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The Hotel Majestic St. Louis
1019 Pine St,
St. Louis,
1-855-201-7819
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The Hotel Majestic St. Louis
4.0 out of 5.0
"Room was beautiful & clean. Parking lot was a challenge for larger vehicles, however pay parking right across the street. Breakfast was complimentary ... " More
Points Of Interest
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Hotel Description
Downtown St. Louis stay
Within a 10-minute walk of this Downtown St. Louis hotel, you'll find America's Center Convention Complex and Busch Stadium. City Museum and Enterprise Center are also within half a mile (1 km).
Free breakfast
This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. A 24-hour fitness center, dry cleaning, and luggage storage are also on offer.
Free WiFi, flat-screen TVs
The 91 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Hair dryers, phones, and ironing boards are also available.
The Hotel Majestic St. Louis ratings based on 33 Verified Reviews
Room cleanliness
4.0 out of 5.0
Service & staff
4.0 out of 5.0
Room comfort
3.5 out of 5.0
Hotel condition
2.5 out of 5.0
Guest reviews for The Hotel Majestic St. Louis
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Hotel under renovation. Warm welcoming staff very friendly and helpful. View from the room was poor.
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Hotel in downtown
Pros:
Nothing!!!
Cons:
No
It was a terrible experience I ever had. The hotel doesn't have even one-star quality, but Travelocity gave 4 stars when I made a reservation. Breakfast was served in the literality broken restaurant and ceiling in the lobby was broken. It is not supposed to be opened.
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Travelocity 4 Star is a 2 Star at Best
We spent 2 nights at this hotel because all the name brand hotels in St. Louis were booked for a convention. Travelocity had it as a 4 star. The price was high, $250 per night. We arrived about 9:00 p.m. The desk clerk was a manager. He seemed to be the only person working in a 300 room hotel. He put us in the weirdest suite I have ever stayed in. It had a huge sitting area with chairs with broken arms, trash that had not been cleaned, a dining table and a kitchen. Then, it had two small rooms off that suite area. This set up was uncomfortable for me and my female employee and the look was shabby. The rooms were the kicker. The toilet in her room ran all night and the shower was broken in mine the next morning. Then, when we returned from work that evening, the air was out in my room. At 6:00 p.m. they said they had no maintenance staff. I had to change rooms. I spent over $1000 for 2 nights and felt like it might have been worth $100 a night. I asked for the manager when I checked out, but they never showed. The front desk said they had just been bought by Marriott and would be renovating while still in use. The desk clerks clearly knew it was substandard and were used to complaints. STAY AWAY!!!!
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Probably not again.
Breakfast was pretty much wiped out by 8 am and didn’t look like any one was working in the area. Be warned STL Fire Department is around the corner so expect to hear sirens... Expensive for the accomodations. I will say the staff at front desk was friendly.
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Hotel staff was friendly, although they were on the phone the whole time checking us in so we never got information about the hotel or anything we needed to know.
The lobby was nice af first glance. Until you look up and see the roof leaking and holes all in it. The room was absolutely terrible, it looked like they didn’t even have cleaning service. The bathroom floors weren’t cleaned, nor was the carpet. The tub was disgusting and peeling and i refused to shower in it. Overall, the room looked like trash and i felt so uncomfortable in the room. Everything felt/looked dirty.
**THE ONLINE PICTURES LOOK NOTHING LIKE THE HOTEL**
DO NOT STAY HERE!!!!!!!!!
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Stay Elsewhere. Dirty, Run Down, Not full service
Pros:
Nothing.
Cons:
Cleanliness, services offered, overall refreshing of the hotel, clean sheets, clean rooms
Location:
Location was OK - nothing was close by, it was about a 20 minute walk to Busch Stadium and more interesting parts of the city.
This hotel was misrepresented. It was run down, dirty, and overall dingy. We were in town for 3 days, and thankfully, we didn't spend much time in the actual hotel. On their online photos, the hotel looks clean and elegant. That couldn't be further from the truth. stains on bed sheets and bed skirts, in the bathtub, torn curtains, broken blinds, "sticky" chairs and benches, and significant damage to furniture. There was no store off of the lobby, no vending machines, and the bar / restaurant was never open. The staff was OK, but this hotel, whether it is in transition or whatever, was just gross. I would STRONGLY recommend staying somewhere else.
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Comment from Hotel Management
Oct 7, 2017 by Trina Gardner-Assistant General Manager
Dear Valued Majestic Guest Matt, Thanks for taking time out your busy schedule to rate and review our hotel. Matt ,there are several restaurants with in blocks of the hotel. There is a vending on the first floor off the lobby of the hotel. Matt it is only a 13 minute walk from the hotel to the stadium . I am made that walk on several occasions. We will be renovating the hotel later this fall to a full service 5 star property . Hope you come back and check us out. Kind Regards, Trina Gardner Assistant General Manager
Disgusting
Pictures are airbrushed. Wall paper coming off walls. Furniture stained. Bathroom not pleasant at all!!!
And the hotel smell is terrible!
And only one elevator worked!
Not a 4star hotel!!!
Motel six much nicer!
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Comment from Hotel Management
Aug 19, 2017 by Trina Gardner
Dear Valued Majestic Guest, Thank you for taking the time out to give a review of out hotel. We sincerely apologize for the terrible experience that you had here at the hotel. We are in the beginning stages of renovating the hotel so hopefully we can get you back here soon. Kind Regards, Trina Gardner Asst. General Manager
Not your mainstream/ hotel chain environment
Room was beautiful & clean. Parking lot was a challenge for larger vehicles, however pay parking right across the street. Breakfast was complimentary & wonderful. Exceeded expectations & was 2 blocks from Scott Trade Center. Well lit area & felt safe
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Classic style not well kept
Room was musty and not very clean. Bed was not very comfortable. We checked in and went to the room and unfortunately the room was not in the best condition. Toilet let out a high pitch squeal when flushed. We grabbed our things and checked right back out and was able to get accomodations on the spot somewhere else.
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Comment from Hotel Management
May 30, 2017 by Trina Gardner-Assistant General Manager
Dear Valued Majestic guest JC Guy, Thank you for taking the time to post a review of your stay at the Hotel. We appreciate and value our guest feedback, and were disappointed to hear that we failed to meet your service and product expectations. We apologize for any inconveniences experienced due to these issues and have addressed them with Management for corrective action. Thank you for being our guest. Kind Regards, Trina Gardner Assistant General Manager
About the The Hotel Majestic St. Louis
Location 1019 Pine St, St. Louis, MO 63101Renovations + Closures
This property is undergoing renovations from 01 August 2018 to 31 March 2019 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Property Features
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly The Hotel Majestic St. Louis also features a 24-hour fitness center, dry cleaning/laundry services, and a safe deposit box at the front desk. This 4-star St. Louis hotel is smoke free.
- 1 building
- 91 guestrooms or units
- 9 levels
- Continental breakfast (free)
- Business center (24 hours)
- Dry cleaning
- Storage area for luggage
- Front-desk safe
- No smoking on site
Family Friendly Amenities
- Family Property
- Free WiFi
- Free cribs/infant beds
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Transport
- Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (23.4 km / 14.6 mi)
- Train station: St. Louis Gateway Station (1.5 km / 0.9 mi)
- Metro station: 8th and Pine Station (0.2 km / 0.1 mi)
- Parking:
Room Amenities
The Hotel Majestic St. Louis offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Flat-screen television
- Cable channels
- Premium channels
- Coffee maker
- Shower and tub combination
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Hair dryer
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 4 PM
- Check-in time ends at 11 PM
- Minimum check-in age is 21
Check-out
- Check-out by 11 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 10 per day.
- Free cribs (infant beds)!
Pets
- No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
- Only service animals are allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Nearby parking fee: USD 30 per day
- Rollaway bed fee: USD 10 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Omni Majestic
- Omni Majestic Hotel
- Omni Majestic Hotel St. Louis
- Omni Majestic St. Louis
- Hotel Majestic St. Louis
- Majestic St. Louis
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
