pools of water that we had to use towels to clean up. More work maintenance took a while to come fix it.
4. We got handed a ring of many unlabled keys. Had to figure out which keys went to which door in a villa with many doors. Was told I'd get a credit never got it.
Nicole
Stayed 4 nights in Jan 2026
